Jimquisition: EA & Ubisoft: A Cycle of Perpetration and Apology

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EA & Ubisoft: A Cycle of Perpetration and Apology

The industry loves saying sorry without actually ever being sorry.

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Nice dog, and yeah Ubisoft recently apologized for using DRM but Far Cry 3 is still not on GOG :/

I'm getting rather tired of these companies and I know the word boycott is thrown around a lot but I seriously mean in it. in reference to your old episode on boycotts; Call of Duty 4 was the first and last COD I ever bought because I didn't like it. I have completely stopped giving EA and Actervision my money, with the only message being please leave the industry.

So, how many people is that now we have to thank god for?
Jim, obviously, as well as Scarecrow, the Dragonborn and now the dog.

Better than Jonathan Holmes' wappy mutt.

I don't think companies like EA or Ubisoft will learn their lessons unless it truly bites them in the ass.

the diablo 3 comment seems slightly weird in the context of the rest of the episode (Just saying sorry to boost sales, but not changing anything)
Blizzard removed the auction house and completely remodeled the lootsystem towards what customers wanted, instead of saying sorry and then bringing out RoS with the auction house intact to keep making money with it.

Not sure how much more they can do at the point where they realised their mistake.

I am still waiting for the "sry for the long wait times for our WoW expansions, we will do better!" apology to mean something though^^

I'm probably the only weirdo that still thinks the Diablo 3 auction house wasn't a terrible idea, since it was something that, yes you could spend money on it, but you could also make money on it. Granted, they went about it completely wrong and fucked everyone over with the always-on bullshit, making the console port the actual better game, but I don't blame the auction house in its entirety, I just blame Blizzard for handling it poorly.

Your dog is very cute Jim :)

Yea I pretty much ignore everything that big publishers and even a lot of developers say these days. I've seen it too many times, them lying through their teeth, apologizing in the most smugly arrogant way possible, trying to spin bad publicity in a positive light (e.g. Watch Dogs PC graphics fix), making promises and never following through... I just don't trust them anymore.

I want to believe that the people making these games really do care about them and want to make a good product for them and us - but something has gone very wrong and that level of trust just doesn't exist anymore.

Magmarock:
Nice dog, and yeah Ubisoft recently apologized for using DRM but Far Cry 3 is still not on GOG :/

I'm getting rather tired of these companies and I know the word boycott is thrown around a lot but I seriously mean in it. in reference to your old episode on boycotts; Call of Duty 4 was the first and last COD I ever bought because I didn't like it. I have completely stopped giving EA and Actervision my money, with the only message being please leave the industry.

I'm not buying any more of Ubisoft's games, but not as a form of protest, I just don't think they're worth money anymore.

Dammit, Jim. You'd better apologize for exploiting that poor dog.

And then you'd better give us more dogsploitation. ;)

I knew there was a point to this video somewhere, but I forgot everything when Jim's doge stole my heart.

Thats why i liked renting games or buying second hand. When companies are terrible then they dont get my money. But then i only buy game i really want full price day one. But i think their are some games like that Dungeon Keeper, that is an obvious cash grab. An Sim City was terribly broken....is it even playable yet? Its that idea of what people wanted from a Sim City game, and they thought "fuck the fans, lets make something what we think they want". An thus we get rubbish. Fable could have been a great series if Moly didnt keep over selling it, not fixing the issues but instead added stuff no one wanted. Maybe Fable 4 will be awesome now without him.

Jim, why isnt the dogs name in the credits? He made your video great yet got no credit for the work. ;-)

Hey, I actually liked the Syndicate reboot after playing it recently. A bit too "Directed by J.J Abrams"-y but still fun. But that's not the point of this video, so moving on.

I would say that MS being mentioned on this with the Xbox One isn't as bad, as they did actually do something, unlike the other examples, even if it was under duress. If the next console comes along with the shit that they tried to pull this time, then I'd add them to this shitlist.

