Final Fantasy XIV Digital Sales Halt, Servers Melting Under Strain

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Final Fantasy XIV Digital Sales Halt, Servers Melting Under Strain

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Have you been waiting an unreasonably long time to play? Square Enix has a solution.

"Due to the overwhelmingly positive response to Final Fantasy XIV: A Realm Reborn," says Square Enix, "we are currently experiencing extremely long wait times for users to be able to log in and play." But there's a solution to problems like that, and in this case the solution is to stop selling it digitally. This temporary measure, Square hopes, will ease the strain on its poor beleaguered servers. More server capacity will be added later, to deal with the hordes of players eager to return to their favourite series.

This is the title that Square hopes will revitalise interest in the franchise, after the colossal disaster that was Final Fantasy XIV. Square accepts that it took Final Fantasy for granted. "We thought, 'Whatever game we make, players will play it,'" game director Naoki Yoshida admitted. "I think that was a very big mistake we made." It would seem fans are prepared to forgive Square Enix and return to the fold.

No word yet on exactly how long this process will take, but if the worst problem this title has is that it's too popular, Square Enix must be feeling pretty good about itself right now.

Source: Facebook

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I just spent the better part of an hour trying to login. If any of the admins were watching the servers during Early Access, they would've known that they needed more server strength overall.

Now, I've not played the original FF14 and only checked out FF11 for a little bit, but I can tell you, with absolute certainty, that FF14: ARR is most definitely a Final Fantasy game. It plays and feels like a Final Fantasy game; even the battle musics, sound effects, animations and enemies are all of that well-known Final Fantasy feeling. I play the PS3 version and I can tell you that if there weren't any other players on the game, it'd still feel like a regular RPG.

Square Enix made a wonderfully awesome game...they just need to get their servers in gear and make it a better gaming experience there. Login servers, lobby servers and duty (instance, in FF14: ARR speak) servers were all at max capacity before the official launch. People getting in after launch are just stressing it further. You know, first impressions and all that jazz...

EDIT: I can't believe anyone here hasn't seen this yet, but here it goes...

If Square Enix's server really DID melt under strain, then I guess you could say they...

*puts on sunglasses*

...made their game vaporware.

My sister plays it, and it's apparently pretty good. If I didn't already have too many games to play, I would likely pick it up myself.

It's a good game so far, a bunch of us from here are all together on Malboro server.

It's just a good thing I don't work. I log my sister and my character in around noon and wait until she gets home around 3 or 4, just to make sure we do get to log in before the wait comes. Even yesterday at noon I had trouble getting in. Then my game crashed and that was the end of it.

But it really is good!

Yeah, the only problem it has at the moment is literally being too popular. My Free Company (or guild to you non-ARR types) has had to switch servers because our original server capped out too fast and not everyone got in.

Miyenne:
It's a good game so far, a bunch of us from here are all together on Malboro server.

It's just a good thing I don't work. I log my sister and my character in around noon and wait until she gets home around 3 or 4, just to make sure we do get to log in before the wait comes. Even yesterday at noon I had trouble getting in. Then my game crashed and that was the end of it.

But it really is good!

You mean.....you AFK for 3 or 4 hours.....logged in? You do realise that is what's contributing to the login issues, right? People not logging out?

GenGenners:

You mean.....you AFK for 3 or 4 hours.....logged in? You do realise that is what's contributing to the login issues, right? People not logging out?

I do. I do craft on both of us during the wait, or go out mining on myself or harvesting on her in between cleaning the house and such. We only get a few hours a day (and not even every day) to play together. I'm not going to waste hours trying to get in, which I have done several times lately.

I'm a selfish, selfish person.

The game itself is awesome, I just hope the fix some of the issues they have been having in a quick, painless manner.

If anyone reading this is interested in connecting with other FFXIV: ARR reborn players on The Escapist, we have a user group set up where we discuss the game!

http://www.escapistmagazine.com/groups/view/Final-Fantasy-XIV-A-Realm-Reborn

I guess I picked the right server. I haven't seen very long queues times at all. No I won't tell you which server I'm playing :P

People can blame others for staying logged in, but the real problem lies with the duty finder system going through it's baptism by fire. Thankfully it looks like they might have gotten an emergency fix out in time and after this maintenance we may be in the green.

Damn, Square Enix fails at life again. Why in the world is this an issue. They already launched it once, did they forget what an MMO launch is like. I figure you need to plan on how many servers you need, then increase that number by 50%. They can be consolidated later if it's necessary (which it will be).

