Moviebob's Re-Tales

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Moviebob's Re-Tales

MovieBob reminisces about his years working retail before he started reviewing films.

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Wait wait wait. You weren't able to sell them on the fact that you sold more accessories and therefore prevented any sort of shrink from occurring and also ensured that your store's inventory wouldn't be backstopped with older accessories?

I mean you could of really quantified the amount that persuaded them that you actually made the client in question purchase more by going with a wii than less with a PS3.

But yeah I know pressured sales especially in a non-commission basis sucks and that most management do not see the forest for the trees.

Hey, at least you can give us some more stories. I remember and I'll keep this short being A+ certified and when I was employed by a certain big retailer to repair computers they said they would supply me the tools but my only two weeks on the job I found out they didn't give any tools and expected me to pirate operating systems. Shortest job I've ever had in my life.

Oh my dear goodness can I sympathize. I think all of us who have worked in entertainment retail can certainly understand the story. Glad you got out, which I hope was of your own volition, unlike my exit from retail.

That last one was a great story bob. If you have more of these I will certainly read them. How did you manage all those years in retail without wanting to rip your hair out? I can't imagine the bufoons and imbeciles you must have had to deal with. But then I guess stories like that one are what got you through it.

Funny thing, I remember in middle school having a sailor moon vs. ronin warriors debate with a female classmate.

Drake the Dragonheart:
Funny thing, I remember in middle school having a sailor moon vs. ronin warriors debate with a female classmate.

And which side of the debate were each of you on?

That Sailor Moon Story is really cute. Made my day.

I was going to say, you should have easily made $600 in sales with all the games and accessories he bought with that Wii! Plus, it sounds like at that point, it was either the Wii or nothing. I feel for you though, retail sucks balls a lot of the time.

The second story though, this one just made me smile. And laugh, but mostly just smile at the sheer sweetness of it. More stories in the future please!

Good stories, Bob.

Stories significantly improved in the mental reconstruction by the Expo.

Sadly, my retail experience is somewhat less interesting as a whole.

I didn't think my opinion of you could go any higher. The thing that sales people fail to understand time and again is that pushing only pushes people away and that guiding leads to sales. As for the second anecdote, I'm not only glad you helped the dude out, I'm amazed how cool the Dad played it. As you hinted at, not too many parents are keen on gender-bending. Humanity gets a rep +1.

I'd love to see more of this Bob. Both stories, while different in tone, were a pretty interesting read.

I think the second one is kinda sweet :D

Tenmar:
Wait wait wait. You weren't able to sell them on the fact that you sold more accessories and therefore prevented any sort of shrink from occurring and also ensured that your store's inventory wouldn't be backstopped with older accessories?

Yeah, but we're talking about retail managers here. They probably went to *shudders*... business school.

When I bought my Wii, games and accessories included, my total was $666.

True story.

Could have said like
"No, that man did not come in here to buy a 600$ system. He came in here to buy an idea. When he found out that the reality of that idea was nothing like what he wanted, he wasn't going to buy anything.
I did not turn a 600$ sale into a 300$ sale. I turned a 0 sale into a 300$ sale."

The sailor moon story was really sweet, great quick thinking :)

Phuctifyno:

Yeah, but we're talking about retail managers here. They probably went to *shudders*... business school.

I went to a business faculty and I'm not that dumb :(

I liked Sailor Moon in my youth too, though I was more into Makoto.

I for one would gladly read tonnes more stories like this!

I demand more anecdotes!

Great anecdotes, Bob. I think you should talk more about stuff like this in the future.
Also, I can't remember whether the first anime I ever saw was the original Dragonball or Sailor Moon, but I do remember watching Sailor Moon with my big sister. Our parents kept saying that we may not have been the right age for a show like this (we were around 7 and 8, respectively), but our innocence kept us from the show making any impact on us beyond the show's action. However, I'm pretty certain that subconsciously I was also enjoying watching the pretty girls, something I wouldn't realize until a couple of years down the line.

You know what? This column makes me wanna go back and revisit this show (I don't think I even finished watching the entirety of it),

Phuctifyno:
Yeah, but we're talking about retail managers here. They probably went to *shudders*... business school.

So, lack of vision? Because if Bob's advice panned out for the customer, like it most likely would have, that would have made him a satisfied customer. And he'd probably remember the good advice he got and come back again and again.

(starts at 4:30)

KITTY: Well Red, everyone doesn't research every product before they buy it.

RED: Well, then they're dumbasses.

KITTY: Well that's right. And that's why they need you to tell them what to buy.

Phuctifyno:
When I bought my Wii, games and accessories included, my total was $666.

I know I've always considered Nintendo to be the Devil. Although the WiiU might end up being my first Nintendo console since the NES. Just call me Faust.

As someone who worked entertainment retail myself for several years I always enjoy hearing other peoples stories of their experiences.More please Bob

This is probably my favorite thing I've ever seen from Bob. More, please.

