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Suggestions/problems/complaints with the Escapist forums.

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wilsonscrazybed
Red Guard
Posts: 1808
Joined: 16 Dec 2007

So you have a problem with some forum feature, or perhaps you have a suggestion on how to make the forums a better place for all? This is the place to post your concerns, complaints, and suggestions. This is not a place to post about moderator actions, those are still handled via private message or email.

If you have a technical issue please detail what version of windows or mac/lynix you are using and your web browser (including which version you have installed). If you can, provide a screen shot.

Issues with forum software

  • Forum search button only searches the body of the message, not the title. [Fixed!]
  • The forum thread search is hard to find because it is not labelled as such. [Changed!]
  • The user search button isn't labelled. [Changed!]
  • Quote button doesn't quote text [Turn off noscript, or whitelist us]
  • Editing posts with polls attached causes extra slashes. [Fixed!]
  • Clicking on some people's avatars will redirect to the user search [Fixed!]

User Suggestions

  • It's easy to double post, perhaps confirmation system would remedy this?[Fixed!]
  • New users receive a "how to use the site" PM in their mailbox when they first join. [Done!]
  • A few users suggest a new tag for threads you've read and have changed since your last visit. [Done!]
  • Clicking "quote text" could add text to the reply box without overwriting the message already in the box. [Done!]
  • The New Message box could expand if the content of your post gets longer
  • Notifications when someone replies to your post/thread
  • User-level 'stickies'
  • YouTube videos on profiles [Done!]
  • A notification with a linkback when someone quotes you. [Done!]
  • Make the inbox more obvious when you have new mail, perhaps a popup?
  • Quotes link back to the post they were quoted from [Done!]
  • A forum-jumping dropdown.
  • A way to see threads started by a user in the profiles.

On Reporting: Reports are anonymous. Accidental reports do not hurt anything, as it takes multiple reports to push a post into the moderation queue. Nothing happens automatically, the queue is just a list of posts for the moderators to look at.

Things that won't happen

  • Adding a delete button to let you delete your own posts.
  • Removing the Reply button.
  • Merging the searches into one multi-purpose search. [We have other plans]
  • 'Hall of Shame' showing banned users/reasons.
  • Allowing signatures.
  • A clan/servers forum.
  • Spellcheck [Options: Firefox, Safari, IE7 Pro]
  • A quote of the day feature. [a pain to keep relevant]
  • Quick-Markup buttons in the posting form to add formatting tags. [Option: BBCodeXtra]
  • A temporary cache to save your text from back button/browser crashes.[Option: AutoSaveTextToCookie]
  • Allowing users to moderate in general. [Use the Report feature]
  • Limiting thread creation (for new users/by day/etc)

Moderator issues

  • We want more descriptive guidelines. [We are in the process of updating the guidelines, please be patient]
  • Deleting posts that send threads off-course instead of closing derailed threads.
Frosk
Beat Writer
Posts: 218
Joined: 12 Mar 2008

I post on another forum that has a great feature on it. It logs which threads you have read and which threads you haven't. Every time you read a thread it resets which posts are new in that thread. When you come back to the site, a little marker that says "new" is next to the thread title (like what is on this site). But, the big difference is, when you click on the the word "new" next to the thread you want to read, it will take you to the first post that you haven't read yet. In other words you don't have to remember where you stopped reading and you don't have to re-read posts that you have already read. It is so convenient that I was genuinely angry that it didn't work on this site.

Here is a screen shot of what I'm talking about:
http://i303.photobucket.com/albums/nn124/frosk666/Screenshot.jpg

Those little blue "new" buttons take you to the first post you haven't read yet.

Edit: changed screen shot, hopefully it's better.

Teleios
Web Developer
Posts: 1551
Joined: 5 Aug 2003

Just so you know - we do browse your suggestions quite often and have implemented many of them, so please post your ideas/thoughts.

Second, we are a US magazine, not Australian.

Third, we do use a lot of Javascript/Ajax so if you do have JS disabled you probably won't get the full functionality of the site (which does have a lot of neat features).

Finally, search improvements are high up on our list, so thanks for those suggestions - but that is in the works already. :D

Virgil
IT Director
Posts: 1012
Joined: 13 Jun 2002

I'm going to break our own rules and reply to everything at once, but it's a lot easier for us all this way. All the search stuff is a big work in progress.

