American McGee Wants Upset SimCity Gamers to "Relax"

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Frostbite3789:

PunkRex:
Guy would have a good point... if it was the first time. EA does this constantly, if it was a one off I doubt people would be as mad.

Show me another EA game with always online that went this badly. Battlefield 3 worked fine for me at midnight on release, as it did for most people.

I was refering to shitty buisness practices, not online mishaps. My brother actually wants me to play BF3, is it expensive, the subscription I mean?

Gethsemani:

Gorrath:
I find his whole spiel to be quite humorous. Gamers didn't turn this into WWIII, the publishers did when they decided that protecting against piracy was more important than the user experience of their paying customers. Why is it so hard for publishers and developers to understand that if you're going to cram DRM into your games, and that DRM causes your game to be unplayable, the people who paid you have good reason to be pissed.

And the reason we have Draconian DRM schemes protecting games these days in the first place is because "gamers" like to not pay for their games, like at all. Just look at Crysis, which was torrented more times from Pirate Bay then it sold actual copies. I am not going to defend EA or always-online DRM, but we should at least be clear with the fact that this kind of respectlessness fully extends both ways. Whoever started it is kind of irrelevant, what matters is that as long as a majority of PC gamers aren't willing to pay for their games and are ready to obtain them illegally instead, we'll be seeing draconian DRM solutions, simply because the developers and producers want to get paid for the product they made.

But the pirates are not being hurt, paying customers are. You cant refer to the general group "gamers" in this instance, as those who DO pay are not at all responsible for those who do not. Penalizing your paying customers for the actions of thieves is bad business practice. Collective punishment is hardly legitimate
And why does it not hurt pirates? Because it does not matter how long it takes, even MMOs get cracked and emulated. Pirates were not going to buy the game anyway and will wait for the cracked version. In fact, based on how many issues the game has had, pirates will get a far superior experience when they finally get their version. It will also be offline and have local saves.

Well just f*** that guy.

But no honestly, they may not have WANTED it to go so badly at launch, but they certainly KNEW it would. They made a calculated risk by including always-online DRM. And where everbody getting along means more of that s***, no, start a riot instead. And to address the stupid analogy, while assault is an offence, I don't think it's unreasonable asking for a refund on a meal you can't eat.

And to address piracy, I know people who are generally legitimate customers and would have bought the game had it not been shackled with this bullshit. What they're going to do about it I'll leave up to your imagination, but suffice to say it's a nice bit of irony.

PunkRex:

Frostbite3789:

PunkRex:
Guy would have a good point... if it was the first time. EA does this constantly, if it was a one off I doubt people would be as mad.

Show me another EA game with always online that went this badly. Battlefield 3 worked fine for me at midnight on release, as it did for most people.

I was refering to shitty buisness practices, not online mishaps. My brother actually wants me to play BF3, is it expensive, the subscription I mean?

BF3 doesn't have a sub? The expansion packs are a bit pricey, I only have the base game and B2K, because I pre-ordered, but I really like it.

gibboss28:

Just to point this out. Your first link is made invalid by the second.

Only if we assume BitTorrent is the only source people use to pirate games, and I don't think I need to find sources to tell you that it isn't. Since link 1 refers to all the pirated copies of the Witcher 2 that CD Project Red knows about and link 2 refers to the statistics from BitTorrent alone, they are not contradictory.

He didn't think this one through. I saw the title and was looking forward to all the happy reply's.

Seriously though, can he even comprehend how annoying DRM is? Is he so blind that he can't see that it is chucked into so many games and it really does screws the experience? Can he not understand that all these businesses needs to do is create a vision that caters to both preferences and not make it such a hassle just to get into the game?

Everyone's so fucking sick of the bullshit and McGee's message is absolutely pointless.

F__k you McGee. The gaming industry gets away with an unprecedented level of customer abuse. The more we "all just get along" the more DRM, DLC, microtransactions, rushed sequels and customer contempt we have to endure. We've ALL seen what happens when we "all just get along". Of course that suits you just fine don't it McGee? You're just another part of the problem.

Poll us to see if we WISH for a gaming industry crash to purge the accumulated filth of the old guard. Dare you.

Did they intend for the games to not work? Obviously not. Does that excuse them from the blatant lack of stress testing in a critical aspect that would make a $60 product unusable? Hell no. If publishers are going to insist on always-online connection being required for a game to function, they had better well stress test the hell out the product and should hear angry criticism when they fail to do so. Those who preordered the game (unwisely) gave their trust and were the ones harmed as a result. If publishers don't have the decency to sell products that work they don't deserve that trust and instead deserve this criticism so that they don't do it again.

I'm not sure any one person is in any kind of position to tell consumers how to respond when companies force something on players that is unnecessary and yet ruins the game at release.

