BioWare Acknowledges Mass Effect 3 Face Import Bug

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BioWare Acknowledges Mass Effect 3 Face Import Bug

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BioWare is working on a fix for a bug that prevents the importation of faces in Mass Effect 3 and in the meantime says afflicted users might find some relief from a fan-made tool.

If you're among the many gamers who gave Commander Shepard a face of his own in Mass Effect and then imported that face into Mass Effect 2, you may have run into a problem with Mass Effect 3: a glitch that prevents that face from being recognized. It's not as bad as losing all your saved games, but for gamers dedicated enough to carry a custom Shepard across three games, it has to be infuriating. And while BioWare doesn't seem to know exactly why it's happening just yet, the studio is aware of the problem and is working to correct it.

"We are aware that some players are having issues importing the faces of characters from Mass Effect 1 or Mass Effect 2 into Mass Effect 3," Community Coordinator Chris Priestly wrote on the BioWare Social Network. "The issue is likely in how faces were detected when imported from Mass Effect 1 into Mass Effect 2, and we're working on the best way to correct it for affected players."

In the meantime, Priestly pointed to a fan-made tool that might do PC users some good at masseffecttools.99k.org. Console gamers, unfortunately, will have to wait until BioWare issues a proper fix, but at least there's some comfort in knowing that it's on the way.

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Didn't really bother me much. My character always looked stupid.

I'm lucky I recreated my Sheps in ME2 instead of doing a straight import... but then again... the models somehow look completely different in ME3 anyway even with an unbugged import :(

Now im sad that i always used the default face, i dont get to play with someone as cool looking as that? Bummer!

Hope this is resolved before I pick up my copy of the game. Still need to work through ME 2 (one completed quest but no DLC, one incomplete quest with DLC) so I'd say Bioware has about a month to fix this before I need ME3.

Glad they have actually finally acknowleged this, it took them long enough. Hopefully this issue will be fixed soon, ideally at least by Friday when it comes out here in the UK.

Can't you just put the code of your ME2/ME1 character into ME3? It's how I did it in the demo. Only problem was my ginger hair was blond, due to lack of ginger hair, had to suffice with brown hair. Guess I'll find out on friday.

I discovered this 15 seconds into playing the game the first time.

How, with any stretch of the imagination, could this get through testing? I even used the default male Shepard appearance each time.

My friends are pretty much all doing multiplayer now anyway so we can wait a few days for a patch.

Bioware, you've had how long to sort out the bugs?

Richardplex:
Can't you just put the code of your ME2/ME1 character into ME3? It's how I did it in the demo. Only problem was my ginger hair was blond, due to lack of ginger hair, had to suffice with brown hair. Guess I'll find out on friday.

There's no ginger hair in ME3? My Shepard has ginger hair from ME1 and ME2. :<

OT: Well, better fix it before Friday then, when I pick up my copy. :p

Glad I have an excuse not to play it until they patch this. I still need to finish my replay of ME2 with my original Shepard.
<.<
>.>
Don't look me that way! I only started playing it over the summer
<.<
>.>
Don't look at THAT way either!
DON'T LOOK AT ME!

-Double post-

Richardplex:
Can't you just put the code of your ME2/ME1 character into ME3? It's how I did it in the demo. Only problem was my ginger hair was blond, due to lack of ginger hair, had to suffice with brown hair. Guess I'll find out on friday.

Not all ME1 Shepards have face codes, most don't at all. My main Shepard doesn't have one at all.

This doesn't bug me at all as I always make my Shepards look stupid. My best one is a black guy with bleached eyebrows :)

Flamezdudes:
Glad they have actually finally acknowleged this, it took them long enough.

...Didn't the game come out at midnight?

--EDIT: DOUBLE POST--

Stupid dumb captcha thing....

further proof of Console limitations. T_T

Nice one BioWare. Smooth sailing from here on out, right?

You'd think they would have tested for that, seeing as the games were designed to be played all the way through.

This happened to me, and I was soooooo angry. Actually started the game five different times until I had my recreated my character juuuuuust right. I think I came pretty close, though.

It was interesting, though - it really drove home for me just how attached I was to my Shepard. I tried playing the game with a slightly different appearance, and it bothered me so much I couldn't actually pay attention to the game. I couldn't finish with any Shepard but Joanna, because we'd already come so far together.

I do hope it's fixed soon. I was fortunate - I never bother with most of the sliders, so I didn't have all that many variables to try and recreate. Someone else might have a harder time with it.

DVS BSTrD:
Glad I have an excuse not to play it until they patch this. I still need to finish my replay of ME2 with my original Shepard.
<.<
>.>
Don't look me that way! I only started playing it over the summer
<.<
>.>
Don't look at THAT way either!
DON'T LOOK AT ME!

