BioWare Co-Founder Promises Closure For Mass Effect 3

 Pages 1 2 3 4 5 6 7 8 NEXT
 

BioWare Co-Founder Promises Closure For Mass Effect 3

image

BioWare co-founder Ray Muzyka says it's "incredibly painful" to hear that Mass Effect 3 didn't live up to fans' expectations and suggests that BioWare is taking steps to address the situation.

The rage over the ending of Mass Effect 3 is unlike anything I've ever seen. Dissatisfied gamers by the thousands have howled on internet forums, thrown money at Child's Play [probably the only good thing to come out of all this] and even filed an FTC complaint against BioWare for false advertising. It's absolutely crazy - but it's also vehement enough to attract the attention of some pretty highly-placed folks at BioWare, including none other than Dr. Ray Muzyka, co-founder and now General Manager of EA's BioWare Label.

"As co-founder and GM of BioWare, I'm very proud of the ME3 team; I personally believe Mass Effect 3 is the best work we've yet created," Muzyka wrote in a message to Mass Effect 3 players. "So, it's incredibly painful to receive feedback from our core fans that the game's endings were not up to their expectations. Our first instinct is to defend our work and point to the high ratings offered by critics - but out of respect to our fans, we need to accept the criticism and feedback with humility."

Muzyka said he "believes passionately" that games are an art form and that he supports the "artistic choices" made by the Mass Effect 3 development team. At the same time, he acknowledges that players have a big stake in how the story unfolds, which puts the studio in the tough position of having to validate that commitment while remaining true to the artistic integrity of the game. "The journey you undertake in Mass Effect provokes a range of emotions players would feel when they finished playing through it," Muzyka wrote. "Even so, the passionate reaction of some of our most loyal players to the current endings in Mass Effect 3 is something that genuinely surprised us."

And even though it probably won't make anyone happy, Muzyka hinted that BioWare is taking steps to rectify the situation. "This is an issue we care about deeply, and we will respond to it in a fair and timely way," he wrote. "We're already working hard to do that."

"Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey," he continued. "We're working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we've received. This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue."

"If you are a Mass Effect fan and have input for the team - we respect your opinion and want to hear it. We're committed to address your constructive feedback as best we can," he concluded. "In return, I'd ask that you help us do that by supporting what I truly believe is the best game BioWare has yet crafted. I urge you to do your own research: play the game, finish it and tell us what you think. Tell your friends if you feel it's a good game as a whole. Trust that we are doing our damndest, as always, to address your feedback. As artists, we care about our fans deeply and we appreciate your support."

Muzyka didn't specify what sort of initiatives BioWare is working on but said that we'll hear more about it sometime in April. You can read his message in full at the BioWare Blog.

Permalink

Soo... aside from all the marketing and PR FUD about "artistic integrity" and all the "passionate people" working there, can someone tell me what he said that's actually new aside from "We're still working on DLC, stop bothering us till April ffs" in a nicer form?
He even repeats that "artistic integrity" line about 4-5 times, just to make sure that he isn't actually promising any changes.

I find it more interesting that apparently "over 75 critics" gave them a perfect review score, I mean LOL.

And the last line rings true of "Please continue to buy and play our game!.

Not going to stall the flames of the fans anytime soon.

Stop blowing againt the inferno and get out an actual fire hose.

By that i mean stop stalling for time and put up a definite statement of intention of what youre going to do then do it.

Well, this is most certainly welcome news. Of course, now we'll have to suffer all those tired, irrelevant old men complaining about how this undermines the artistic integrity of the medium, having gone through increasingly elaborate mental gymnastic to explain how the ending was in any way valid, all the while completely missing the point.

I for one, hope this means that a great franchise will get the ending it deserves.

Bioware Cofounder Promises Closure for Mass Effect 3

Just like they promised

I know I will pay for the DLC.
I'm a weak man.

Atleast this guy seems to know how to talk PR bullshite without managing to piss even more people off.

Oh, dear gods, would it kill them to be upfront about their intentions? All I read out of that was "hurr durr artistic integrity, blah blah passionate fans, something something dark side".

He speaks to us as if we can't see through the PR smokescreen.

I really hope they don't change it. I haven't played it yet, but I don't think it's possible to maintain artistic integrity if they go back and rework their work just because a bunch of people don't like it.

sir.rutthed:
I really hope they don't change it. I haven't played it yet, but I don't think it's possible to maintain artistic integrity if they go back and rework their work just because a bunch of people don't like it.

