Disabled Gamer's Dead Space 2 Problems Gets Developer's Attention

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Disabled Gamer's Dead Space 2 Problems Gets Developer's Attention

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Visceral is putting together a patch so that disabled gamers can play Dead Space 2 more easily.

British gamer Gareth Garratt, who has cerebral palsy and plays games using his chin, was dismayed to discover that Dead Space 2 wouldn't let him assign the walking controls to a mouse button. Frustrated, Garratt posted about his problem on the Overclockers UK forum, and thanks to the power of the internet, it ended up in front of the game's developer.

Garratt first posted about his issue on January 31st, and over the course of a week, the thread swelled in size to more than 900 posts. It also helped draw more attention to an online petition set up by quadriplegic gamer Chuck Bittner in 2009, which calls for developers and publishers to make customizable controls the norm across all games. So far, Bittner's petition has gathered more than 24,000 signatures.

Eight days after Garratt's original post, a developer from Visceral Games' Australian branch, which handled the PC port of the game, said that he had spoken with the studio bosses and would try to include something to help Garratt in the next patch. In a statement, Dead Space 2's executive producer, Steve Papoutsis, confirmed that Visceral was indeed working on fixing Garratt's problem. He thanked the PC gaming community for bringing the issue to the studio's attention. He said that his team was passionate about getting the fix completed as soon as possible, and once it had been finished and properly tested, Visceral would announce a release date. The update will also include a few other fixes for PC players besides the remappable controls.

It's heartening to see a community rallying round to help one of their own, and it's even better when that effort results in positive change. This probably won't be the turning point in a customizable control revolution, but it's a good step towards making gaming accessible to people who have difficulties with traditional control setups.

Source: Joystiq

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Huh, I have the tab up to sign the petition. Well, I'm glad I no longer have to now. Way to go Visceral.

Wow is it just me or does Visceral seem like its staffed by really nice people?
However when are they going to release a patch which will eliminate the problem of having to reset the game every time you die just to get to new areas.

I signed the petition about 1 or 2 hours ago....I feel extremely good right now...

Good on visceral's part listening to the fans about such an issue

Wish more developers did

FangShadow:
I signed the petition about 1 or 2 hours ago....I feel extremely good right now...

Good on visceral's part listening to the fans about such an issue

Wish more developers did

Yes, I agree. If more developers did something like this, I would say the gaming world would be a better place.

Dragonmaster3:

FangShadow:
I signed the petition about 1 or 2 hours ago....I feel extremely good right now...

Good on visceral's part listening to the fans about such an issue

Wish more developers did

Yes, I agree. If more developers did something like this, I would say the gaming world would be a better place.

For every intelligent well thought out reasonable request, there are a few hundred abusive unreasonable demands made on developers though =(

So I can understand them filtering us out, much as it sucks.

I'm more curious how someone moves a game character using their chin? :S
He's got skills.
-Tabs<3-

Seems Visceral has their hearts in the right places. This is at least a reasonable demand.

Glad to see the power of Internet shine once more!

seems like a PR stunt to me ... remappable controls are standard stuff in every freaking pc game.

if this game didn't have that then its not an issue that was brought to their attention but a bad port being noticed...

That's really awesome. Good to know more people will be able to experience Dead Space 2. Let's hope this practice catches on, someday.

This article was sweet. Its nice to see good news liek this first thing in the morning.

Always like hearing stories like this, really good that he gets to enjoy the game and that a lot of other people in his situation get to enjoy it as well because of all the people who supported him who brought this to Visceral's attention, and really good for Visceral to help him.

Not that I say he shouldn't, or that I'm in any way saying this isn't a good thing, but I'm kinda curious as to how one plays games like this with his chin. I mean, Dead Space 2 has quite a lot of controls, and fine motor skills are required for things like aiming and such.

Then again, it's not my business anyway. So yay for Visceral helping.

phoenix352:
seems like a PR stunt to me ... remappable controls are standard stuff in every freaking pc game.

Many console ports don't have those. Also, it could (but not necessarily would) be a PR stunt if they iniatiated it. But they didn't. True, it might be shoddy not to include those in the first place, but there you go.

Being able to remap controls shouldn't have to be asked for in the first place. It's more than just those with limited use of limbs, but also those who are left-handed who shouldn't feel like they are crippled themselves. Which they aren't. I am about willing to put money down that Visceral pulls something stupid and complete customization for controls isn't included in the patch. Select keys are allowed for certain functions and such, for example.
So far just about everything coming out here about Dead Space 2 has had quite a big stink to it. Glad I didn't feel a flaming urge to go buy it beforehand, as by now I certainly do not want anything to do with it.
Only one thing sounded good about the game so far, and that was the Fingergun award for winning on hardcore mode. I would love to see that put to use on other games. Hell I would bust a rib laughing if Activision put it into a Call of Duty game.

Daedalus1942:
I'm more curious how someone moves a game character using their chin? :S
He's got skills.
-Tabs<3-

I was thinking that, i feel completly inferior now. Kudos to the lad!