Finally, dat dog :3

owbu:
the diablo 3 comment seems slightly weird in the context of the rest of the episode (Just saying sorry to boost sales, but not changing anything)
Blizzard removed the auction house and completely remodeled the lootsystem towards what customers wanted, instead of saying sorry and then bringing out RoS with the auction house intact to keep making money with it.

Not sure how much more they can do at the point where they realised their mistake.

The Blizzard only screwed up once so far. They said sorry and fixed the problem within the one game that was a problem, which is further than anyone else typically gets, and they have not yet repeated the problem. Until Blizzard becomes a repeat offender I don't think we can lump them in with EA and Ubisoft as false apologists. The worst we can say for sure about Blizzard at this time is that they had the hubris to think they could succeed where all others have failed, turning a real world money auction house and always online into a good idea.

Now, if the next Blizzard game has the same problems as Diablo 3 then we can start lumping them in with EA. But so far they have shown their intent to change by actually changing Diablo 3 with the release of ROS. It may have been purely for financial reasons but they did change.

Magmarock:
Nice dog, and yeah Ubisoft recently apologized for using DRM but Far Cry 3 is still not on GOG :/

I'm getting rather tired of these companies and I know the word boycott is thrown around a lot but I seriously mean in it. in reference to your old episode on boycotts; Call of Duty 4 was the first and last COD I ever bought because I didn't like it. I have completely stopped giving EA and Actervision my money, with the only message being please leave the industry.

Yeah I'm with you there. I've already been started to boycott a lot of companies, at least big budget ones. Ubisoft, EA, and Capcom are just a few. Though Capcom is really about to be a non issue anymore.

I have to say I'm happy to see an episode on this topic. My brother and I have talked about this kind of things before and how sick and tired we are of the excuses and how ironic it is that they always say sorry right before the next big release. Every time we here that we take pleasure in not buying their product. We aren't perfect and we've been burned before with this kind of stuff, but we don't buy into it anymore. Those three plus even the big 3 console manufacturers have played the sorry card multiple times before and then went right back to what they were doing. Honestly with all the manipulation and lack of trust in this industry, its hard not to pirate games first just so you can try before you buy.

Don't let miniature fantasy Willen Dafoe anywhere near him! I can tell by the look in his eye... that dog's a born killer!

Thank's for telling me that I'm not an idiot, Jim!

tm96:
I don't think companies like EA or Ubisoft will learn their lessons unless it truly bites them in the ass.

Here's the thing though (and this is another facet of this issue that I'd quite like to see a Jimquisition on), no one company can eve get properly taken to task and pilloried for its bullshit, when the cycle of bullshit is so regular and so many different people are on board.

Whenever Ubisoft does something stupid (and they inevitably do) people will rightfully moan and other people like Jim will make entire shows or articles moaning. If they're lucky, Ubisoft will respond. If they're very lucky, Ubisoft will respond in a way that isn't basically just saying "Fuck all y'all!" However, just as it is inevitable that Ubisoft will fuck up, it is also inevitable that they'll only have to bear the heat for a couple of weeks before EA, or Activision, or Microsoft, or Nintendo, or Square, or Capcom, or all the others currently riding the merry-go-round of dishonest and incompetent business, do something even MORE shitty or stupid. The complain train will move on, and Ubisoft will be in the clear until the next time it's there turn to fuck up.

I'm not saying it's our fault for being too easily distracted. We should be complaining about all these things. It's just that the trouble is, we have so much to complain about, coming from so many different directions, that we can't ever focus our bile in one place for long enough for anyone to really get shit-canned, and as a result, nobody is ever going to learn. They know it too. Just as we've seen the cycle of empty apologies happen a thousand times, they've seen a thousand times that all they have to do is make the most token of concessions to placate us, until somebody else comes along and gives us something new to be mad as hell about.

