Survey Says: UK "Underwhelmed" by Xbox One

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Survey Says: UK "Underwhelmed" by Xbox One

Xbox One

1,112 UK gamers chimed in on the Xbox One reveal to give us their two pence.

Every time a new console is announced, it summons a peculiar blend of anxiety and simmering rage from the gaming public. A recent poll by Voucher Codes Pro asked UK gamers what they thought of Microsoft's big reveal of the Xbox One, so we can precisely quantify that cocktail of emotions. The results are mixed, with a distinct undertone of disappointment from the responses. According to the UK, the full living room experience isn't what customers are looking for - they just want to play games.

Of those who responded negatively, the common thread seemed to be a dislike for the multimedia approach. 47% stated that a "game console should stick to gaming," reinforced by 39% who said they "didn't care about its television capabilities." The press conference that revealed the Xbox One received some direct criticism, with 42% of participants wishing that they knew more about the console's line-up of launch titles. Other complaints ranged from disinterest in Skype to the somewhat petty argument that the console's aesthetics weren't "exciting" enough.

Each person surveyed was asked to select one or more words from a list that best described their feelings about the Xbox One. The top answer was "Excited" (59%), followed by "Underwhelmed" (52%), "Enthusiastic" (44%), "Indifferent" (39%), and "Disappointed" (27%). Those who answered positively had little else to say: 37% said they were just excited for a new game console, and 19% admitted that they would have been excited regardless of what features the new Xbox actually had. The most common cause of excitement was the Xbox's cloud capabilities, with 31% eager to free up space on their hard drives.

The survey ended with the big question: "Which console release are you looking forward to the most; the Xbox One or the PlayStation 4?" The numbers seem to indicate that Sony is in the lead at the moment, with 61% of the opinion.

Voucher Codes Pro's George Charles commented on the results of the survey, questioning whether Microsoft's marketing is at odds with its primary consumer base. "Microsoft's President of Interactive Entertainment told the conference that it's not just a games console but the 'ultimate all-in-one home entertainment system.' That's all very well and good, but is that really what consumers want? According to our poll, it would suggest not."

None of this means that the PlayStation 4 will necessarily sell better on actual store shelves, or that nobody out there is pumped about Skyping their friends through their game system. It does, however, call Microsoft's high-level design decisions into question. Is the Xbox One overproviding for a market that only wants to play games?

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I think that Amazon UK shows just how disappointed the Uk is by the Xbone.

http://playeressence.com/amazon-uk-wii-u-sales-rank-jumps-by-875-following-microsofts-xbox-one-reveal/?fb_source=pubv1

The Xbone reveal focused mostly on the US with the services, so no wonder pretty much everyone else is disappointed. No games and no services for the other.

I think those results show MORE positivity towards the Xbone than I expected.

Oh yeah, alot of the Xbone features don't work well outside the US do they? Honestly I have no idea what features work in the other 6 continents.

Wouldn't need the bloody cloud if they weren't making us install the games.

Each person surveyed was asked to select one or more words from a list that best described their feelings about the Xbox One. The top answer was "Excited" (59%), followed by "Underwhelmed" (52%), "Enthusiastic" (44%), "Indifferent" (39%), and "Disappointed" (27%).

That's more then a hundred percent. And more Excited then there should be.

Hardly surprising, given the US-centric focus of the 'entertainment' content. :|

DVS BSTrD:
Wouldn't need the bloody cloud if they weren't making us install the games.

Each person surveyed was asked to select one or more words from a list that best described their feelings about the Xbox One. The top answer was "Excited" (59%), followed by "Underwhelmed" (52%), "Enthusiastic" (44%), "Indifferent" (39%), and "Disappointed" (27%).

That's more then a hundred percent. And more Excited then there should be.

Maybe multiple tick boxes, like the squares in online polls.
But yeah I'm surprised to see "excited" so high. Hopefully this makes MS listen a little bit, backpedal a bit more on some of their dumber decisions.

According to pretty much all of my friends, including loyal 360 owners, Microsoft have done a better job at selling PS4s and WiiUs than Nintendo and Sony did. I already jumped the XBox ship this generation and didn't regret it. It looks like my friends will be joining me on the PC/PS4 next generation.

Good job, Microsoft.

The only people I see excited about the Xbone are non-gamers.

I understand why Europeans are upset about the Xbone's lack of services in your continent, however, the thing is an American product and the majority of the buyers are American so who do you think it's going to favor? Mind you, I hope the thing bombs but we'll have to wait til launch to see. I've always favored Sony over Microsoft anyways.

I can also understand how people in the UK would be less excited about the Kinect. Aren't average living spaces smaller in UK and Europe?

What baffles me is that the PS4 was equally underwhelming. I guess a lot of people have already forgotten about the PS4 reveal and therefore it's looking more appealing simply because people forgot it.

So... Steambox? Yeah Steambox.

