Sony Admits Private PSN Info Has Been Stolen - All Of It

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Sony Admits Private PSN Info Has Been Stolen - All Of It

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While it doesn't say much about what exactly happened, a new update to the PlayStation Network disaster reveals that somebody, somewhere, managed to break into the system and get hold of your private information - all of it.

If you're reading this, then you're almost certainly aware that over the past week, Sony's PlayStation Network has been suffering some rather severe technical difficulties. Sony is apparently still trying to figure out what's going on, or at the very least isn't yet ready to disclose all the facts, and there's still no ETA for a resumption of services. But in a new status update, Sony revealed that PlayStation Network and Qriocity user data has in fact been compromised. And not just your PSN ID.

"Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID," Sony's Patrick Seybold wrote in a message being sent to all registered PSN account holders. "It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained."

"If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility," he continued. "If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained."

In other words, not to put too fine a point on it, whoever broke into Sony's systems got everything - everything. At this point, the situation appears to have shifted from a dispassionately amusing debacle to an absolute balls-out train wreck, certainly not helped by the fact that Sony may have sat on this information for nearly a full week before letting the public know just how badly it was compromised.

Sony advised PSN members to pay special attention to their credit card account statements and other related information, be alert for email, telephone and postal scams and change all passwords as soon as possible, which is to say, whenever Sony gets the PSN working again. It also regrets any inconvenience.

And it ain't over yet, folks. We'll keep you posted.

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Well, I'll just watch my bank records closely for a few months, change my card, and change my PSN password when I get online. I'll change my Netflix and e-mail passwords, too. Just to be safe. Since they were the same as my PSN password.

The rest of the info is pretty much public domain, anyway.

I still fail to see how being hacked is Sony's fault. They got hacked. And it's not like we know the details of the security systems that were in place, either. It couldn't have been an easy hack, though.

Now...if they've been withholding information and knew this was stolen last week...that's a dick move and Sony's at fault for not informing us ASAP.

Good ol' hackers. Fighting for your consumer rights against the evil corporation that takes away your rights...

Oh wait they have been douchebags the whole time in this case. Nevermind. Fuck you Geohotz for probably causing all this by releasing that code. If not then you certainly encouraged it.

So, wonder who supports the Hackers now...

This is precisely why I hate hackers, if any money goes missing from my account then I'll raise hell. Pathetic that an awful lot of people get inconvenienced because someones probably seen too many Die Hard or Matrix movies.

Sweet mother of Odin.

Change them credit card numbers boys and girls.

Wow ... This is just horrendous. They waited a week to tell anyone this, the flippin' idiots ... I dont know how PS3 "fanboys" can even attempt to rectify this. I heard arguments saying that it was "Free" and as such "Shouldnt complain its down" but just because its free doesnt mean people should lose credit card information.

I cant even come up with any idea how Sony are going to make this up to their customers.

Good going, Sony.

Your system is about as stable and secure as... something instable and insecure.

Oh wow, ahaha. I posted this literally 2 minutes before you got to it. Oh well, at least it's on the news roster now.

My only reaction can be this: HOLY SHIT.

I am so happy this isn't Microsoft right now. I feel sorry for the PSN users. I really do. If I was on PSN I'd be freaking out. Call your banks. Get your card numbers changed.

Awexsome:
Good ol' hackers. Fighting for your consumer rights against the evil corporation that takes away your rights...

Oh wait they have been douchebags the whole time in this case. Nevermind. Fuck you Geohotz for probably causing all this by releasing that code. If not then you certainly encouraged it.

Well said.

Absolute fail on Sony's part as far as security is concerned, but the "hacker" scene and their supporters are the ones really to blame here. It's alas probably an idle hope these criminals will get caught and get their just deserts (death penalty preceded by torture would be nice).

Gonna have to cancel my creditcard I guess :(

JourneyThroughHell:

Sony are incompetents.

For not being 100% hack-proof?

I am so glad I don't do PSN/XBL/ETC.

But seriously, this sucks. I thought it was just kind of sad at first, but now... wow. This isn't even amusing anymore, it's just awful.

Nice secure system there Sony. Way to fuck up. At least RRoD only killed your system and didn't give out all your information at the same time.

Oh and I am still supporting the people who did this. How do you leave such a glaring issue in the system without fixing it? Thats asking for trouble. At least now Sony has to get their system together. If it didn't happen now, it was going to somewhere down the line and Sony still would have done nothing about it until then. Great company.

I still think it's the retards at Anon
and to think a fortnight ago they were all "We're on your side, really"

I know Anon said it wasn't them but who buys that?

Awexsome:
Good ol' hackers. Fighting for your consumer rights against the evil corporation that takes away your rights...

Oh wait they have been douchebags the whole time in this case. Nevermind. Fuck you Geohotz for probably causing all this by releasing that code. If not then you certainly encouraged it.