Ah, memories...
I remember back when i was in elementary school, before heading to the bus stop, me, my brother and my sister watched an hour of cartoons while we had breakfast. Me and my bro enjoyed watching Dragonball Z, and then we left to focus more on eating and packing up when Sailor Moon came on. I thought it was too girly. A few years later it was on Toonami, and then I watched a couple episodes and sort of liked it. Changed the channel any time my brother came in the room... didn't want to be seen seeing the "girly shows"...

I enjoyed these stories. I would love having more of them. Hell, I'd like seeing something like this on an episode of the Big Picture.

I must say that more of these would be most welcome. You also could have mentioned to the father that if his son were of age and went to an animecon dressed as Tuxedo Mask or some of the villains, he was pretty much guaranteed to get laid back then.

Funny, thing thing that catches my attention in the second story was buying 4 DVDs of Sailor Moon. I recall that show (and most anime DVDs at the time) being prohibitavly expensive. Still I think every Otaku has hid behind that excuse at least once. Mine's still Utena. Yeah, sure I'm here for cool sword fights and blatent lesbianism.

First story, speaking as my office finance guy, your boss was an idiot. Good customer service leading the uninformed to good products leads to customer loyalty and repeat business.

I got to say a good read. Would like to see more, because little things like this is why the retail job is worth while. I know I constantly get told, DO NOT HELP WHILE ON BREAK.Simply cause it is a joy to help people out. I remember once a customer was having trouble looking for games. This was probably a mom, didn't know if the collection of 100 shuffle games was a better purchase then Plants vs. Zombies. Rather then going the, this sucks that doesn't route. I pointed out how Plants vs. Zombies allows for an easier entry point. That would allow for both her and him to play the game. This made her happier, and next time she came in looking for me. Didn't even know I didn't work that department.

Those were some nice stories Bob. I'm on your side in both of them. You did the right things.

Good show.

Yeah we were little too old by the time Sailor Moon came out but when me and my brothers were between I don't know... 5-10 maybe, we liked Gem for a short while specifically because we liked the girls.

Not that I don't always love these columns, but when it got to the "man-to-man" discussion I reflexively rested my face in my hands in the "Ooh, where's this going to go?" pose before I even realized it.

And you have a decade's worth of this? Hell yes, please continue!

These were great stories, Bob! Brought me back to the days of classic Toonami, when I was just starting to like anime. More please!

captcha: al capone
the REAL Scarface (who Montana?)

Pariahwulfen:
I must say that more of these would be most welcome. You also could have mentioned to the father that if his son were of age and went to an animecon dressed as Tuxedo Mask or some of the villains, he was pretty much guaranteed to get laid back then.

SOMEBODY ought to write a tell-all about the kinky goings on at anime conventions over the years...

Woah, let me get this straight.

This was Wii Year One, and you had Wii's in stock? Where I live finding a Wii in that era was more difficult than finding a drug dealer (not that I know >_> <_<). In some cases it was about as sketchy as finding a drug dealer. It was bad. So many retailers had black non-transparent bags because if people saw a bag from gamestop or best buy or toys r us they would literally steal it in the hopes of getting a Nintendo Wii. My friend worked at target and it was horrible. When he would sell a Nintendo Wii he would check the person's ID, radio in to the back room, tell them to send a Wii up to customer service and tell customer service to check their ID again. He would also recommend to the person buying the Wii to get a cart and do some regular shopping and put the bag with the Wii at the bottom of the cart. You might think this was to get more business for Target, but it was actually because people were stealing Wiis in the parking lot. He told them that he recommended this because people would steal wiis and having a cart of other bags and boxes throws thieves off.

It was horrible.

Bob,

Long time reader/watcher, first time poster. Keep up the excellent work :) I thoroughly enjoy just about everything you put out. In fact, you've even replaced Ebert as my go-to critic for sci-fi, fantasy and comics-based movies.

Looking forward to more from you!

Andrew

Drake the Dragonheart:
That last one was a great story bob. If you have more of these I will certainly read them. How did you manage all those years in retail without wanting to rip your hair out? I can't imagine the bufoons and imbeciles you must have had to deal with. But then I guess stories like that one are what got you through it.

Funny thing, I remember in middle school having a sailor moon vs. ronin warriors debate with a female classmate.

Ooh, I remember that debate. That one was weird. Most of the guys were on the Sailor Moon side, while the girls took the Ronin Warriors. Odd, at first, but one suspects there's a lot at play in both conventional and unconventional gender roles. Like the ideas of anecdotes to supplement, but that doesn't mean I don't still want to read the usual Intermission stuff as well. They're both good reads.

Wow, those were pretty awesome stories Bob, more please.

I especially liked the second one, I definitely think you might have made a difference in that boy's life by helping his dad support his son's hobby.

Love the retail story, obviously mgmt was unaware that the margin on consoles was around 3% at that time(5% for the wii). Accessories is where its at with margins well over 100-300% so they probably came out ahead on the wii deal...

Man, that last story was just beautiful. Bonding moments like that just get to me.

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