No Patch for 360 Silent Hill HD Collection

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No Patch for 360 Silent Hill HD Collection

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The 360 release of Silent Hill HD Collection will remain forever broken due to "technical issues and resources."

From a technical perspective, Silent Hill HD Collection is, by most accounts, a shambling disaster of a game. Built on unfinished code, what was supposed to be a celebration of Konami's venerable horror franchise actually turned out to be a glitch-riddled mess. Last month, Konami got around to patching the PS3 version, but there was no news of a patch for the 360 release. Now there is: There isn't going to be a patch for the 360 release.

"Plans for an Xbox 360 title update have been cancelled due to technical issues and resources," announced Konami. "Understanding the issues some users are experiencing, Konami issued a title update for Silent Hill HD Collection (PS3), which fixed frame rate issues as well as audio-synching and other reported issues. KONAMI apologizes to any players who are continuing to experience these issues on the Xbox 360 sku. Silent Hill HD Collection is available at retail stores nationwide."

It's unclear if the "resource" problem is tied to the production of the patch, or if it's a reference to the high costs involved with getting a title update onto Xbox Live. Recently, developer Phil Fish blamed Microsoft for his failure to fix a potentially game-breaking bug included in a patch for Fez, claiming that Microsoft wanted a "ton of money" to distribute a second update.

Regardless, if you're desperate to get your Silent Hill on in HD, it seems the mildly less broken PS3 version is the way to go.

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Silent Hill is really the last franchise that needs to be in HD. The gritty, grainy, low res nature of it's graphics only adds to the atmosphere.

Stick with your original PS2 versions guys, there's absolutely no reason to buy this "collection" and there never has been.

EDIT: Also, I'm totally fed up with that "There was a HOLE here. It's gone now" picture being in EVERY Escapist news post about Silent Hill.

Microsoft: "Oh our customers are having a bad time, ok, pay us a ton of money to fix your broken mess of a game for fans who demand a patch"

Sometimes I hate Microsoft...

Proverbial Jon:
EDIT: Also, I'm totally fed up with that "There was a HOLE here. It's gone now" picture being in EVERY Escapist news post about Silent Hill.

That's the irony. The holes in the game are still there.

I think the appropriate translation would be: "f*ck you 360 users, the game is broken, oh and please buy it, we like money."

I feel for the 360 users, Konami is so full of it. And MS for their stupid patching rules.

Think I'll just hold on to my PC copies of the games, thanks...

Did they just advertise their game in the same statement as mentioning massive techanical problems with the game that won't be fixed? O.0

I still don't understand this. I played the PS3 version of Silent Hill 3 and had no problems. Well, no game-breaking problems. A few times the dialogue did not even come close to matching the lips (there was a time when Heather was talking for a full three or four seconds before her lips started moving), running through one part in town with three split heads and two pendulums, the game slowed down, and Vincent's body disappears at the end. But game breaking? I came across nothing like that. It played just fine for me.
Haven't started Silent Hill 2, so is that where all the problems are?

KONAMI apologizes to any players who are continuing to experience these issues on the Xbox 360 sku. Silent Hill HD Collection is available at retail stores nationwide.

WTF? Did they seriously apologize and then say that the game is sold everywhere? It sounds as if that last sentence is something they say after every silent hill discussion. Like Arnold in that one Christmas movie where he's talking to his wife and ends with "And remember, You're my number one customer".

Haven't experienced any problems at all after the latest patch. Whether the HD-remake was necessary or not is debatable - I, for one, am grateful for the new voiceover. It's not fantastic, but it's video game standard, and the biggest problem everybody has always had with the series since day 1 (including myself) was the spectacularly shitty dubbing.

It's actually kinda stunning how people defend it nowadays.

No need to comment on Microsoft's patch-policy.

This looks like a job for class action lawsuit guy.

Seriously though. They release a game that is a bug ridden mess then come out and say that there wont be any fixes for this game. They then have the fuckin balls to advertise the game in the next sentence as bein available everywhere?

Seriously. What. The. Flying. Fuck.