You, and the people pective.at bioware should give this a read, it's long but it's worth it. Might give you some perspective. http://www.themetagames.com/2012/03/why-you-enjoy-art-and-one-problem-with.html

Dear Bioware:

Stop talking in bloody riddles!
and give me an ending that makes sense

Thank you

Putowtin

Personally I think its nice to have some actual acknowledgement from Biowares side and a slight admission of issues with the ending. The thing i'm most dissapointed about is that this announcement fully admits that none of it was planned and that they are genuinely surprised with the fan reaction.

This is horrifying. It means the indoctrination theory is wrong and that the ending is to be taken at face value. Talking about needing more closure and making content to facilitate this seems to imply that DLC will cover what happened around Shepard's trip into the Citadel rather than what happens afterwards. I would rather I was emotionally manipulated into hating the ending only to find out it was all a brilliant ruse.

The fact that Bioware didn't see any of this coming after the slapshod ending cinematics that are painfully unclear about just about any particular detail, abandon well establish lore and even stretch into implying that we should be taking it all as allegory, is a frightening prospect.

Thanks for the acknowledgement but goddamn I wish we didn't need it.

Our first instinct is to defend our work and point to the high ratings offered by critics - but out of respect to our fans, we need to accept the criticism and feedback with humility.

Well, here's the thing. With a much-anticipated triple-A game of significant length that every video game media site pretty much has to have a review out on ASAP lest they get left in the dust by their competitors- how likely is it that every reviewer who posts a review has actually made it to the ending?

Someone should go to everyone at Bioware and sew their lips shut.

For such good script writers they sure can't say 5 words in a row with out pissing somebody off.

"Our first instinct is to defend our work and point to the high ratings offered by critics."
What the fuck guys? What the fuck?

The people who work at Bioware are fucking idiots but I WILL buy their fucking DLC. Because the end they gave us not only ruined the ME 3 it destroyed the first two games as well.

"We're working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we've received. This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue."

I haven't played ME3, (or most of ME2 for that matter) but from what I've gathered from players and fans, this statement seems to completely miss the point. Him saying that addressing the fan feedback and maintaining artistic integrity are mutually exclusive is insulting...the fans WANT artistic integrity. They want what they were promised all along, a true and unique ending to their personal story, and everything in this statement goes against that.

It seems to me that he's basically saying that the "original story" (in other words, the default story) is more important artistically than giving the players unique and absolute closure, when the exact opposite is true. He insinuates that the fans demands don't have artistic merit, but then goes on to say that they're going to continue releasing new ME content after this alleged and commercialized "finale."

The fans want an ENDING that fits their PERSONAL story. Not a generic (or in his words, "original") ending followed by a slew of new content.

Didn't I hear somewhere that negative press is still better than no press?

How many fans are now going to be waiting with baited breath to hear from Bioware in April? Close to every last one of them.

Yes! Closure dammit! That's all I wanted! No gaping plot holes and unanswered questions! Ya don't have to change the ending just fill me in on what the hell happened afterward!

Also make sure to keep Casey Hudson away from the media since I don't think he can come up with anything smart enough to dodge all the misleading claims that have already been thrown at his face like a brick.

Hooray more lip service! I got a place where Muzyka can put those!
He just wants to keep Reaping in the Cash.

Artistic integrity? That's what fans are asking for in the first place.

Creating an ending that adds plot holes, opens up new questions and contradicts previously established lore, all the while completely ignoring the choices made throughout the game and leaving Shepard and the crews fate on a cliffhanger is hardly full of it.

Don't get me wrong, Bioware made the game, they can end it how they choose, but if they seriously believed that the ending they chose would go down well with the majority of fans then I want some of what they were smoking.

sir.rutthed:
I really hope they don't change it. I haven't played it yet, but I don't think it's possible to maintain artistic integrity if they go back and rework their work just because a bunch of people don't like it.

But you haven't played it yet. I think they loose artistic integrity for leaving it. They aren't going to change it though. They are just going to expand on it. Not to hard, considering how wide open they left it.

Andy Chalk:
BioWare Co-Founder Promises Closure For Mass Effect 3

And what more could we ask of them, really?

The ending is out there, and they can't take it back. Nor should they. Nor would it do the least bit to please the complainers. However, they're recognizing what they can do: not change the ending, but clarify it a bit.

The problem with the ending is just how it was delivered. It robbed itself of much of its own weight by failing to deliver a sense of consequence, and by failing to show us "the stakes" while we were moving through it.