Cognimancer:
...and 19% admitted that they would have been excited regardless of what features the new Xbox actually had.

Microsoft: "The XBox One will require that players apply live electrodes to their genitalia while playing."
19%: "Yay!"

The US version of the Xbone is pretty underwhelming; I can understand why a market that gets even less out of it wouldn't exactly be jumping out of their seats in joy.

Just a little tip for Microsoft: Stop trying to out-"home theater" Sony. They're far better at it than you and they still can't get it right with the Playstation; you're only destined to fail.

Nimzabaat:
I can also understand how people in the UK would be less excited about the Kinect. Aren't average living spaces smaller in UK and Europe?

What baffles me is that the PS4 was equally underwhelming. I guess a lot of people have already forgotten about the PS4 reveal and therefore it's looking more appealing simply because people forgot it.

So... Steambox? Yeah Steambox.

The PS4 reveal wasn't earth shattering, but at least they focused on games. They didn't show a box but they gave us the tech specs and showed people playing games not just trailers for 3 games, two of which will be multiplatform.

The only thing that surprises me here is the amount of positive responses they got.

I understand some people want their "entertainment system" but I'm willing to bet that most gamers want a stellar gaming system, rather than a jack-of-all.

Assuming the PS4's "social" crap is non intrusive I'm definitely jumping back on Sony's ship. If it's intrusive, then it's PC all the way baby.

Nimzabaat:
Aren't average living spaces smaller in UK and Europe?

They certainly are in London and other major cities in the UK. Can't speak for the rest of Europe though.

There's an error in your title, it should probably say

"World underwhelmed" by the X-Bone.

The UK aren't the only ones.

It doesn't matter where you're from, if you primarily want to play video games on a video game console, you're gonna be dissapointed with Xbox None.

Still not impressed. XBox still isn't targeting me and my interests and never has been, so I am indifferent.
Or, as the neutrals put it: http://youtu.be/CxK_nA2iVXw

The UK, and Europe in general, has always been more on Sony's side anyway. Nothing to see here.

Well what were Microsoft expecting? Do they think the rest of the world watches American Football? (got a secret for you Microsoft, American Football isn't football to the rest of the world), and any other tv functions are useless to anyone outside of the US as there not going to work on release.

Good job Microsoft, Good Job.

Cognimancer:
The most common cause of excitement was the Xbox's cloud capabilities, with 31% eager to free up space on their hard drives.

Yeah, they'll save 5 MB on save games while filling the rest of their hard drive with 20+ GB game installs. Did these people even watch the conference, or do they think the cloud is some magical streaming service?

Are you SURE it's just the UK? REALLY sure? Please, someone get Australia on the line. I really want to know what they think. Hell, get the entire continents on the phone, see what they say. Wait, nope, not big enough, scratch all that. Someone call Mars and ask if they like any of this putrid crap that Microsoft is spewing.

Cognimancer:
It does, however, call Microsoft's high-level design decisions into question. Is the Xbox One overproviding for a market that only wants to play games?

Isn't this generally true of Microsoft for at least the last several years? Or, at least, they seem to be heading in a direction that no consumers are asking them to head and that they seem hesitant to speak openly about. Windows is shifting away from a PC operating system, Xbox is shifting away from gaming, and, unless they've got themselves heavily invested in hardware manufacturing or sales or something, I can't even guess at where they're realistically trying to go with all of these changes.

year and years ago i remember reading a comment from microsoft saying their long term goal was to be the centre of the smart home concept and i honestly think this is their first attempt to really push into that in a huge way. strip off the thin veneer of "game"console and you can see them pushing it more to be an entertainment console for a household rather than catering to people who only want games.

a random ponder would they of been better off with making a lite version thats specifically targeted towards gaming without all the extras and a deluxe version which is the current xbone?

UK,The world, and I'm sure any nearby extra terrestrials who were listing.

I don't see any rational reason to NOT be underwhelmed with the Xbone. Besides a hardware increase, it seems like at least 2 steps behind the 360 in terms of actual gaming. And that curbing used games thing is practically a sin.

Only people I know who are excited for the Xbone are people who don't actually play video games all that much, or some very oddly console-loyal friends that I have.

DVS BSTrD:
Wouldn't need the bloody cloud if they weren't making us install the games.

Each person surveyed was asked to select one or more words from a list that best described their feelings about the Xbox One. The top answer was "Excited" (59%), followed by "Underwhelmed" (52%), "Enthusiastic" (44%), "Indifferent" (39%), and "Disappointed" (27%).

That's more then a hundred percent. And more Excited then there should be.

Why do you say that? I'm excited. I'm excited to see how much it makes people switch to PC/PS4/Wii-U!

read the title and all I could think of was the family guy Y2K episode with the drifter shouting "Show me potato salad!"