I really do hope someone sues there ass because this is friggin horrendous. You can not purposely sell people a buggy game that for some is literally unplayable and then expect them to just deal with it. That is so very illegal it hurts my brain that they think they'll get away with it.

so ms can charge you all money to play online, and charge developers/publishers out the arse just so they can patch or add any type of content, yea that is all fair and good.....sarcasm.

really, you guys should be pissed ms plays these games like they do not make enough money with console sales and all the charges and addons and crap they sell.

But it's ok, at least they'll get their money back and all. Oh wait, what's that? The people who bought it don't get their money back? Even if the product they bought doesn't work as advertised, and will never be fixed? How interesting, it's almost as if the entire industry is full of horsehit! :O

shintakie10:
This looks like a job for class action lawsuit guy.

Seriously though. They release a game that is a bug ridden mess then come out and say that there wont be any fixes for this game. They then have the fuckin balls to advertise the game in the next sentence as bein available everywhere?

Seriously. What. The. Flying. Fuck.

I really do hope someone sues there ass because this is friggin horrendous. You can not purposely sell people a buggy game that for some is literally unplayable and then expect them to just deal with it. That is so very illegal it hurts my brain that they think they'll get away with it.

It hurts my everything that they probably will.

While I'm not going to get into the whole 'patch-cost' issue since that seems pretty obvious for it's stupidity, I'm going to agree with a few others and say the fact they basically gave every 360-owning buyer a middle finger by saying they basically aren't even going to try patching it for the people who did drop $40 on it and then going on to say that people should still buy it. It's not like we're talking about an indie-developer who would struggle to afford the cost, nor are we talking about a really niche XBLA game. We're talking about a full release of a game not getting fixes for game-breaking problems and the publishes publicly admiting they just don't care enough to work on and publish a patch.

I wonder what kind of abominations Konami execs would encounter if they were dropped into Silent Hill......

Kapol:
While I'm not going to get into the whole 'patch-cost' issue since that seems pretty obvious for it's stupidity, I'm going to agree with a few others and say the fact they basically gave every 360-owning buyer a middle finger by saying they basically aren't even going to try patching it for the people who did drop $40 on it and then going on to say that people should still buy it. It's not like we're talking about an indie-developer who would struggle to afford the cost, nor are we talking about a really niche XBLA game. We're talking about a full release of a game not getting fixes for game-breaking problems and the publishes publicly admiting they just don't care enough to work on and publish a patch.

The main problem is konami is japanese company and Xbox consumers are not their top priority with low sales of hardware/software in their country. I'm not at all surprised by the lack for Xbox support from konami to fix a broken game.

Cecilthedarkknight_234:

The main problem is konami is japanese company and Xbox consumers are not their top priority with low sales of hardware/software in their country. I'm not at all surprised by the lack for Xbox support from konami to fix a broken game.

While I understand where you're coming from, that's no excuse. They get the money from the game no matter what country it's sold in, and they were alright with releasing a broken game in the first place. Xbox support might not be their top priority, but it should be A priority. Instead they're just ignoring the problem entirely.

Fine, don't patch the 360's HD Collection, BUT AT LEAST patch Downpour! Dear god that game has more pop in than--- never mind, that would be inappropriate.

Kapol:

Cecilthedarkknight_234:

The main problem is konami is japanese company and Xbox consumers are not their top priority with low sales of hardware/software in their country. I'm not at all surprised by the lack for Xbox support from konami to fix a broken game.

While I understand where you're coming from, that's no excuse. They get the money from the game no matter what country it's sold in, and they were alright with releasing a broken game in the first place. Xbox support might not be their top priority, but it should be A priority. Instead they're just ignoring the problem entirely.

Now here comes the fun/speculation. Say that it's true that konami has to pay a huge fee to fix the source problem by re-submitting it Microsoft, then they don't see it as a decent finical move to make on their end. The second possibility could be that the code needed to patch the xbox version is much harder to do due the difference in hard-ware/software, Silent hill 2-3 where originally ps2 games so getting that code to work on ps3 is much easier to do, so doing a xbox 360 version would require a different programming code. This is just all speculation after all since we will never learn the truth of WHY, but yes this does suck and I feel sorry for xbros.