Soo...how is it gameplay wise now? Because I played it during the beta testing, and although it was a beta, it felt very alpha, if you know what I'm saying. Everything felt immensely clunky and long winded. Combat was an awkward cluster fuck and targeting didn't feel very smooth, that and the abilities didn't really seem very interesting, I played a lancer, and rather than abilities intermingling, it felt like a very linear ability tree. It didn't feel like there was any reason to use earlier abilities over the one I had just learned.

Handing in quest items was overraught, as were accepting quests in the first place. I'm assuming its better now, but the 2 months I played it(May and June) didn't feel /great/ to be honest. It felt very last gen and made by a smaller company that hadn't made an MMO before and that was only two months ago, I'm sure it's in a better state for release, but the state I played it in was no where even close to being fit for release.

Bearing in mind I played it on PC, it certainly felt like they'd designed it with a pad in mind, with mouse/kb control as an after thought. Certainly no where near as awkward to control as FF11 with a keyboard, but not very fluid either.

It's still weird to me. FFIV was a disasterpiece of untold magnitude, while FFIV: ARR is an incredibly well-designed and thoroughly thought-out game that plays to the nostalgia of multiple generations of FF fans while focusing on the gameplay in virtually every aspect and wasting none of the player's time. It's almost Bizarro Universe stuff.

But yeah, they definitely underestimated how many people would want to play their mulligan.

elvor0:
Soo...how is it gameplay wise now? Because I played it during the beta testing, and although it was a beta, it felt very alpha, if you know what I'm saying. Everything felt immensely clunky and long winded. Combat was an awkward cluster fuck and targeting didn't feel very smooth, that and the abilities didn't really seem very interesting, I played a lancer, and rather than abilities intermingling, it felt like a very linear ability tree. It didn't feel like there was any reason to use earlier abilities over the one I had just learned.

Handing in quest items was overraught, as were accepting quests in the first place. I'm assuming its better now, but the 2 months I played it(May and June) didn't feel /great/ to be honest. It felt very last gen and made by a smaller company that hadn't made an MMO before and that was only two months ago, I'm sure it's in a better state for release, but the state I played it in was no where even close to being fit for release.

Bearing in mind I played it on PC, it certainly felt like they'd designed it with a pad in mind, with mouse/kb control as an after thought. Certainly no where near as awkward to control as FF11 with a keyboard, but not very fluid either.

I play a Lancer myself and I use every move I've been given. When soloing, your first thrust plus the combo off of it will be highest DPS, mixing in your slowing stab to reduce damage taken, and leg sweep's stun lets you use either your backstab for increased damage, or your side attack to gain a damage buff.

It really seems like the only mmo that managed a pretty smooth launch was GW2.

Yeah i was wondering if ARR is better than the original FF: XIV because it was atrocious and do I get any bonuses for being an early adopter?

TT Kairen:

elvor0:
-snip-

I play a Lancer myself and I use every move I've been given. When soloing, your first thrust plus the combo off of it will be highest DPS, mixing in your slowing stab to reduce damage taken, and leg sweep's stun lets you use either your backstab for increased damage, or your side attack to gain a damage buff.

What level are we talking here? Because I got to about level 17 (I think), and use of combos felt a bit superfluous, I'm sure at higher levels they're a bit more necessary, but use of Life Surge and the first thrust killed everything so quickly that attempting anything fancy felt like a waste of time. THe times I did try to get fancy, it just felt too clunky to be worth the effort. Who knows, maybe the game just isn't for me, but as a hotkey/quest based MMO, it just feels so amazingly dated and awkward. I really wanted to like it, but everything was so arduous to do up till that point that I just wasn't having fun.

Miyenne:

I find many of the abilities I get (archer, marauder are what I've leveled past 20) just aren't worth using on normal enemies. They're meant for long lasting boss battles and such. Spamming dots and such on regular enemies is a waste of time and energy for the most part. Just use a small cycle of your strongest abilities and that's that.

Obviously moaning that I don't need to use all the skills on trash is a bit unfair, I don't do that on WoW either at lower levels, but I pretty much only had to use ONE ability for 17 levels till I got vigor at 18(or whatever it was called, it caused a crit and healed you). My main complaint is that it flowed like treacle.