Saskwach:
Perhaps some kind of programming that disregards later clicks?

Post button now disables itself when you click it - hopefully this'll help.

stompy:
Might I suggest a removal of the 'Reply' button.

This is a lose/lose decision either way. It was put in because not having it confused people, and we kept getting messages about it. We're going to err on the side of caution and keep it.

Knight Templar:
You could have a message in the inbox of every new user ...

We're actually working on that. I only put in the ability to send 'system message' PMs very recently and haven't gotten all the stuff we want to do with it in yet.

Frosk:
But, the big difference is, when you click on the the word "new" next to the thread you want to read, it will take you to the first post that you haven't read yet.

Good idea - it'll take a bit of work, but I'll see what I can do.

N-Sef:
To add to Frosk's idea, a feature showing which threads you've replied to would be nice as well.

Take a look at this (if you're logged in): http://www.escapistmagazine.com/profiles/posts?view=active

jezz8me:
I would like to suggest delete button so if we double post we can delete our post.

Never ever ever (sorry!). Mods and admins do try to clean up double posts when we see them though. I'd rather try to prevent them.

Saskwach:
I wish clicking quote didn't overwrite anything else I had in the post text box at the time.

Done! Hit refresh a few times to make sure you have the latest JavaScript, and it'll just tack the quote on the end now.

notme:
On the topic of javascript, what's up with onclick="location.href=[some_url]"? ...

Because using an [a] tag screws up all our name colors. The avatar pic is a direct profile link though.

notme:
Heh, and the forum software converts <> to [], the Live Preview is neat though!

We strip out errant angle brackets to make sure there's no way to put broken HTML into forum posts (and news posts and articles too, in fact - I'm all for protection from ourselves)

CartoonHead:
It may seem rather trivial when compared to other suggestions, but is it possible to create a small 'Hall of Shame' section...

Possible, yes. Last time it came up we decided we don't want to do that though - just not our style.

conqueror Kenny:
Perhaps put in one of those spell the picture thing in before you sign up to stop the bots getting through. There has been a few lately.

Sadly, they aren't using any sort of automated account creation - it's real people doing that jackassery.

Virgil
IT Director
Posts: 1012
Joined: 13 Jun 2002

Geoffrey42:
Commenting appears to be disabled on the E3 2008 articles on the main page. Bug?

User error on my part - I didn't set the E3 category to create comment threads. It's been fixed though.

Anarchemitis:
How about personal website themes for Registered users?

Very unlikely, at least in the near term. While we are set up to have multiple themes per site, it's still a fair amount of work to create and maintain them, and we'd generally prefer to spend that time working on something else.

wilsonscrazybed
Red Guard
Posts: 1808
Joined: 16 Dec 2007

Lazzi:
While i dotn really agree with what Cartoonhead thinks I have to admit hes onto something.

It would be good to have a list of Offenses and there punishments. It wouldnt even need to have the names of people how have been banned or put on probation.

Moderators and Administrators can see actions taken against user accounts. If we open that up to everyone we're just allowing people to form an Authoritarian state where breaking the rules, even once, makes you a second class citizen.

The current system shows why people have been banned for the term of the ban. This is to discourage the person in question from being an ass in the first place, but it also serves as a warning to other users. We have no plans to change this largely successful system.

Virgil
IT Director
Posts: 1012
Joined: 13 Jun 2002

Lazzi:
It would be good to have a list of Offenses and there punishments. It wouldnt even need to have the names of people how have been banned or put on probation.

The offenses and punishments are in the forum guidelines. You noted that we don't actually list specifics - that's intentional. We don't want any rules-lawyering, and if someone can't bother to read the guidelines and understand what isn't allowed, we figure they can best contribute by being an example to others.

Alex_P
Gone Gonzo
Posts: 1478
Joined: 27 Mar 2008

An idea I already posted in another thread:

"Sink" is a really cool feature I've seen on some forums running Vanilla. Basically a moderator can tag a thread such that new replies won't cause it to float back to the top of the list, letting conversations that have gone on too long die out gradually. Good for those situations when you want a conversation to peter out but locking would be excessive.

