Jimquisition: You Should Be Mad at Diablo III's Always Online DRM

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Strange that neither I nor my brother have had major problems with the always-online DRM. I've been playing D3 since the day after it came out and have never had a problem with excessive lag or logging in. It makes me wonder if there's a silent majority who simply can't defend the game because they're too busy playing it, or if we're really lucky to both not have noticed the always-online DRM.

theultimateend:

It would be kinda neat if WoW had a lan option to play with friends or single player with AI companions >_>.

Seeing as I don't socialize with people when I play it I'd get no less of an experience.

But that's for another post I suppose.

If I could try it out with bots, I might be more likely to play online. I'd sort of like to try it, but there's that whole "interacting with people" thing.

I usually play games online with friends. It's the main reason I play online.

But this is sort of an asside.

bells:
World of Warcraft can be a Singleplayer game. You don't get 100% of the content, and it's not as easy to play but same as Diablo 3.

Nice.

Here's the thing, WoW is an MMO with a persistant world with lots of other characters in the world. Diablo 3 is not an MMO, it's an ARPG. It doesn't HAVE to be online only. They didn't HAVE to make it that way.

Haakong:
As always, Jim nails down what most haters cant seem to grasp: Bad servers doesnt make THE GAME BAD! I love the game, and luckily the server problems hasnt affected me in any way, but I still think its shit of blizz not being able (or not caring) about solving the problems bad servers bring with em, and feel sorry for anyone that had to deal with it.

People just cant see the difference... Thank god for jim I guess :D

Good point, well raised. Other comments so far seemed to glaize over that quality issue.

animehermit:

bells:
World of Warcraft can be a Singleplayer game. You don't get 100% of the content, and it's not as easy to play but same as Diablo 3.

Nice.

Here's the thing, WoW is an MMO with a persistant world with lots of other characters in the world. Diablo 3 is not an MMO, it's an ARPG. It doesn't HAVE to be online only. They didn't HAVE to make it that way.

But they can if they want to. And they did. And they told everyone well in advance that they were doing it. And even so... most pre-ordered game of all time.

So nobody who bought the game can complain that "they didn't have to do it like this", because Diablo 3 was never presented in any other form. If you don't like the formula, don't buy the game... or in the very damn least, don't fucking pre-order it.

bells:

animehermit:

bells:
World of Warcraft can be a Singleplayer game. You don't get 100% of the content, and it's not as easy to play but same as Diablo 3.

Nice.

Here's the thing, WoW is an MMO with a persistant world with lots of other characters in the world. Diablo 3 is not an MMO, it's an ARPG. It doesn't HAVE to be online only. They didn't HAVE to make it that way.

But they can if they want to. And they did. And they told everyone well in advance that they were doing it. And even so... most pre-ordered game of all time.

So nobody who bought the game can complain that "they didn't have to do it like this", because Diablo 3 was never presented in any other form. If you don't like the formula, don't buy the game... or in the very damn least, don't fucking pre-order it.

Even those that bought the game knowing that it was online-only are more than allowed to expect a launch better than what was given. If I'd been the Blizzard exec in charge of the launch, I'd have said, "Look, guys, this is probably going to be one of the most important game launches in history--the preorders on Amazon alone show that. We can't afford to fuck this up by having our servers shit themselves from the combined strain of upwards of a million paying customers trying to log in at once. We saw that with WoW, and we need to not have it happen with this."

got refund. will never buy another blizzard product again. respect lost beyond repair.

Say Jim...any chance of a follow-up now that Blizzard have said this?

http://www.escapistmagazine.com/news/view/117373-Blizzard-Says-Diablo-3-Hacking-Isnt-Unusual

Either way though Jim, great episode. I don't normally buy Blizzard games because my PC is unfit for gaming so my not buying D3 really didn't make an impact.

bells:

animehermit:

bells:
World of Warcraft can be a Singleplayer game. You don't get 100% of the content, and it's not as easy to play but same as Diablo 3.

Nice.

Here's the thing, WoW is an MMO with a persistant world with lots of other characters in the world. Diablo 3 is not an MMO, it's an ARPG. It doesn't HAVE to be online only. They didn't HAVE to make it that way.

But they can if they want to. And they did. And they told everyone well in advance that they were doing it. And even so... most pre-ordered game of all time.

So nobody who bought the game can complain that "they didn't have to do it like this", because Diablo 3 was never presented in any other form. If you don't like the formula, don't buy the game... or in the very damn least, don't fucking pre-order it.