If I pay full price for a video game, I expect a fully functioning game. I did not pay full price for a partially functional game. I did not pay for a game that works part of the time.

Seriously, when a game that is 10 years old looks, sounds, and plays better than the "HD" port on current gen systems, the people in charge are screwing up, but its their customers they're screwing over.

MS need to seriously loosen up their 'terms' when it comes to getting stuff onto their servers for download.

I don't remember specifics, so by all means take this as 'pulled outta my ass' but I'm sure I remember something like 400 specific things that need to be met before content is acceptable.

It's no wonder it costs to produce and then for MS to check it.

However, after that, seriously, how much is it costing MS to store some shit on a server, considering we're all already PAYING them for the Xbox Live service?

Patches for paid for games oughta be delivered free anyway, but you can't even supply them when we're paying you per month for 'gold'? (A hilarious term for the service, I know).

I'd say Konami entered a contract with their customers to ensure that a fully working game was delivered, and MS entered the same contract by allowing it onto the 360.

Konami need to make the patch and MS need to host it.

If you didn't make enough cash to support the patch, you should have made it a better game, or done some research into whether it would turn a profit.

As for Fez, it's an indie game, how big is this patch? 10mb? FFS MS, let it pass, you supposed champions of indie. Steam manages to automatically update games bought thru its service without claiming poverty, after all.

I think Konami and M$ are handling this one on the sligh. Since Nintendo patented 'video game insanity' back in 2001-2002 with Eternal Darkness, they can't say it's adding to the game to Fourth Wall mess with you. Instead, they're calling it 'unpatchable bugs and glitches'.

[sarcasm]
Smooth, Konami, real smooth.
[/sarcasm]

how about they fix the pc version. i coulndt finish it because it had tones of bugs and glitches. i coulndt even save my progress. quicksaves dint work at all. certainly the worst pc port i have ever encountered.

Proverbial Jon:
Silent Hill is really the last franchise that needs to be in HD. The gritty, grainy, low res nature of it's graphics only adds to the atmosphere.

Stick with your original PS2 versions guys, there's absolutely no reason to buy this "collection" and there never has been.

EDIT: Also, I'm totally fed up with that "There was a HOLE here. It's gone now" picture being in EVERY Escapist news post about Silent Hill.

what about the xbox port of silent hill 2? Is that any good?

ForgottenPr0digy:

Proverbial Jon:
Silent Hill is really the last franchise that needs to be in HD. The gritty, grainy, low res nature of it's graphics only adds to the atmosphere.

Stick with your original PS2 versions guys, there's absolutely no reason to buy this "collection" and there never has been.

EDIT: Also, I'm totally fed up with that "There was a HOLE here. It's gone now" picture being in EVERY Escapist news post about Silent Hill.

what about the xbox port of silent hill 2? Is that any good?

Actually yes that's what you should get however I don't know if it works on the 360
http://www.amazon.com/Silent-Hill-2-Restless-Dreams-Xbox/dp/B00005RKO7/ref=sr_1_1?ie=UTF8&qid=1344487928&sr=8-1&keywords=silent+hill+2+xbox

After checking it does, sadly three is ps2 only

So regardless if Microsoft charge money to add updates to their system, Konami released a horribly broken game to retail. That they can't be bothered fixing that mistake and playing the 'victim' card to validate their neglect, only pushes me several steps away from consuming their products in future. But perhaps their recent history at E3 reveals a company in disarray. Yet, what damage would the release of faulty product do to help that?

Microsoft supposedly charging to host updates is reasonable, and should also be an incentive for developers to check their products more stringently. Bugs and glitches which affect users so universally that major fixes are needed, are NOT bugs and glitches which 'slip by'. They are a bean counter calculating the cost of releasing a month later and losing potential sales, or releasing on time, thus trapping consumers while they must wait for vital updates.

SenseOfTumour:
As for Fez, it's an indie game, how big is this patch? 10mb? FFS MS, let it pass, you supposed champions of indie. Steam manages to automatically update games bought thru its service without claiming poverty, after all.

I'd like to know more about that 'controversy' though. It seems that nowadays, indie devs s**t stirring 'the machinations of the Man' is part and parcel in blog journalism and indie development. We get it, you guys are bucking trends, going places the big guys cannot dare to go. But you also complain an awful lot and occasionally sound like upset forum people.