Well Nintendo also apologized for the initial 3DS launch, gave a price cut and gave early adopters 10 free games which was nice of them and they recovered magnificently from their shitty launch so kudos for them, let's hope they do something similar with their console.

Also, nice pooch Jim.

Classic Jim, bitching about things that need to be bitched about. Rarely do I turn off Jimquisition halfway through and say 'whatever'.

ex275w:
Well Nintendo also apologized for the initial 3DS launch, gave a price cut and gave early adopters 10 free games which was nice of them and they recovered magnificently from their shitty launch so kudos for them, let's hope they do something similar with their console.

Also, nice pooch Jim.

You'd think other companies would follow Nintendo's example instead of saying "sorry... but it's really all your fault in the first place for not just accepting it."

Drummodino:
Your dog is very cute Jim :)

Yea I pretty much ignore everything that big publishers and even a lot of developers say these days. I've seen it too many times, them lying through their teeth, apologizing in the most smugly arrogant way possible, trying to spin bad publicity in a positive light (e.g. Watch Dogs PC graphics fix), making promises and never following through... I just don't trust them anymore.

I want to believe that the people making these games really do care about them and want to make a good product for them and us - but something has gone very wrong and that level of trust just doesn't exist anymore.

Video Game creators do care about making a good game for sure but remember all the Executive Meddling that occurs in the industry or sometimes we just get a case like Duke Nukem Forever or Tim Schafer where the director is a perfectionist or sometimes the game has to be rushed for various unforeseen reasons.

Contracts force them to lie or give good publicity or prevents them from telling their side of why the game went wrong.

Gamers may not be stupid, but they are certainly poor consumers. And as long as Ubisoft and EA get the message that this is what it takes, then they'll keep doing it.

Hell, the Xbone got a ton of people to yell at other people for not instantly forgiving Microsoft. Except it's one thing to say you're wrong, and another thing to revise your behaviour accordingly. I could say I'm sorry for saying Ubisoft is run b y idiots, but I'm probably going to say it again. Am I really sorry?

Noooooooooooooooooooooooooo.

Magmarock:
Nice dog, and yeah Ubisoft recently apologized for using DRM but Far Cry 3 is still not on GOG :/

And while they have scaled back the DRM, there's still Uplay. I'm reading online that Watch Dogs REQUIRES a Uplay activation, at least for PC.

tm96:
I don't think companies like EA or Ubisoft will learn their lessons unless it truly bites them in the ass.

I'm not sure even that will do it. See Microsoft. I doubt we've seen the last of their shenanigans.

owbu:
the diablo 3 comment seems slightly weird in the context of the rest of the episode (Just saying sorry to boost sales, but not changing anything)
Blizzard removed the auction house and completely remodeled the lootsystem towards what customers wanted, instead of saying sorry and then bringing out RoS with the auction house intact to keep making money with it.

Not sure how much more they can do at the point where they realised their mistake.

I am still waiting for the "sry for the long wait times for our WoW expansions, we will do better!" apology to mean something though^^

I'm not sure this breaks the pattern, though. They took the broken system, hung on to it, and waited to get as much money as they could first. They also changed things only around the time they wanted to sell us stuff (concurrent with the release of console versions of D3 and shutting down around the time of their expansion pack). That sounds like exactly the same pattern. "We fucked up, but we've got other stuff to sell you so please accept our apologies."

PG:

I'm not buying any more of Ubisoft's games, but not as a form of protest, I just don't think they're worth money anymore.

This is pretty much me with EA. I can't say I'll never buy another EA title, but I've stopped buying them because I can't be arsed to pay for them.

Ubisoft? Well, I'll maybe buy Watch Dogs at some point, but even that I'm not sure on.

Yeah, I haven't bought a game with EA's name on it for awhile, (Because their homogenized bland shit doesn't appeal to me) with the exception of Dragon Age Origins, and that game was one I knew from multiple recommendations was good, and it is. It's Bioware before EA's claws got too deep in.