I'm allowed to complain then? I didn't buy the game for this very reason. Any company isn't going to receive my business when they continue to use this restrictive DRM bullshit.

Although Jim is right, I just feel that all of this complaining could have been done when Blizzard announced all of the constantly online DRM business.

I mean it's not like people didn't expect this, people just finally think they have a valid reason to complain since they have proof, when such uproar beforehand would probably have made Blizzard think twice before implementing the stupid system.

Don't own D3, but can definitely empathize with DRM frustration. Also definitely agree with the 'people have the right to complain' argument. If you aren't enjoying the game, there really isn't any ground for anyone to insist that you are wrong about your not enjoying the game, and there isn't a reason that you shouldn't voice that opinion. That being said, the only way that any of this is going to change is if people stop buying the product. If people keep paying Blizzard and other companies to feed them shit, why should they stop feeding them shit? Put yourself in Blizzard's shoes. What would you do and what would make you change?

So are the servers up to 100pc by now? Might buy the game is it is running smoothly.

animehermit:

bells:

animehermit:

Here's the thing, WoW is an MMO with a persistant world with lots of other characters in the world. Diablo 3 is not an MMO, it's an ARPG. It doesn't HAVE to be online only. They didn't HAVE to make it that way.

But they can if they want to. And they did. And they told everyone well in advance that they were doing it. And even so... most pre-ordered game of all time.

So nobody who bought the game can complain that "they didn't have to do it like this", because Diablo 3 was never presented in any other form. If you don't like the formula, don't buy the game... or in the very damn least, don't fucking pre-order it.

I'm allowed to complain then? I didn't buy the game for this very reason. Any company isn't going to receive my business when they continue to use this restrictive DRM bullshit.

Of course! Hell, that's the exact same reason I didn't buy the game. I almost pre-ordered it...

But then again, i have memory beyond last week to remind myself that this ALWAYS happens. Big tittle comes out, forces everyone to be online, tons of people buy the game, tons of people are denied to play the game for a few days... but Diablo 3 is worse, because their entire reasoning is that it's there to prevent Hacking. And since we're already seeing hacks and exploits... it's all for nothing!

So, instead of Buying knowing all of this then complaining about all the stuff i already knew before buying it, i skipped on the game entirely. Sure, i loose some fun experience, but if only more people did the same maybe in the future we wouldn't get this bullshit served with a silver spoon.

bells:

Of course! Hell, that's the exact same reason I didn't buy the game. I almost pre-ordered it...

But then again, i have memory beyond last week to remind myself that this ALWAYS happens. Big tittle comes out, forces everyone to be online, tons of people buy the game, tons of people are denied to play the game for a few days... but Diablo 3 is worse, because their entire reasoning is that it's there to prevent Hacking. And since we're already seeing hacks and exploits... it's all for nothing!

So, instead of Buying knowing all of this then complaining about all the stuff i already knew before buying it, i skipped on the game entirely. Sure, i loose some fun experience, but if only more people did the same maybe in the future we wouldn't get this bullshit served with a silver spoon.

I agree, which is also why I cancelled my pre-order when I found out about the always online because to me, it is DRM. D3 has never been nor classified as a MMO in genre and is still classified as a ARPG. D3 does not follow the definition of an MMO nor does it behave like one except for being always online.

However, there are people with more faith in Blizzard who has bought the game regardless, along with reviewers etc. who have a job to do and to those people, I don't think it is fair to say "this is what you get, you have no right to complain because you paid for it".

The people who bought it regardless (even if they still complain about offline), still have the right to complain about Blizzards faulty service. Yes they paid for it, but as Jim said in the video, if Blizzard announces that D3 is going to be always online it is within their rights as a developer, but the people who buy it DO have the right to demand that Blizzard provide them with the service necessary to play their damn product.

trollpwner:

Walter Byers:

trollpwner:
O.K., what it has is magic pixie fairy dust. That makes the game unplayable at times. The game you bought. For $60. In the single-player mode that should require no internet connection whatsoever.

Wait, I'm sorry, what was your point again?

Creating a new game in D3 is the same as zoning into a dungeon by yourself in WoW. That is not DRM.

Wait, wait, wait....so, if you want to play single-player, you should put up with all the hassle of online-playing for none of the benefits? Seems legit.

I just want to say thank you for replying to Walter's ignorance with much more dignity and much less rage than I would have. Thank you for saying what I wanted to say in an intelligent reasonable manner.