Yeh seems fair enough i have signed it, however and i hope i dont come off too dickish when i say this. I dont think you should expect every developer to cater to you even if you have a condition which hinders your ability to play the game, or it gets to the point where the developers are swarmed beacuse you have to do if for everyone. You cant forget its not just quadriplegic people who also play games but many other types of disabilties as well. You would have to include them as well beacuse its just Unfair if you do it for 1 group of people and not others. Maybe its just my sense of equality, but its the same idea at work or school a boss or teacher cant just let you get off 30 mins early or have a day off or miss coursework beacuse then its unfair on the other 30 people(assuming its not like a real family emergency.
Anyhow i hope it didnt come off like i dont care or anything, but i think customizable controls are an awsome idea and it will help lots of people who maybe dont have the abilty to use all there body. However if they are only doing it beacuse of this they better do it for every disadvantge group, Ie i have a friend who's brother loves games on his ps3 but beacuse of his disabilty on some games that have quicktime events he has a real problem getting passed them beacuse he cant press the button enough or fast enough in the short time, we usually do it for him then let him play again. Basically what im saying is, if they make customizable controls the norm from this petition then i expect to see the abilty to turn off quick time events and things like that changed as well.
Also i understand that that customizable controls are pretty much the norm already but if developers are only doing it beacuse people have signed a petition and not beacuse they think it makes sense and is praticle im scared.

Daedalus1942:
I'm more curious how someone moves a game character using their chin? :S
He's got skills.
-Tabs<3-

Yeah I was wondering how that would work too. Glad I am not the only one confused.

Anyway good job by visceral, they seem like really nice people with all they do, we need more devs like them, DS may not interest me much, but visceral are a blessing to the industy, its great to see devs so kind to their fans.

Sounds awesome - but I want to know how a person plays games with their chin, and I'd also like to know how a quadriplegic plays games. Not making fun of them, I'm just wondering...

really nice people who make disturbing games? Yeah their all crazy murders

OT: Its great to see them helping people out.

Daedalus1942:
I'm more curious how someone moves a game character using their chin? :S
He's got skills.
-Tabs<3-

He has videos on youtube. It is amazing watching him play a FPS.

Good for them. Hey, even if his request falls on blind ears and deaf eyes, he can still resort to Ben Heck.

Shame they didn't patch the PC version of Deadspace one so people who play it with mouse and keyboard controls could.

Not to sound like a total bastard, though even though I typed it, read it and typed this bit out...it's gotta be said.

Tons of people buy Deadspace and complain the controls are awful and you can't customize them and they say "play with a controller" and that's that. Though one person with a (severe) disability complains and they're gonna patch it? The world confuses me daily seriously...

Good on Visceral Games then.
It's a pity that stories about negative gaming related incidents get shown on the news, rather than positive stories like this.

Anyone who has Cerebral Palsy and gets around that by playing games with his chin is fucking awesome in my books.

I got to hand it to Visceral, and also EA. They're really playing the good guy these days, despite controversial marketing campaigns. First the "Bad Dog" thing, then this. Are you taking notes Activision?

...He plays games like Dead Space with his freaking chin? Skill

He plays with his chin? Wow, thats insane.

Good on Visceral. I may get Dead Space 2 just because they seem like such nice people.

Daedalus1942:
I'm more curious how someone moves a game character using their chin? :S
He's got skills.
-Tabs<3-

I was thinking the same thing, how the hell does he play a game properly using his chin?

Still, if it works for him and Visceral are taking value in a customer then fair play.

I'm glad people still have a heart, I just hope that people don't get stupid with things like these.

I say again and again, that the gaming industry is directing its focus -the wrong way-. Motion controllers might be a refreshment, but it keeps the standard controls stagnant in development. Not that there's much you can do with them any more since they pretty much completed their design with the Xbox controller (for me atleast).

What do I suggest, then? Stop with controllers all together. Lets start making mind-control an accessible market! Everything would be able to be played in the comfort of your couch since all you need is to link up with a head set that scans your brainwaves or whatever it needs to do. The technology's there, it just hasn't been adjusted for mass production yet!

Once perfected, imagine the possibilites! The reaction times, the speed, the fluidity!

It wouldn't matter what sort of physical handicap you suffer from.

All the more reason why Visceral Games is fucking awesome. I bet if you ask for it, they can cure cancer!

Considering no one has mentioned it yet. I will.

I wonder if his Mom still hates Dead Space 2?

OT: That's pretty awesome. It seems kind of strange though that the game wouldn't already have that, especially on a PC.

Playing games with your chin? I wonder how that would work... *googles*

In this day and age, you'd think it would be the standard across every game, to allow you to customize controls however you want them on the PC. That's usually the joys of playing on PC, the lack of such restrictions. It drives me nuts when a developer doesn't do this.

For instance, I almost bought Magicka the other day. Well, I decided, I should probably get the demo first, just in case. Good thing I did. My middle mouse button is apparently no more. Not a problem, I usually think, as there are a great many other buttons on my mouse to use instead, and it always feels kinda awkward using the middle one. Whelp, turns out you can't actually rebind the cast spell key to anything but the middle mouse button. As a result of not allowing me to customize my controls, they lost a sale.

Take a note, developers. This not only makes a difference for disabled gamers, but also for those of us who have certain standards we try to maintain with our control scheme.

A friend of mine in college had CP and had to play Killzone with one hand. Impressive stuff. He came over and was having a really hard time with Gears of War. Makes you thankful for your health, and feel respect for those who are determined to not be hindered by their physical handicaps.

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