I'm not expecting WoW here, as that's had plenty of time to polish itself up, but Square have not only made 2(if you count the first iteration of FF14), they're a fucking big company, and thus I have slightly higher standards for them on this. I mean I've played obscure f2p korean mmos that felt more fluid than what I played. Warhammer Online in early beta was smoother.

i wanted to wait for extensive reviews anyway so no worries. but still: haha launch fail season 464539

elvor0:
[quote="TT Kairen" post="7.826714.20081152"]

What level are we talking here? Because I got to about level 17 (I think), and use of combos felt a bit superfluous, I'm sure at higher levels they're a bit more necessary, but use of Life Surge and the first thrust killed everything so quickly that attempting anything fancy felt like a waste of time. THe times I did try to get fancy, it just felt too clunky to be worth the effort. Who knows, maybe the game just isn't for me, but as a hotkey/quest based MMO, it just feels so amazingly dated and awkward. I really wanted to like it, but everything was so arduous to do up till that point that I just wasn't having fun.

I'm not expecting WoW here, as that's had plenty of time to polish itself up, but Square have not only made 2(if you count the first iteration of FF14), they're a fucking big company, and thus I have slightly higher standards for them on this.

I find many of the abilities I get (archer, marauder are what I've leveled past 20) just aren't worth using on normal enemies. They're meant for long lasting boss battles and such. Spamming dots and such on regular enemies is a waste of time and energy for the most part. Just use a small cycle of your strongest abilities and that's that.

Wait, an online game has insufficient servers to handle the hordes of eager players?

I heard they borrowed a bit from Phantasy Star Online/Universe for the combat and class systems.
Can anyone who's played confirm this? Cause if you're gonna crib from an MMO, THAT is the one to do it from in my opinion.

This is the REVERSE problem often associated with MMO launches. Wherein in they were trying to be HUMBLE with their player number goals and ended up being overwhelmed. Recent MMOs were over eager, having tons of servers, which helped on released, but resulted in mergers down the road (Rift, SWTOR, etc). SE was trying to avoid that, but with a lot of hype, and wouldn't you know it, great feedback from beta testers that stated it was a GREAT game, they were duely warned during open beta the type of interest their game was getting and they were ill prepared.

Still, I'd like to think it's a good problem to have. "Crap! Our game is more popular than we anticipated. People actually LIKE and WANT to play it!"

I'm absolutely loving this game. I got in for the end of beta phase 3 in July and was, quite frankly, blown away. Since they stopped wiping character data in phase 4 a few weeks ago (the 3 day open beta) I've managed to level thaumaturge to 27, conjurer to level 10, arcanist to level 10, and last night took about five hours to level archer to 15 so I can roll black mage at 30.[1]That's actually what I probably like best about this game; with enough time put into your character you level every class to 50 without making an alt.

It's just a good, solidly made mmo that didn't try to reinvent the wheel. Yes, the thing that probably makes this game so good is that it took things from other mmos over the years, mostly learned from their mistake, improved some of them ever so slightly, and then gave it a beautiful wrapping of a great FF game. As it stands, the biggest thing driving people away right now is frustration with having a hard time getting into the servers. SE has been working on fix that almost non-stop since beta 4 and early access started, so the problem has been seems to be getting better with each passing day.

I would encourage anyone looking for a new mmo, or anyone who's never tried an mmo, to give the game a shot. Yes, the game has a subscription[2], but in my personal opinion it's the first game in a very long time that is worth that subscription.

[1] Your character is required to have leveled thaumaturge to 30 and archer to 15 in order to pick up the job quest for black mage
[2] Make your peace with that now because FF11 didn't go F2P and they've said they'll shut this one down before it ever does.

Miyenne:
I find many of the abilities I get (archer, marauder are what I've leveled past 20) just aren't worth using on normal enemies. They're meant for long lasting boss battles and such. Spamming dots and such on regular enemies is a waste of time and energy for the most part. Just use a small cycle of your strongest abilities and that's that.

But I'm an Arcanist, if I don't DoT everything and use all of my abilities it will take me a year to kill a monster. D:

I just had a look at the UK site. It gave me the 'access denied due to heavy traffic' message. Seems like us round here might be onto something.

Church185:

Miyenne:
I find many of the abilities I get (archer, marauder are what I've leveled past 20) just aren't worth using on normal enemies. They're meant for long lasting boss battles and such. Spamming dots and such on regular enemies is a waste of time and energy for the most part. Just use a small cycle of your strongest abilities and that's that.

But I'm an Arcanist, if I don't DoT everything and use all of my abilities it will take me a year to kill a monster. D:

When I duo with @Miyenne, I usually lay Bio, Aero(Conjurer ability I've carried over), Bio II now and then throw in Ruin, because otherwise if I take time to add on Miasma and Lightning(Thaumaturge ability) it's dead before I finish casting. If it's an easier monster it's usally just Bio and Aero as those are instant cast and then start casting Ruin.