OT: I like Jim more and more nowdays. He just keeps hitting the nail right on the head. I just wish that it was easier for all of us to vote with our wallets and actually change things.

thiosk:

Kekkonen1:
contra-intuitive

Contra-intuitive is now my new favorite word.

image

It just makes sense what to do next!

Hahaha, you good sir win! =D

it was a hungover englishification of the Swedish word kontraintuitiv, which of course is counterintuitive in English... But contra-intuitive is my new favourite word as well ;D

Sober Thal:
Maybe when these things kiss your ass, you may like them more... you spoiled entitled brats people of the gamer community...

Remember when you judged a game for it being a game? People born in the 80's and 90's have failed us in that regard. It's all about 'you' now, isn't it?

lol

Gaming wouldn't exist, if it was like this back in the day.

*double face palm sigh

I suppose Wasteland 2, Grim Dawn, and Torchlight 2 are figments of the Jungian imagination then?

I got it free with my WOW subs, so I'm not feeling as bad as some but still, could they not have fixed this by offering Normal difficulty offline?

Would have given people something to play for that first week or so where the servers were overloaded, then they could move on to Nightmare when the rush has faded.

Also, could they not split maintenence over 2 nights? Some people work nights and while it's acceptable for WOW because you can't have half your players playing a different version of a world you share, Diablo wouldn't suffer from that problem.

I'm sure half the servers being up for the overnight maintenence on Tuesday and Wednesday nights would be enough for the late night folks without locking every single customer Diablo 3 has out of their own game.

I also can't see the RMAH being the massive success they expect, they seem to be charging a huge cut themselves, and I foresee the sellers VASTLY outnumbering the buyers, forcing the prices down to near nothing.

Didn't I use to dislike this guy's vids? I've rarely agreed with something I've heard more.

I'm not going to cite examples, but I think this has been a growing problem in the gaming industry. We, as players and consumers, are expected to put up with whatever problems or inconveniences the creators (producers, publishers, developers) experience because we should be thankful that we're getting anything from them at all. I'm reasonably sure other industries don't suffer from this as much as we do.

I'm still wondering when I'm going to get to play without lagging...

Gaming wouldn't exist, if it was like this back in the day.

Gaming in the 90s: Worked.
Gaming today: Doesn't work.

It's pretty easy to see where the problem lies. Spoiler: Current game development.

Indeed: If gaming had been the way it is like now back then, we'd not have gaming right now. Because it'd have FAILED. The industry would have collapsed because nobody would have been so fanboi to accept stuff like this.

Well, got my refund. In the "blizzard games will not be bought again, ever" camp now. If stupid people want to keep getting screwed over, their choice :>
Blizzard sure likes screwing themselves.

I'm not going to cite examples, but I think this has been a growing problem in the gaming industry. We, as players and consumers, are expected to put up with whatever problems or inconveniences the creators (producers, publishers, developers) experience because we should be thankful that we're getting anything from them at all. I'm reasonably sure other industries don't suffer from this as much as we do.

THIS. This is the problem right there.

If the COMPANY makes moves that make things harder for the consumer, yet offer no benefit (as proven by the rampant hacking issues in D3 right now - even reviewers are getting hacked), then the customer is claimed to be the one at fault.

This is the problem. And whiny fanbois that can't handle their beloved game to be criticized are part of the problem.

TK421:
I just want to say thank you for replying to Walter's ignorance with much more dignity and much less rage than I would have. Thank you for saying what I wanted to say in an intelligent reasonable manner.

OT: I like Jim more and more nowdays. He just keeps hitting the nail right on the head. I just wish that it was easier for all of us to vote with our wallets and actually change things.

Don't mention it! It was just a good laugh, really.

Well said Jim. But it also HAS to be mentioned that the consumers knew the risk going in and STILL bought the game. So why would Activi$ion/Blizzard change their policy? You already gave them your money.

I voted with my wallet. More gamers need to start doing this. And no I won't die without playing Diablo 3. There are plenty of good games out there without this bs DRM tied to it.

I never played diablo, what is it?

bushwhacker2k:
Didn't I use to dislike this guy's vids? I've rarely agreed with something I've heard more.

I'm not going to cite examples, but I think this has been a growing problem in the gaming industry. We, as players and consumers, are expected to put up with whatever problems or inconveniences the creators (producers, publishers, developers) experience because we should be thankful that we're getting anything from them at all. I'm reasonably sure other industries don't suffer from this as much as we do.

I'm still wondering when I'm going to get to play without lagging...

Movie industry does a bit, everyone keeps complaining about movies like Transformers 2, even though everyone seems to be running down to the nearest cinema everytime something loud and stupid opens up. Afterwards people complain that, surprise, it sucked big time.