Whether or not Blizzard or EA 'wanted' the launch to blow up is besides the point. They forced always online on the consumers who preordered or purchased the game at full launch price. Essentially, the best customers the game industry can possibly have. The ones that don't have the patience to wait, the ones passionate about the IP, and the ones with expendible cash. Screwing them over is biting the hand that feeds you moreso than any other customer demographic.

You pay top dollar for a brand new copy of the game instead of waiting a week for a slightly reduced preowned (for a week) copy to hit the shelves. If you're sold something that does not work at the premium price you should be mad and certainly don't need to hear others telling you that it's not their fault. It is. They made a calculated error.

While we're throwing around shitty analogies about beverages, defending EA for failing to deliver paying customers a product that works is like drinking the Kool-aid and then insisting that everyone else should join you in a round of Kool-aid because it'll help you 'relax'.

Hmm, that wasn't very subtle.

baarserik:
Well, yeah, if your waiter brings you a frozen margerita its one thing, but if he decides to take a dump on your plate and tries to convince you its steak, then i think you have the right to be upset.

Thank you for nearly spilling my tea all over my laptop, oh man the image in my mind...

On Topic: Nice try Mr McGee, but i think you are understating the problem a great deal.

As far as I'm concerned, now is the perfect time to press on with our complaints about always-on DRM, the necessity of online services and whatever technical complaints we have. If we're lucky, it'll stop the developers from making the same mistakes again.

Also, this entire debacle has only served to make me want to play more SimCity 2000. Now, that was a satisfactory game.

If we're going to make a restaurant analogy of this.... good old games, they were happy to sell you the recipe. You could take it home, cook for your friends, some might even copy it, but most decent people would go out and buy the recipe themselves.

But then the cooks started feeling that they were losing money from copying recipes, so they switched selling cooking kits and refusing to disclose the ingredients. Some people reversed-engineering the recipe and would share it amongst themselves, saying this was madness. Others, well, it didn't matter so much, as long as it cooked right- it was a bit frustrating that their friends had to bring their own kits to parties, but not the end of the world.

But this wasn't good enough, they were still losing potential money. So, now, it's escalated to the point that you can't take anything home any more. You have to go to the restaurant, and the cook won't serve you a whole meal, just morsels, one at a time, as you eat them. Only, the restaurant is really popular, they're turning some people away, but there's already too many people and the kitchen can't keep up. The chef insists that everyone must have a restaurant experience and it's the only way the meal can work, but people are sitting there with empty plates, faces are pressed against the window, there's a huge amount of justified frustration, and the real kicker is- everyone's paid for their meal already. You can't blame them, a lot of them like the food, when they get it.

Gabe Newell gets it totally right when he says it's a service problem. It isn't that the core product necessarily sucks, it's that the service is truly horrendous. That's why people are still paying, but making a huge fuss.

Relax... Really? That's what they want us to do?

Well considering that they want to use smoke and mirrors as well as simply obtain more currency it makes sense.

However they release a broken product.
It doesn't work.
Then they make claims about what it simulates...
so all the sims have their every day lives
yes they all live in every house and work everywhere... Yeah I didn't know in modern cities everything was shared...

Anyway from what I established they lied about features and then sold it based upon those.

I just hope they get taken to court over it. In at least one of the countries it was distributed to.

Anyway I personally have just re-installed Simcity 4 in celebration of EA's stupidity.

But I suppose that's not the point
The point is it's no use defending a faulty game. It's like defending Mass Effect 3's ending.
The community is still going to hate you for it.

Okay if Blizzard and EA didn't want this to happen then they shouldn't have used the always online DRM simple as that.

Kmadden2004:

American McGee:
"Do gamers or the media think EA or Blizzard wanted things to go so badly at launch?"

I don't know, do you think EA and Blizzard thought we'd appreciate paying $60 for the privilege of staring at an error message for two weeks?

Diablo 3 made you stare at a Message for 2 weeks? Huh. Somehow I doubt that considering the issue lasted a total of 24 hours for most, maybe 48 for a few.

EA however...

Zombie_Moogle:

Timothy Chang:
American McGee Wants Upset SimCity Gamers to "Relax"

image

McGee thinks we should all just get along when it comes to launch failures and always-online DRM.

Do they think all the screaming and gnashing of teeth actually helped resolve those issues more quickly?

Yes, because that's what these companies respond to: well-deserved public relations fallout

"Just because you've given a restaurant your business doesn't entitle you to throwing molten cheese fries in your waiter's face if your margarita comes out frozen instead of on the rocks," McGee continued. "People need to relax a little and stop turning everything into World War III - Gamers vs. The Man. There are no winners in that scenario."

If that margarita cost $60 up front, never arrives, & the waiter tells you that you'll be banned from the restaurant if you ask for your money back? Hmmm, lemme think...

I was going to post a comment along these lines, but you saved me the work. :P

Sure, they didn't intend for it to happen, but it did. EA are an old enough company to be able to predict this kind of response. ESPECIALLY after the launches of games like GW2 and D3 had the exact same issues.

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