-- Alex

wilsonscrazybed
Red Guard
Posts: 1808
Joined: 16 Dec 2007

juandonde:
Shouldn't a thread like this be stickied?

This thread is linked in the community map, easy to find if you know where to look.

Lvl 64 Klutz
Gone Gonzo
Posts: 1130
Joined: 8 Apr 2008

Could I make a general request?

Instead of locking duplicate threads, which I'm sure makes some people feel sour that they have to repost their thoughts and ideas to another thread in order to share them, perhaps moderators could merge the duplicate thread with the original?

I understand that's a bit more work, but maybe reserve doing that only if a duplicate thread has reached a certain post count by the time it's noticed.

Teleios
Web Developer
Posts: 1551
Joined: 5 Aug 2003

the monopoly guy:
when clicking on some people's picture in a thread I will be redirected to the user search instead of their profile.

Fixed, sorry about that one.

Eyclonus
Pulitzer Laureate
Posts: 735
Joined: 12 Apr 2008

I was wondering if you could have previous posts displayed below when editing?
I find in some of the more active threads that it would be better than simply posting again.

the monopoly guy
Gone Gonzo
Posts: 2742
Joined: 8 May 2008

Whenever I click "quote" I get sent to the bottom of the page, which then refreshes. I then have to scroll back up and click "quote" again, this always happens to me the first time I click quote, but it works the second time.

Virgil
IT Director
Posts: 1012
Joined: 13 Jun 2002

Hi Folks!

I updated the list in wilson's post with some things that have already been fixed or changed. I also deleted a bunch of posts in the thread, either that are covered by the first post, not about the forums, or have a reply later that includes the question/answer. If your post was deleted, it's nothing bad, it's just me trying to keep this thread as short and clean as possible so our web team can keep up to date on the suggestions.

Khell_Sennet
Gone Gonzo
Posts: 3647
Joined: 25 Jan 2008

Teleios:
Just so you know - we do browse your suggestions quite often and have implemented many of them, so please post your ideas/thoughts.

This is true, very true. I can't thank the mods enough for implementing my (and possibly others' but never saw it) suggestion for the ban/probation feature to say WHY banned, and how long. Used to be so lame never knowing if someone is gone for good, or a day, or what.

Mmmm. New suggestions...
-Cure my Cold so I can rant again, I hate being sick

-I would LOVE to see a feature that lets people sticky threads for themselves only (IE, I'm really engaged in X Y and Z thread, so I sticky each, and they are now the top listed threads whether or not there's new posts, but just on my end, not where one person's sticky is everyone's sticky).

-Forum Filter that if "Yahtzee" or "Zero Punctuation" appears in the title, it's auto-deleted and the creator flagged as a fanboy (complete with his "ranking" renamed to "suck-up" or "Brown-Noser" or something.

-I feel the mods and the community need to loosen up on the whole issue of a thread topic that's been done before. People here come and go, new members daily, and perma-bans being handed out like condoms at a gay pride parade. Some topics ARE worth a rehash, and sometimes it's just cleaner and easier to start a new thread than to drag up an old one that's 5 pages long, but usually the first post on a done-before topic is "thread's been done, learn to use search. In before lock" etc... "List" threads excluded from this of course, those can stay buried, as can anything titled "favorite X Y or Z".

-I'd like my own parking space. I'm here more than I'm at my day job, and THEY give me free parking right at the front door. Now that I think of it, they pay me too...

-Is there any way to have text in the post type'y box thingie NOT clear if you accidentally click a link and/or back/home button, and have to click back/forward to get back to your post? You can't imagine how many times I've typed up a well-thought-out post and as I was managing another tab I accidentally hit the link to somewhere else, click back, and find 30 minutes of typing gone...

-Escapist Plushies?

Well that's all from me for now, off to deal with the misery that is a head cold.

wilsonscrazybed
Red Guard
Posts: 1808
Joined: 16 Dec 2007

Decoy Doctorpus:
Did a quick search and I found nothing on it. I can't seem to enable signatures. Everytime i turn the switch to yes and hit save it resets both signatures and avatars to no.

Which proves that you didn't read the posting guidelines.