O.O

OT: I've always used the default face, so it really doesn't bother me. Then again, with the default face changed completely, I'll probably import the old face. And if that doesn't work, there's always the preset that's almost-but-not-quite the original default.

Supposedly there's a workaround on the 360.

http://social.bioware.com/forums/forum/1/topic/323/index/9247811/3#9249327

Haven't tried this myself yet (to hell with whoever decided Europeans should get their games two days later...), but it seems to be working pretty well. Worth a shot I reckon if you can be bothered.

I wonder if the Trenches scenario is true here, where the test team found the bugs but management and the developers write them off as "won't fix" or "as intended".

It's sure a good thing that they didn't spend all this time since Content Complete working on day-one DLC while these bugs just sat there unpatched for the launch. Oh wait...

Wow, this sounds like a major gaff. I am actually really dissapointed in Bioware. Considering the entire point of the games is to be able to play them all together with your own personalised Shepard this is a real kick in the teeth.

You expect a few bugs in the gameplay, certain missions or through some strange combination of armour and weapons that no one tried... but not in such a vital (for me anyway) and EARLY part of the game. Why was this not picked up during testing?

I hope it's fixed by Friday when it's released here in the UK because having a Shepard that's not my own is really going to ruin the experience for me.

wow did no one test this fucking game before it came out... looks like they shouldve focused on the debugging instead of splitting focus on a half assed dlc

Zen Toombs:

Flamezdudes:
Glad they have actually finally acknowleged this, it took them long enough.

...Didn't the game come out at midnight?

This problem was actually recognised by people before launch who got the game early and by people who tested codes of their characters in the ME3 demo, but Bioware said nothing.

In the meantime, Priestly pointed to a fan-made tool that might do PC users some good at masseffecttools.99k.org.

I ended up on that page last night when I hit this, and it didn't work all that great (Oh God, Shep, what happened to your eyebrows?!).

Instead I spent way too long with an ME2 save editor, digging out the face data and converting it into slider values to enter into ME3. I didn't get it quite right, she's too pale and apparently ME1 eye colors are no longer available, but I'm hoping I'll get to used to it.

Ahh that explains it. All well, my F!Shep was that different from the custom Shep. Took me five minutes to get her looking like she was supposed to.

Flamezdudes:
Glad they have actually finally acknowleged this, it took them long enough. Hopefully this issue will be fixed soon, ideally at least by Friday when it comes out here in the UK.

They have acknowleged it long before, the escapist just didn't mentioned it.
I saw the News in an local gaming website on monday.
The Problem is that ME 2 just copied the face, without copying the facecode, thus avoiding problems, because the ME 2 character creator is different than the ME 1 character creator.
But these characters have no facecode themselves now.
And since ME 3 works with the facecode to make the characters look more realistic than ME 2 characters, Me 3 has no facecode to work with.
There is a pretty easy workaround discussed in the Mass effect forum.
social.bioware.com/forums/forum/1/topic/323/index/9247811/3#9249327
The you have the facecode.
Just copy it in Me 3 and then you just have to adjust some easy things like the hair type and color, or the eye color.
I tried it with the demo and it worked just fine.
(On PC but i heard it works with Xbox 360 too)

I'm going to go ahead and guess that part of this is due to the fact that the character creator is very different from ME1 & 2. Observe:

Here's my Shepard in ME1:

Here she is in ME2:

... and here she is in ME3:

As you can already tell, she's not the same woman she was in 1 and 2. This is because BioWare did not bring back her hairstyle, hair color, nor eye color (the picture is making her eyes look lighter than they are in-game) in Mass Effect 3.
There's only one shade of brown hair (had to make room for purple I suppose), two shades of blue (red must take up a lot of game space), and her hair style simply no longer exists (because the public was clamoring for five bun styles that all pretty much look the same I guess, so they had to clear out some of the old styles).

So naturally, the game wouldn't be able to import my dear Roslyn simply because parts of her no longer exist.

BoogieManFL:
I discovered this 15 seconds into playing the game the first time.

How, with any stretch of the imagination, could this get through testing? I even used the default male Shepard appearance each time.

Its called a WNF, it happens all the time, it generally means that the Dev team doesn't have the time to do it before launch.

OT: Well, I guess I'll wait a little longer then.

So, they can't get that right?

I seriously hope I don't encounter this problem (ME3 doesn't come out until tomorrow here in Australia).

Eh. My first Shepard always looked kind of ugly to me. This just gave me the opportunity to update his look.

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