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DICE 2008: EA, The Benevolent Dictators

Russ Pitts | 8 Feb 2008 19:40
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In keeping with the theme at this year's DICE Summit of empowering the individual to achieve creative success, EA's CEO, John Riccitiello, took the stage early Friday to introduce what he calls "the new model" for game development economics. Calling his talk "Game Economics 101," Riccitiello opened by telling a bit about himself, hovering over his experience as head of Elevation Partners, the bright lights venture capital group that spent Bono's money acquiring BioWare and Pandemic a while back, and hinting that through his successes and failures, he'd learned a bit about game development he'd like to share.

He also reminded the audience he plays games himself. "I actually like the game business a great deal," he said, sharing his experiences playing BioShock and Portal, admitting to having to look up solutions for the latter game's latter stages. The game he's most looking forward to, however, is one of his own. "Probably more than anything right now, I'm fixated on Spore ," he said.

But he wasn't really here to talk about himself. He was here to talk about developers, and how, through mergers with larger corporations, they can achieve their creative goals. It sounds counter-intuitive, and may well be a pipe dream, a sales pitch from the master marketer behind the shell game leading to EA acquiring BioWare and Pandemic, but like all good sales pitches, it made an unnerving amount of sense.

Riccitiello opened with a few notes on how the economies of scale are making industry consolidation not only an attractive option for many game studios, but for some, the only option. But he added consolidation can often lead to creative failure and explained why: "Creative teams can be thought of as flowers in a hothouse. Raise or lower the temperature a few degrees and they die."

"The biggest fear," he said, "is that the talent will leave - and that fear is … well founded."

Riccitiello cited examples of EA's failure to retain talent, including the legendary implosion of the award-winning studio behind the Command & Conquer franchise, Westwood Studios.

"I would state simply that we at EA blew it," he said, in regard to Westwood and other acquisition sthat wilted and died under EA management. "And since I was involved, I blew it. … The mistake we made was the belief that we could be one, big, happy family."

He said the mixing of cultures didn't quite work out, and EA's insistence that the creative teams adapt to EA and not the other way around put the studios into an untenable position, and the experiment failed.

"When I talked to the creative leaders who ran these companies, they all believed they were buried under bureaucracy … and the inability to be heard."

Then he looked at the examples of Maxis and Distinctive, companies EA acquired but that did not implode under the weight of creative failure.

In those instances, Riccitiello said, "EA did not meddle. … Instead of enslaving them, we enabled them. … When we're doing it right, we're not synchronized swimmers, we're like the NFL; different teams, each with their own culture, each trying to win the Super Bowl."

To publishers he said: "The 'command and conquer' method does not work." Taking their name off the door and replacing it with yours, taking their name out of the credits and replacing it with yours, does not work. If you're doing business that way, "you're making a huge mistake. Find people you trust and give them the keys."

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