And then people started defending the movies, itīs okay to have a nonsensical plot and nothing but explosisions, itīs just a popcorn movie and even worse, the "what did you expect?" response. Film critic Mark Kermode wrote about moviegoers diminished expectations since Pearl Harbor which is one of the reasons that thereīs put zero effort into all the big blockbusters (with exeptions like inception, rise of the planets of the apes and a lot of superhero movies).

People arenīt too fund of the whole "voting with their wallet" concept. Though it seems to be worse in the gaming industry. Itīs easy to ignore Settlers 7 when it has constant online DRM, but Diablo 3 is Diablo 3...

You just have to love these desperate arguments.

"You bought the game so you have no right to complain."

"You were informed about a bad feature so you should not complain about it."

"It's their game so you can not complain."

How does knowing that there is a required online component mean that you do not have the rights to complain when it does not work?

llagrok:
You just have to love these desperate arguments.

"You bought the game so you have no right to complain."

"You were informed about a bad feature so you should not complain about it."

"It's their game so you can not complain."

How does knowing that there is a required online component mean that you do not have the rights to complain when it does not work?

Don't forget the mother of all stupid counterarguments, as presented by someone who's name really seems like a lie: "It's your fault because you are all pirates! ALL OF YOU! DAMN GAMERS!"

I must say im split on this issue.

On one hand I agree with Jim, and especielly on the note that "If Blizzard always expects me to stay online when playing their game, they should always be online when I play the game". The server and lag issues so far have been quite unacceptable, and the counter-argument against this seems to be frequently be: "Well duh, of course there was gonna be issues with the servers in the beginning".......which really isnt a friggin counter-argument at all, as its pretty much a certainty that Blizzard could forsee this fact when gamers could do it, and that it just about annihilates any reasonable excuse for them to not be prepared for the release.
That its a greedy tactic to not spend extra money to prep for a heavy release and just let the problems exist as the traffic flattens out and the problem "fixes itself" is becoming painfully obvious. And its very much not okay.

As for DRM as a concept: Yes, Diablo 3 has it and I cant possibly see how someone can reasonably argue wether it has it or not. Its right there, obvious and simple.

However, the part im split about is wether a constant online connection for singleplayer is the sneaky DEVIL(or Diablo, hurrhurr) and ambushes gamers trying to have a fun singleplayer experience. While I can agree that its a bit sucky to have it for singleplayer, the concept and idea of it is not hidden, its not very discreet, so I dont agree with people that react with surprise and then cry out "but I dont waaaannaaaa, I didnt knooooow". The "Its right there on the box"-argument may be a bit dickish and more well-used then "...then I took an arrow to the knee"-quotes, but in its core its still pretty effective in dismantling players that say they were ambushed by this.

In the end however, I agree with Jim's main point: Its a sucky feature, and just because we accept it to play the game(because we're left with little to no option if we actually want to), doesnt mean we shouldnt raise our voice in protest. Just like with the servers: Yes, the issues were predictable, but that doesnt make it okay. It makes it the exact opposite of okay.

So I vote in favor of voting not in favor for this feature. But a trillion people still buys it and you can bet Blizzard are gonna think like every other company on the planet: "Money first!1". It will only be an issue for them if it becomes a serious issue for enough people, and if the people it is an issue for voices their concerns loudly enough, or takes action.
And not to end on a pessimistic note, but the chances for that happening are close to zero.

As much as I've loved Blizzard games in the past and as much fun as I had playing the first two Diablo games I just couldn't bring myself to buy Diablo III. It just seemed like a bad idea to force you onto their servers for what has always been a great single player game until now.

Sorry but even if a game is fun there are some hoops I don't want to jump just to play. I hate to see things go bad for Blizzard, but I really don't want other companies thinking this is a good idea so that you have to log on for everything.

I have a question for everyone, What happens when Blizzard decides that it will not support Diablo 3 anymore, (I do not care why, i can come up with 100s of reason why but that is not the point).
The point is if they stop supporting this game then even though I bought the game I would never be able to play the game again.

The always online DRM is the only reason I did not buy Diablo 3.

Another thought for everyone, what was the fun part about Diablo 2, was it blizzard's server games, or was it the mods that people made and gave out freely to all?

Well I am off to play a good aRPG, Dungeon Siege 2 Broken worlds, with the Aranna Legacy Mod.

Man ... I really hate Jim's voice / inflection in his videos, but he has a valid point in regards to Blizzard's always-online DRM.