I would prefer not...to see that dog again. Nothing wrong with your dog specifically (okay, the visible teeth and the barking really don't help). But I'm afraid of them.

For me, this video felt like a retread of old ideas (companies apologizing for shitty behavior to the public without actually stopping is not exactly a new phenomenon), but I guess there are probably viewers who somehow expected that EA and Ubi et al. love them and would never lie and for whom this video is be a revelation.

So, uh, keep up the good work? Keep spinning out largely the same points every year for the people who are too lazy to look through the backlog of this show, who are also probably the people who most need to be told that big companies lie? Kinda depressing really.

Ah yes, the classic move, formerly known as "The Doctor Wily".

See? EA and Ubisoft have learned from and adopted Capcom-created business practices. That's growth for the industry.

...right?

owbu:
the diablo 3 comment seems slightly weird in the context of the rest of the episode (Just saying sorry to boost sales, but not changing anything)
Blizzard removed the auction house and completely remodeled the lootsystem towards what customers wanted, instead of saying sorry and then bringing out RoS with the auction house intact to keep making money with it.

Not sure how much more they can do at the point where they realised their mistake.

I am still waiting for the "sry for the long wait times for our WoW expansions, we will do better!" apology to mean something though^^

I should have explained those quickfire examples a little better. They're more companies that did things they claimed were impossible until it was time to gain positive favor with gamers again. It was a different brand of insincerity.

That they have to make these insincere apologies has a positive side, in my opinion. It seems to indicate that these big corporations are not as immune to consumer backlash as they might have been (or thought to have been).

Maybe there's hope that the average videogame consumer will become saavy enough to not fall for these tactics in the future.

That "DRM" is considered a "dirty word" also seems positive, even though the Ubisoft reps are desperately trying to rebrand it as "services" and "value" so they don't have to change a thing.

OMG WOOKIT DAH DOGGIE HE SO CUUUUUUTE!!!!1!!1
I'm sorry, where did my mind go? Oh, right! Good video, Jim. I hold out ope Ubisoft (who makes games I regularly buy and play) get their crap together about the DRM, and I liked the much-needed tongue-lashing you gave EA for their weasel behavior and heads-up-ther-ass actions. Now, can you please rip into Activision more? Have they done anything stupid or sickish lately? The last game of theirs I got was Deadpool, but only because its developer, High Moon Studios, also made the two Transformers games set on Cybertron.

They've been doing this for a while now. Do something horrible, get yelled at, take a small step back and apologize, and continue doing what they're doing. This is how they feel out where the "line" is, the exploitation line of how much most people will take.

Plus it's backed by psychology. Marketing people have long figured out the insincere apologies are very effective at tricking dumb people back into your good graces, even if you just punched them in the face. Apologies are actually evaluated for how much money they make. This is the world we live in now.

teamcharlie:
I would prefer not...to see that dog again. Nothing wrong with your dog specifically (okay, the visible teeth and the barking really don't help). But I'm afraid of them.

For me, this video felt like a retread of old ideas (companies apologizing for shitty behavior to the public without actually stopping is not exactly a new phenomenon), but I guess there are probably viewers who somehow expected that EA and Ubi et al. love them and would never lie and for whom this video is be a revelation.

So, uh, keep up the good work? Keep spinning out largely the same points every year for the people who are too lazy to look through the backlog of this show, who are also probably the people who most need to be told that big companies lie? Kinda depressing really.

It bugs me (and discredits yourself) that you find the lies of businesses so commonplace or obvious.

I think you're wrong the majority of gamers are idiots and will keep buying into the EA train of crap. It's why they've gotten away with it for so long and it's why they will continue to get away with it because consumers are dumb.

Anyone want to bet that the next Battlefield will be just as broken and EA will make just as much money and probably more? At least Ubisoft can be ignored they don't make too many games I'm interested in and even if they did I'm primarily a console gamer so I could care less about their DRM BS they give to PC gamers looks good on their smug faces.