That's just my 2 cents based on what I have seen. It's a broad generalisation, but I think that including Fez's complaints in this article is a false equivalency. Konami's complaints are a non-controversy. They knowingly released a broken product to retail. They were prepared to entrap consumers so that they must wait for repair, and now Konami cry foul on the costs of that repair. Fez's issue doesn't fit in this context.

Hm, I suppose I was really lucky with my recent playthrough of SH2 'cause I didn't have any major issues. I have yet to play SH3 though, so fingers crossed I didn't just jinx myself.
*knocks on wood*

Still, not very impressed that they're simply... not going to release a patch for a game that needs one. This certainly isn't the first time in the past several months I've heard of this shit happening either.

Cecilthedarkknight_234:

ForgottenPr0digy:

Proverbial Jon:
Silent Hill is really the last franchise that needs to be in HD. The gritty, grainy, low res nature of it's graphics only adds to the atmosphere.

Stick with your original PS2 versions guys, there's absolutely no reason to buy this "collection" and there never has been.

EDIT: Also, I'm totally fed up with that "There was a HOLE here. It's gone now" picture being in EVERY Escapist news post about Silent Hill.

what about the xbox port of silent hill 2? Is that any good?

Actually yes that's what you should get however I don't know if it works on the 360
http://www.amazon.com/Silent-Hill-2-Restless-Dreams-Xbox/dp/B00005RKO7/ref=sr_1_1?ie=UTF8&qid=1344487928&sr=8-1&keywords=silent+hill+2+xbox

After checking it does, sadly three is ps2 only

I don't any silent hill games I was just asking if the xbox port of silent hill 2 any good? Because some folks might wanna buy that instead because the ps2 version cost too much to buy

Microsoft demands payment from publishers/developers in order to distribute patches?
Why is the X-box 360 so popular? It's like a machine that eats money.

Regardless of Microsoft's part in this (that can be debated for days), this is still a bullshit stance for a company to make. You can't fix one version of the game, then tell people who bought the other version that they are screwed. I would be a bit more understanding if they felt a need to not patch the game on any system. I'd still be irritated, but I'd accept it.

But this is just showing favoritism towards one system over the other, and strikes me as being rather unprofessional. It's not the fact that they aren't patching the 360 version in and of itself. It's the fact that they are refusing to patch the 360 version, after having already patched the PS3 version.

You think exclusive content is bad? How about exclusive patches?

TizzytheTormentor:
Microsoft: "Oh our customers are having a bad time, ok, pay us a ton of money to fix your broken mess of a game for fans who demand a patch"

Sometimes I hate Microsoft...

Isn't that the same as what Sony did with Bayonetta?

Well congratulations. You have now guaranteed I will never buy it. I have always wanted to play Silent Hill 2 but was waiting for the 360 version to get a fix, and irritatingly you cannot buy it for the PC.

Well shit. I at least thought they'd try, but apparently not. Fuck it, I'll just stick to the originals. Even when the HD pack ran well I never liked the look of it. Oh, and they never did include THE FIRST FUCKING GAME!

Damn these people are stupid.

UberNoodle:

SenseOfTumour:
As for Fez, it's an indie game, how big is this patch? 10mb? FFS MS, let it pass, you supposed champions of indie. Steam manages to automatically update games bought thru its service without claiming poverty, after all.

I'd like to know more about that 'controversy' though. It seems that nowadays, indie devs s**t stirring 'the machinations of the Man' is part and parcel in blog journalism and indie development. We get it, you guys are bucking trends, going places the big guys cannot dare to go. But you also complain an awful lot and occasionally sound like upset forum people.

The controversy surrounding the Fez patch is that the developer (says they) cant afford to have Microsoft certify another patch for release, and certification is required for release. The patch was to address an issue that causes save files to go corrupt late in the game under certain circumstances. (I think)

Now talking about the Silent Hill HD collection, Fez is just an inde game, the HD collection is a full retail release no matter how old the games are. The cost scales as such and it seems that Konami has decided that its more trouble than its worth.

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