Khell_Sennet:

-I feel the mods and the community need to loosen up on the whole issue of a thread topic that's been done before. People here come and go, new members daily, and perma-bans being handed out like condoms at a gay pride parade. Some topics ARE worth a rehash, and sometimes it's just cleaner and easier to start a new thread than to drag up an old one that's 5 pages long, but usually the first post on a done-before topic is "thread's been done, learn to use search. In before lock" etc... "List" threads excluded from this of course, those can stay buried, as can anything titled "favorite X Y or Z".

Why do people post duplicate topics? Sometimes it's because they want to tell other people about something, perhaps reiterate an idea in their own voice. Other times people just want their name on a thread that has proven popular in the past. There is also the occasional user who really doesn't know about the search feature and probably wonders why such a "popular topic" hasn't already been discussed.

We want to promote fresh ideas. We don't care to boost the egos of people who want to rephrase a "Xbox is better than PS3 thread." Nor are we trying to smack down the occasional user who just doesn't know better.

The search feature is touted because we want people to look back over how the Escapist has evolved over the years and decide for themselves if they can bring something new to the discussion. We hope that resurrected threads will give users a sense of history. More than that though we want this community to continue evolving rather than repeating itself over and over again whenever a few new people come to the forums.

If you would like to discuss this further please use PM.

nilcypher
News Room Contributor
Posts: 1876
Joined: 21 Feb 2008

Fondant:
That we be allowed to form a sort of trollslaying citezens militia. While I appreciate you all seem to dislike the idea for unspecified reasons, I personally find it charming, appropriate to the websites intellectual pretensions and more to the point, fun.

Plus, it saves time for you guys....

*Pleading*

Do you know what would save us even more time? Just reporting trolls and moving on.

Decoy Doctorpus
King of the Yetis
Posts: 1958
Joined: 15 Jul 2008

wilsonscrazybed:

Decoy Doctorpus:
Did a quick search and I found nothing on it. I can't seem to enable signatures. Everytime i turn the switch to yes and hit save it resets both signatures and avatars to no.

Which proves that you didn't read the posting guidelines.

Hardly. The part about signatures is a small addition at the end of a paragraph stating the obvious 'Don't be n asshole and we won't ban you' Perhaps a bold marker is in order? Or a bullet point. It also begs the question of why the option is there in the first place.

BlazeTheVampire
Press Junketeer
Posts: 469
Joined: 14 May 2008

Although most of Khell's suggestions were only meant to be funny, I did like the one about "personal stickies" so that RPs or discussions you're following closely can be stickied and put at the top of the page for the user that stickies it. I guess it would be a sort of bookmarking system for each user.

That does sound a bit complicated, I'll admit, but if you guys can make it work that would be pretty awesome.

nilcypher
News Room Contributor
Posts: 1876
Joined: 21 Feb 2008

Anton P. Nym:

afrophysics:
I'm unclear as to whether posting links is allowed or not, I've seen people put on probation for it but it doesn't seem to be in the rules.

From what I've seen, the act of posting links isn't the problem... it's what's linked to that triggers the ban. Linking to another article here or a news story on the web doesn't seem to be an issue, but linking to a Rick Roll or a game you're shilling* or t3h pr0nz/war3z does appear to lead to nuclear retaliation.

-- Steve

* "Shilling" in the literal sense, I mean; that is, you're paid by the studio or publisher and flogging the game out of professional interest instead of as a fan.

This is pretty much correct. The rule of thumb is be sensible with what you link to and you'll be ok.

Knight Templar
Gone Gonzo
Posts: 1279
Joined: 29 Dec 2007

Adding a rule telling people not to make threads "360 Vs PS3" or "does halo suck". It allways ends the same, its been done before and new users will make that hread sooner or later.

Edit: Also whats the go with pictures? Do we have a cap or something?

nilcypher
News Room Contributor
Posts: 1876
Joined: 21 Feb 2008

PurpleRain:

Quote towers have been stopped for good from ever happening again. What's the mods views on trollslaying and 'inb4 the lock'? We do like to say goodbye to those cheeky bots.

Scroll up for my thoughts on this topic.

Teleios
Web Developer
Posts: 1551
Joined: 5 Aug 2003

Decoy Doctorpus:

wilsonscrazybed:

Decoy Doctorpus:
Did a quick search and I found nothing on it. I can't seem to enable signatures. Everytime i turn the switch to yes and hit save it resets both signatures and avatars to no.