As usual, Jim is dead on. The Diablo 3 Launch was an unmitigated disaster for not only Blizz, but PC Gaming as a whole. The people defending Blizz are as misled as Fox News viewers.

Furthermore, Blizz has a history of running one of the most stable MMORPGs and a number of games with online components. There is no excuse for their failure here. Just like there is no excuse for the game lagging when I'm playing alone.

llagrok:
You just have to love these desperate arguments.

"You bought the game so you have no right to complain."

"You were informed about a bad feature so you should not complain about it."

"It's their game so you can not complain."

How does knowing that there is a required online component mean that you do not have the rights to complain when it does not work?

Because the complaint is not that it does not work, it's that it does not work perfectly. and it shouldn't be there.

But hey, if you want to gloss over, over simplify and twist around what other people say... go right ahead, says more about you than it does about anyone else....

The point is that people are complaining that it shouldn't have to be always online. D2 had separate Online and Offline characters, that was enough of a solution. But Blizzard didn't want to take that route. People also complain that the server doesn't work 100% perfectly all the time... and if you are not blinded with bullshit and doesn't live under a rock for the last 20 years, then you should already know that faulty servers are common on EVERY SINGLE big online title that comes out on the first weeks.

Here is the point... if blizzard wants they can make the game fully online even if it doesn't have to. They can make it so you have to enter a 23 digit code every single time you turn on the game, it's stupid, but they can. Everyone knew this well in advance. And faulty online servers are common place if you have ANY knowledge of online gaming around big launch titles in the last 2 decades. They shouldn't be, but they are. Again, we all knew this.

And yet and again... Most Pre Ordered game of all time. So, people are butthurt to complain about something that not only they already knew it was there to happen, but they were also fine to pay UPFRONT for it.

So, yeah.... you bought and now you complain? Your fault.

Finalz:
I have a question for everyone, What happens when Blizzard decides that it will not support Diablo 3 anymore, (I do not care why, i can come up with 100s of reason why but that is not the point).
The point is if they stop supporting this game then even though I bought the game I would never be able to play the game again.

The always online DRM is the only reason I did not buy Diablo 3.

Another thought for everyone, what was the fun part about Diablo 2, was it blizzard's server games, or was it the mods that people made and gave out freely to all?

Well I am off to play a good aRPG, Dungeon Siege 2 Broken worlds, with the Aranna Legacy Mod.

Blizzard has a pretty good history in regards to supporting their old games. Yeah though, 15 years from now you may not be able to play Diablo III and that is a shame.

bells:

llagrok:
You just have to love these desperate arguments.

"You bought the game so you have no right to complain."

"You were informed about a bad feature so you should not complain about it."

"It's their game so you can not complain."

How does knowing that there is a required online component mean that you do not have the rights to complain when it does not work?

Because the complaint is not that it does not work, it's that it does not work perfectly. and it shouldn't be there.

But hey, if you want to gloss over, over simplify and twist around what other people say... go right ahead, says more about you than it does about anyone else....

The point is that people are complaining that it shouldn't have to be always online. D2 had separate Online and Offline characters, that was enough of a solution. But Blizzard didn't want to take that route. People also complain that the server doesn't work 100% perfectly all the time... and if you are not blinded with bullshit and doesn't live under a rock for the last 20 years, then you should already know that faulty servers are common on EVERY SINGLE big online title that comes out on the first weeks.

Here is the point... if blizzard wants they can make the game fully online even if it doesn't have to. They can make it so you have to enter a 23 digit code every single time you turn on the game, it's stupid, but they can. Everyone knew this well in advance. And faulty online servers are common place if you have ANY knowledge of online gaming around big launch titles in the last 2 decades. They shouldn't be, but they are. Again, we all knew this.

And yet and again... Most Pre Ordered game of all time. So, people are butthurt to complain about something that not only they already knew it was there to happen, but they were also fine to pay UPFRONT for it.

So, yeah.... you bought and now you complain? Your fault.

I would say that it's the people who bought the game who have the most right to complain. That's just common sense though isn't it, something the game industry is obviously exempt from in your mind? Would you complain about a TV you DIDN'T buy?

When you get right down to it, Jim is correct. I felt a similar jab of annoyance when Starcraft II came out and I couldn't play single-player without logging into Battle.net. I don't need fucking supervision to play a game I've played for. It's like buying a car and having the police follow you home with it, taking copious notes of every detail from your license to your home address. It's fucking ridiculous.

Not buying Diablo 3. Not for any kind of statement, but because the game looks unimpressive and not worth my time or money.

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