Though Im not exactly surprised, i dont think its fair to say they're underwhelmed when the top answer is excited. Though seeing that 19% maybe microsoft should bury in the fine print the right to come in and take your identity and all worldly goods if you buy the system. I mean hey, even if they but a flashing blue light that never shuts off what the hell, right 19% percent?

DVS BSTrD:
Wouldn't need the bloody cloud if they weren't making us install the games.

Each person surveyed was asked to select one or more words from a list that best described their feelings about the Xbox One. The top answer was "Excited" (59%), followed by "Underwhelmed" (52%), "Enthusiastic" (44%), "Indifferent" (39%), and "Disappointed" (27%).

That's more then a hundred percent. And more Excited then there should be.

It does say you could choose more than one word.

Cognimancer:
Survey Says: UK "Underwhelmed" by Xbox One

Each person surveyed was asked to select one or more words from a list that best described their feelings about the Xbox One. The top answer was "Excited" (59%), followed by "Underwhelmed" (52%), "Enthusiastic" (44%), "Indifferent" (39%), and "Disappointed" (27%).

Though excited is kinda high, I think this is really interesting when you consider the overlap between the groups. Meaning that a least some of the people who picked 'excited' were also underwhelmed and disappointed by the reveal. Which means that some people are actively excited about something they don't like coming out. So either people are excited by the piece of crap and still plan to buy it even though they don't like it. Or they are excited about it coming out because they can't wait to see it crash and burn horribly. I'd much rather believe the latter.

Lex Darko:

Nimzabaat:
I can also understand how people in the UK would be less excited about the Kinect. Aren't average living spaces smaller in UK and Europe?

What baffles me is that the PS4 was equally underwhelming. I guess a lot of people have already forgotten about the PS4 reveal and therefore it's looking more appealing simply because people forgot it.

So... Steambox? Yeah Steambox.

The PS4 reveal wasn't earth shattering, but at least they focused on games. They didn't show a box but they gave us the tech specs and showed people playing games not just trailers for 3 games, two of which will be multiplatform.

So PS4 shows games but no box and people are pissed. Xbone shows box and no games and people are pissed. If only there was a third company that could have learned from that... that hadn't already released a console that nobody cares about :)

Nimzabaat:

So PS4 shows games but no box and people are pissed. Xbone shows box and no games and people are pissed. If only there was a third company that could have learned from that... that hadn't already released a console that nobody cares about :)

Thats the part that confused me. Why did people get pissed about not seeing the box, even though we got the tech specs for it? Honestly it is like complaining that a brewery didn't show their beer cans even though they talked about the beer.

This news should not come as a shock to anyone other than possibly Microsoft, who's boneheaded idea it was to market the Xbox One as an "all in one" machine to start with. Did they not conduct market research or have focus groups before they created the new console or was it all a bunch of execs high fiving and back slapping over their own misguided ideas?

I mean it's entirely possible that Microsoft are infact right and this is the future of entertainment, but right now they're not convincing anyone.

Kennetic:
I understand why Europeans are upset about the Xbone's lack of services in your continent, however, the thing is an American product and the majority of the buyers are American so who do you think it's going to favor? Mind you, I hope the thing bombs but we'll have to wait til launch to see. I've always favored Sony over Microsoft anyways.

The thing with that mentality is that it's perfectly ok, so long as you're willing to accept that you're not going to get sales outside of America. And the fact is that most of the world's population does not live in the United States, so you're kinda limiting your target audience. Like you, I'm hoping for the Xbone to crash and burn, it's just interesting to see Microsoft doing all they can to help achieve that objective...

Programmed_For_Damage:
This news should not come as a shock to anyone other than possibly Microsoft, who's boneheaded idea it was to market the Xbox One as an "all in one" machine to start with. Did they not conduct market research or have focus groups before they created the new console or was it all a bunch of execs high fiving and back slapping over their own misguided ideas?

I mean it's entirely possible that Microsoft are infact right and this is the future of entertainment, but right now they're not convincing anyone.

I think it's entirely likely they did conduct market research and used focus groups, but are simply dim enough to take what they learned at face value rather than analyse it and apply lessons learned over the last 50 years...
I think it was Film Critic Hulk who summed it up best:
Ask people what coffee they want and they all tell you "a strong, dark roast".
Actually look at what they buy and you see "mellow, weak and most likely decaf".

Negatempest:
Oh yeah, alot of the Xbone features don't work well outside the US do they? Honestly I have no idea what features work in the other 6 continents.

It's going to be a real nightmare negotiating relationships with cable TV and satellite providers across two hundred different countries, not to mention that a lot of services they want to provide for the US, like say the NFL brand link, are probably going to be completely blocked in other countries by copyright.

There's plenty of Xbox 360 functions that we don't even get now because they don't operate outside America.

ArchBlade:
or some very oddly console-loyal friends that I have.

Loyal to Microsoft? wtf? That's like being loyal to the IRS, or a local street gang that occasionally breaks into your house to show you ads.

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