Which proves that you didn't read the posting guidelines.

Hardly. The part about signatures is a small addition at the end of a paragraph stating the obvious 'Don't be n asshole and we won't ban you' Perhaps a bold marker is in order? Or a bullet point. It also begs the question of why the option is there in the first place.

The option for signatures is there for some of our sister sites (WarCry) who do allow signatures. Should we decide that we want to enable signatures on these forums, all we have to do is flip a switch - but right now the overwhelming decision has been no signatures on The Escapist.

Virgil
IT Director
Posts: 1012
Joined: 13 Jun 2002

Khell_Sennet:
-I would LOVE to see a feature that lets people sticky threads for themselves only (IE, I'm really engaged in X Y and Z thread, so I sticky each, and they are now the top listed threads whether or not there's new posts, but just on my end, not where one person's sticky is everyone's sticky).

That's a cool idea, but unfortunately the forum indexes need to be cached in order to handle the amount of traffic they get, so changing them on a per-user basis isn't really possible. I'll think on it - maybe there's some way we can do something similar.

Decoy Doctorpus:
Did a quick search and I found nothing on it. I can't seem to enable signatures. Everytime i turn the switch to yes and hit save it resets both signatures and avatars to no.

Can you give me steps to reproduce this? I tried every permutation of Yes and No in the forum option boxes and they always saved correctly.

wilsonscrazybed:
I believe it's stock bbcoding.

Nothing here is stock - the forums, and everything else on our sites, is of our own design. :)

nilcypher
News Room Contributor
Posts: 1876
Joined: 21 Feb 2008

Shivari:
Could you maybe just give a warning to the people that derail threads and make a post telling them to stop instead of locking threads with interesting discussion outside of a couple of people? It sucks finding a good thread locked when logging on.

In such cases, you can PM the mods and ask the thread to be reopened. We might not do it, but we'll certainly consider it.

Frosk
Beat Writer
Posts: 218
Joined: 12 Mar 2008

Virgil:

Khell_Sennet:
-I would LOVE to see a feature that lets people sticky threads for themselves only (IE, I'm really engaged in X Y and Z thread, so I sticky each, and they are now the top listed threads whether or not there's new posts, but just on my end, not where one person's sticky is everyone's sticky).

That's a cool idea, but unfortunately the forum indexes need to be cached in order to handle the amount of traffic they get, so changing them on a per-user basis isn't really possible. I'll think on it - maybe there's some way we can do something similar.

I know on another site we can subscribe to threads and they will appear in our user profile. We can also have the site email us automatically when some one has replied to the topic. I hate to keep using the same site as an example, but they really do a good job there. I'm sure they use a standard bbc code, though.

Here's a link to what it looks like there:
http://i303.photobucket.com/albums/nn124/frosk666/notifyonrawk.jpg

Virgil
IT Director
Posts: 1012
Joined: 13 Jun 2002

conqueror Kenny:
Perhaps on you user account you could put a part for Youtube accounts. It would be nice to see videos made by other people on these forums.

That, on the other hand, is actually easy. And done! Go update your profile and your 10 most recent videos will be linked.

wilsonscrazybed
Red Guard
Posts: 1808
Joined: 16 Dec 2007

Break:
There's a distinct lack of people in the "get to know your mods" section of the FAQ.

Also, the probation and suspension systems are lovely and all, but why did people stop using the red/yellow cards? They were fun.

Don't worry, it takes two people to click the button before the report goes in.

Isn't it also the case that, even if the report does go in, the mods will look at the post, look at the context, see nothing wrong, and put it down to slippery fingers?

Get to know your mods: We're in the process of updating the guidelines, When we do, we will certainly make some changes to who is around.

Yellow cards: Updates to the forum software made the yellow card/red card posts redundant. That doesn't mean we've changed the rules. The effects of probations and work the same as yellow/red cards. Troublemaking while on probation usually means a ban.

Reporting: We do get some randomly reported posts. I've seen some very nominal things reported. If it doesn't break any rules then I clear it out of the queue and forget about it. Remember, reporting a post is anonymous. Report to your hearts content.