EA can't be ignored tho because when you ignore them they buy up other companies and turn you favorite IP and studies into shit and eventually shut them down just so they can't be ignored. I'm willing to bet after the next Dragon Flop which I'm totally expecting to have Mirco...... Jumbo-Transactions and soon after which EA has made one last cash grab Biowares days will be numbered.

owbu:
the diablo 3 comment seems slightly weird in the context of the rest of the episode (Just saying sorry to boost sales, but not changing anything)
Blizzard removed the auction house and completely remodeled the lootsystem towards what customers wanted, instead of saying sorry and then bringing out RoS with the auction house intact to keep making money with it.

Not sure how much more they can do at the point where they realised their mistake.

I am still waiting for the "sry for the long wait times for our WoW expansions, we will do better!" apology to mean something though^^

Blizzard "admitted" their mistake, and then it took SEVEN MONTHS for them to remove the auction house. Curious, no? Oh wait, they'd just released the console version without the AH which was a better version than the PC because of it. Oh wait, 7 months later is exactly when their expansion came out, wasn't it.

It was never about the auction house, it was about getting you to buy the console version and then to buy their expansion. Did you fall for it?

disgruntledgamer:
I think you're wrong the majority of gamers are idiots and will keep buying into the EA train of crap. It's why they've gotten away with it for so long and it's why they will continue to get away with it because consumers are dumb.

Sadly, this. I think more gamers are wising up, but there are more than enough games customers who, if for no other reason out of an utterly misplaced corporate-brainwashed sense of brand or franchise loyalty, will buy these things regardless of how often these companies prove themselves to produce nothing but crap. Look at the furor about the Sims 4 leaving out key features that have been in base Sims games for 10-15 years... for all the calling EA out on the carpet and people acknowledging the company is setting up for a DLC/EP cash grab later, it won't stop the game from earning millions and millions of dollars on release day. Same for Battlefield, same probably for Dragon Age, same for any franchise they own. There are enough people who not only will stupidly buy it to let EA earn profit, many of those same buyers were vocally defend their purchase saying it's important to "support" the franchise even if it's being ruined. Many of these players will in one breath decry bugs and sales scams and in the second defend their purchase and declare their intent to do it all over again.

Ubisoft and EA and anyone else who pulls such BS deserve to be called out on the carpet, but so should the millions of consumers who tacitly support their shoddy business practices by buying their products.

Ipsen:

teamcharlie:
I would prefer not...to see that dog again. Nothing wrong with your dog specifically (okay, the visible teeth and the barking really don't help). But I'm afraid of them.

For me, this video felt like a retread of old ideas (companies apologizing for shitty behavior to the public without actually stopping is not exactly a new phenomenon), but I guess there are probably viewers who somehow expected that EA and Ubi et al. love them and would never lie and for whom this video is be a revelation.

So, uh, keep up the good work? Keep spinning out largely the same points every year for the people who are too lazy to look through the backlog of this show, who are also probably the people who most need to be told that big companies lie? Kinda depressing really.

It bugs me (and discredits yourself) that you find the lies of businesses so commonplace or obvious.

Um, discredits me as what exactly? As a longtime viewer of Jim's show? As an observer of things? I can tell you right now that I have seen nearly every episode of the Jimquisition and I have observed many a thing throughout my life.

Also, businesses. Walmart acting friendly and happy while gouging its workers and employing/buying from sweatshops to keep prices down. Oil cartels making up oil crises to keep gas prices high. Deregulated power companies in California lying about power supply issues and the causes of brownouts to keep prices high. Hucksters selling 'revitalizing tonics' made of heroin, lead, goat urine and radium before things like the FDA began regulating how much people can lie about what their products put in your body. Businesses have been lying since there were businesses, and it doesn't surprise me that big video game companies are also businesses.

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