I compare it to the ending of the second X-Men movie: Professor X is allegedly in the middle of frying the brains of every human on the planet. This should be causing everything from vehicle crashes to botched surgeries to entire nurseries of newborns in agonizing pain -- I mean, clearly, the stakes are supposed to be extremely high. But we see none of it. We're left to just take the movie's word for it... or we're expected to relate to the more immediate peril of the heroes themselves, which just doesn't work in that movie.

The best move from here is to create content that shows the impact of Shepard's actions and choices. There could also been some "meanwhile" DLC, which allows players to act out what various other characters were doing while Shepard was bringing an end to the conflict, and that might add some gravity to the events surrounding the ending.

I think some free cinematic content would go over quite well, in addition to paid playable content.

Callate:

Our first instinct is to defend our work and point to the high ratings offered by critics - but out of respect to our fans, we need to accept the criticism and feedback with humility.

Well, here's the thing. With a much-anticipated triple-A game of significant length that every video game media site pretty much has to have a review out on ASAP lest they get left in the dust by their competitors- how likely is it that every reviewer who posts a review has actually made it to the ending?

A lot of them did. They just don't let the ending discredit the rest of the game, which is amazing.

I'm utterly ashamed to be a person that was genuinely disappointed by the ending. I don't want to be part of this BioWare "fan" crowd that spits the same annoying venom at them day in and day out. I'm already sick of hearing everyone constantly whine about ME3's ending to the point that I'm actually kind of OK with it. I've put things into perspective.

Bioware doesn't need to change the endings... as they're saying in this article, all I would like to see is some closure, some results of my choices.

Our first instinct is to defend our work and point to the high ratings offered by critics

For some reason that just translates to me as "Well look the game got high ratings, so we don't care what you think".

If we do get some sort of change to the ending, or closure, or whatever. They better give it to us for free. I cannot imagine the shit-storm that would kick off if we had to pay for it as DLC.

I have yet to complete the game so I can say nothing on how bad the endings are. But from what I have heard from friends I can imagine why people are angry.

STARSaIphaTeam:

Callate:

Our first instinct is to defend our work and point to the high ratings offered by critics - but out of respect to our fans, we need to accept the criticism and feedback with humility.

Well, here's the thing. With a much-anticipated triple-A game of significant length that every video game media site pretty much has to have a review out on ASAP lest they get left in the dust by their competitors- how likely is it that every reviewer who posts a review has actually made it to the ending?

A lot of them did. They just don't let the ending discredit the rest of the game, which is amazing.

The rest of the game is indeed alright for the most part. But to me, the end overshadows it all. It makes the entire series pointless and I've uninstalled them and stopped my ongoing fem Shep run of ME2. I just don't see the point. I know it will end in a literal deus ex machina of epic stupidity and a choice of color and assorted plot holes.

The bad writing of the ending has retroactively ruined the series for me. It has gone from a series I quite enjoyed for the most part to close to 100 wasted hours. Much like the ending of Battlestar Galactica makes me not want to watch the series again, despite me owning the entire thing on DVD.

Endings are important. The wrong ending will ruin what came before, to me at least. But even if it didn't I'd still be annoyed by the shoddy writing and delivery. A deus ex machina can work, if you do it right. Whatever fool wrote this, clearly don't know how to do it right.

If this had been a book I'd be just as annoyed, as would I if it was a movie. I don't mind a bleak ending. I do mind one that makes no sense and pulls shit out of it's ass in the last seconds.

Edit: I don't want Bioware to make alterations. I want this ending to stand as a monument alongside Dragon Age 2 of how they can't write any more. I'm done with them now. Let it be, I say.

Holy crap this man knows how to PR like a boss. Even though they love what they made and what their first response based on instinct was, which the admittance of shows that they're actually looking at themselves instead of just shutting us out. Honestly, nobody should be able to insult them for what their first instinctive response was because almost everyone does the same thing with something they're really proud of making and from their position it was probably like presenting a painting of your senior class that all your relatives and friends said was beautiful that you made to signify how you'll miss them, and everyone in the room snickers and calls it shitty). To me the biggest surprise of this statement was that although they believer what they made was great, he's taking legitimate criticism of his work into account constructively, and not being completely arrogant about it and saying we're "playing it wrong" or something like that, he's actually admitting they might have made some mistakes and using the word humility in regards to something they need to have? I hope this is a sign of Bioware getting knocked back to reality from the "everything we make is instant gold bars financially and review-wise," attitude it seems they've been slipping into that was probably the cause of the lower quality of their work that has been happening since they started getting into that phase. Maybe they'll return to the quality of work that they used to produce.