You mind explaining how a hack to run homebrew code on your PS3 enabled the entire security of the PSN to be compromised? Sony's horrendous security is at fault here, not hackers playing homebrew code.

A balls-out train wreck is the worst kind of train wreck....

Oh and the lesson here kiddies is that if you give any data to anyone for any reason there is a chance it will be compromised.

Cyan.:
Sweet mother of Odin.

Change them credit card numbers boys and girls.

I've already been hit with identity theft once this year, I don't need this shit again.

Seriously Sony? You really fucked up big time with this thing. Honestly I can't properly express my anger via text about this.
I sincerely hope they don't mess up this hard again.

Well, this sucks hard, its sucks for Sony but mostly for the users. I dont have a PS3 but some of my friends have so I am going to tell them about this since they arent as nerd as me to watch news related to gaming. ._.

Onyx Oblivion:

JourneyThroughHell:

Sony are incompetents.

For not being 100% hack-proof?

Yeah.

For being unable to protect private information entrusted upon them.

Thanks Sony, you blithering idiots.

I smell a class action brewing

You know how people used to be paranoid/resistant to joining digital services like this and buying things through them?

Yeah, this is why.

Well at least they're doing something enterprising with their talents.

Annoying? I suppose, but nothing too critical, not for me anyway. And at least I have someone to blame if I start getting an inordinate number of Viagra offers in my inbox.

oh shit, SHIT!!!! how is this even possible!? normal people are now going to pay for sony's incompetance?

People, seriously, this kind of shit is happening too often now. Big comapnies have to be sent a message that they MUST ABSOLUTELY GUARANTEE the privacy of any and all personal info that they store, OR THEY SHOULDN'T BE ALLOWED TO HAVE IT.

How much longer are you just going to let the companies away with this kind of thing, time and time again? They just mutter 'sorry' and walk away.... It's about time they were sued in to oblivion.

I do feel sorry for the PSN users over this.

It is a horrible thing to happen. And i hope no one here suffers from it.

However I now have to go to a friend of mine and make him eat his PS3 fanboy words. >:)

Awexsome:
Good ol' hackers. Fighting for your consumer rights against the evil corporation that takes away your rights...

Oh wait they have been douchebags the whole time in this case. Nevermind. Fuck you Geohotz for probably causing all this by releasing that code. If not then you certainly encouraged it.

So you're blaming Geohot and "hackers"... for stealing your credit card data? Hah.

Nope, matey. This is just good old fashioned online criminals.

Thank God, that since I never wanted to buy anything off the PSN, I didn't include my credit card number. Changed the mail password though.

Fuck you, hackers. Just fuck you.

Fuck Sony man, hackers have teh rightz!!!!!

WHOO WHOO!

Oh, right, no. Fuck them.

Still, I access my account regularly so I'll know if anything gets taken out. I'll end up emptying it myself anyway - oh the joys of having no expenses!

JourneyThroughHell:

Onyx Oblivion:

JourneyThroughHell:

Sony are incompetents.

For not being 100% hack-proof?

Yeah.

For being unable to protect private information entrusted upon them.

Anyone with a shred of sense should know that there's a possibility their data will be stolen. No, its not fair, or what we want, but shit happens.

Just because there is still street crime doesn't make it fair to deem the police incompetent.

Wow. Sony has got to have the weakest security system in history. You never hear about this sort of problem on Steam, despite the PC being, if anything, a more open system than even a cracked PS3. I've said it before, I'll say it again; if you're going to make a console that has the potential to be made into an open system, make a PC style security system for it, because it will eventually be cracked wide open. Walled gardens are a thing of the past, and I think Sony just learned this the hard way.

When will this end? How does something like this happen in the first place?! HOW??!! WHY, HACKERS?! WHY MUST YOU DO THIS TO US??!

*sigh*...I just want to play Resistance 2 again -__-

That's a hell of a big security breach. Just to be on the safe side I'll be changing all my passwords, but I suppose it's a good thing I haven't updated my billing/home address since I moved.

i'm fucking glad the only way i bought stuff was with those cards that you get in stores. I'm not sure if i put any info on there that matters I'll have to check when it back up. i only use debit cards and that in my coat pocket so they can't steal any money and it wasn't on my psn account anyway so i don't think i have anything to worry about maybe change my password but that's about it

Dorkmaster Flek:

Awexsome:
Good ol' hackers. Fighting for your consumer rights against the evil corporation that takes away your rights...

Oh wait they have been douchebags the whole time in this case. Nevermind. Fuck you Geohotz for probably causing all this by releasing that code. If not then you certainly encouraged it.

You mind explaining how a hack to run homebrew code on your PS3 enabled the entire security of the PSN to be compromised? Sony's horrendous security is at fault here, not hackers playing homebrew code.

The PSN was obviously prepared for stuff like this to happen before hence no massive issues like this yet.

It wasn't prepared to deal with hackers potentially having the end all be all code that jailbreaks the PS3.

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