On the other hand, and I know he says they want to have artistic integrity with this. I feel they threw that out somewhere between the freshly dead corpse after DA2 (I still loved DA2, not nearly as much as DA:O and DA:O:A, so if a frash corpse of a Bioware writer is what caused the game to be what it was, the body was already picked apart by crows by the end of 3. Seems like ending of Neon Genesis all over again. Even though this technically makes more sense then the ME3 ending, imagine if this was in the last few pages of The Return of the King (would make more since Magic actually exists here and the "most important character in the universe" has been introduced in the series before this page). Do you think people would accept this ending if it was the artist's vision that Tolkien wrote?

Andy Chalk:
"We're working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we've received.

Hmm, that all anyone really wants.

This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue."

That right there, is what I wanted to hear.

No I only hope the contiuned games arent in the same vein as Halo Wars and C&C Renegade (though it was fun... Renegade, not Halo Wars).

*Edit*

teh_gunslinger:
The rest of the game is indeed alright for the most part. But to me, the end overshadows it all.

Oh, I just thought of a good analogy. Imagin yourself in a resturaunt. You order a expensive, 4 course meal. Theres an appitizer, soup & salad, the main entree, and the dessert. You have eaten at this resturaunt before, so you know their food is worth the money. So you get your meal, piece by piece. after a nice appitizer, ths soup/salad, and a delicious entree, you get the dessert... which is basically crap. The entire meal was great, but the dessert just down right sucked. So what do you do? You complain!

Basically, Mass Effect is a great meal, but the dessert, which we wanted and paid for, was just awful.

Now granted, this is not the best analogy, but it has to be a sight better than some of the anologies being thrown around...

I'd be very impressed if whatever they do to change/clarify/expand upon the ending is done without it being super sloppy.

STARSaIphaTeam:

Callate:

Our first instinct is to defend our work and point to the high ratings offered by critics - but out of respect to our fans, we need to accept the criticism and feedback with humility.

Well, here's the thing. With a much-anticipated triple-A game of significant length that every video game media site pretty much has to have a review out on ASAP lest they get left in the dust by their competitors- how likely is it that every reviewer who posts a review has actually made it to the ending?

A lot of them did. They just don't let the ending discredit the rest of the game, which is amazing.

What is not so amazing is the fact that most of them failed to point out the ending shortcomings.

In any case, I found this declaration much more to the point. They acknowledge there is a problem and that they are working to solve it.

The point about proud, game ratings and artistic integrity is a little bit of PR, but, to be honest, I think they should be proud of their work with the series: liking it or not, it is a fantastic accomplishment. One that deserves to end on a high note.

I must say that I appreciate the statement. At this point, who knows what will come of the comments made, but I think what was said was said well. While, yes, I am disappointed with the ending as it stands, I am overall very satisfied with ME3. If things do change, great. If not, great, but at least the co-founder of the company itself is responding to the complaints. You can't really ask for much more than that especially given how early we still are.

That reads like they won't change the ending and just add on some squad stuff, better than nothing I guess.

I'm going to use this term lightly but is this current event making history?

I know that people have been upset about how bad video games have been before, that will always be there. I've recently discovered that this also happened with Fallout 3 and how Broken Steel was the remedy to that.

I dunno, this just seems bigger than anything else before it but then again, this is the first time I've payed attention to it.

Legion:
Artistic integrity? That's what fans are asking for in the first place.

Creating an ending that adds plot holes, opens up new questions and contradicts previously established lore, all the while completely ignoring the choices made throughout the game and leaving Shepard and the crews fate on a cliffhanger is hardly full of it.

This. The rest of your painting is really good Bioware. But the bottom right hand corner, where you apparently just ran out of time and drew a dick and a dog turd in MS paint? Not so much.

I'd patch in about 2 minutes of text saying all this shit that characters did after the explosion, then told everyone to fuck off. The game isn't perfect, live with it.

Is anybody else beginning to see the words "Artistic Choice" and "The right to suck" as being synonymous?

Leximodicon:
I'd patch in about 2 minutes of text saying all this shit that characters did after the explosion, then told everyone to fuck off. The game isn't perfect, live with it.

You know what, I'd be fine with that. Yeah I might still grumble about the ending, but something, hell -anything- that made me feel like the choices I made in this damned game actually mattered would be better than what we've currently got.

 Pages 1 2 3 4 5 6 7 8 NEXT

Reply to Thread

Log in or Register to Comment
Have an account? Login below:
With Facebook:Login With Facebook
or
Username:  
Password:  
  
Not registered? To sign up for an account with The Escapist:
Register With Facebook
Register With Facebook
or
Register for a free account here