Gotta say, though, an Arcanist with Topaz Carbuncle and an Archer really, really bring things down quickly and safely.

The only complaint I have about the game so far is.... it goes too fast. We shouldn't be in our mid-20's already. I find leveling far too quick and I feel a bit rushed. I have to remind myself to stop and look around. I wish levelling was maybe about 1/3rd slower because even now I only need to run through maybe a dozen quests and I've levelled. Less if there are FATE's around.

I'm hoping it really slows around 30+... but maybe it's just me as well and I need to take a breath and enjoy the time I'm spending in the world a bit more. It's stunning and there are NPCs everywhere who have something to say or do and you miss so much if you keep your head down.

I absolutley love that there are multple outposts and towns in every zone - it makes the world feel really alive. No more barren empty zones filled with monsters and nothing else - every corner of the world has people in it and reasons for them being there. It's great. Dig site in Wow? Empty and abandoned. Dig site in ARR? Multiple tents, a campfire, and NPCs walking around or taking notes or stoking the fire... that kind of thing. They dont' move around as much as I'd like, but I'll give it time - they rebuilt a game from the ground up in so quick a time there are still many things to do.

This is kinda ironic. FF14 releases initially and is one of the hugest bombs in recent MMO history. FF14 ARR launches and it's so big that Squeenix can't handle it.

At least, though, it's a good game. Hopes are high that this doesn't end up like TOR and people lose interest in it half a year into the game. I'm not one for MMOs, but if the hype keeps building on this game, I might look it up.

IndomitableSam:
The only complaint I have about the game so far is.... it goes too fast. We shouldn't be in our mid-20's already. I find leveling far too quick and I feel a bit rushed. I have to remind myself to stop and look around. I wish levelling was maybe about 1/3rd slower because even now I only need to run through maybe a dozen quests and I've levelled. Less if there are FATE's around.

I'm hoping it really slows around 30+... but maybe it's just me as well and I need to take a breath and enjoy the time I'm spending in the world a bit more. It's stunning and there are NPCs everywhere who have something to say or do and you miss so much if you keep your head down.

I absolutley love that there are multple outposts and towns in every zone - it makes the world feel really alive. No more barren empty zones filled with monsters and nothing else - every corner of the world has people in it and reasons for them being there. It's great. Dig site in Wow? Empty and abandoned. Dig site in ARR? Multiple tents, a campfire, and NPCs walking around or taking notes or stoking the fire... that kind of thing. They dont' move around as much as I'd like, but I'll give it time - they rebuilt a game from the ground up in so quick a time there are still many things to do.

I disagree, because this game actively encourages you to do everything. Level every combat class, level every crafting and gathering profession. It's silly to look at 1-50 on your main class as going through the game too fast. That being said, I heard that the level process really grinds to a halt around level 35.

ThunderCavalier:
This is kinda ironic. FF14 releases initially and is one of the hugest bombs in recent MMO history. FF14 ARR launches and it's so big that Squeenix can't handle it.

At least, though, it's a good game. Hopes are high that this doesn't end up like TOR and people lose interest in it half a year into the game. I'm not one for MMOs, but if the hype keeps building on this game, I might look it up.

Here's a quick "checklist" for you if you ever feel the need to try the game:

1) Do you enjoy typical Final Fantasy Music? [ ]
2) Do you like iconic Final Fantasy staples such as chocobos, airships, crystals, materia and moogles? [ ]
3) Do you generally prefer class and job based characters, a la Final Fantasy Tactics? [ ]
4) Would you like all classes, jobs and item creation skills on ONE character? ('Cause you totally can, if you wish.) [ ]
5) Do you prefer soloing or partying? (Either or does not detract from the overall gaming experience.) [ ]
6) Like little minions to trod along side you? (I have a wind-up airship as my minion.) [ ]
7) Do you like customization? [ ]
8) Want a myriad of quick travel choices? [ ]

If you checked the majority of these, I humbly suggest you find videos of the game on-line at the very least. I was skeptical at first, and the instance servers crashing did kind of dissapoint me, but the game is otherwise a great addition to the Final Fantasy name. IMHO, more so than the other two Final Fantasy MMOs combined.

Add this to the long list of reasons why the idea of a 'digital only future' can go fuck itself. I'll stick with my discs and games that you actually buy and own and shit, ta.

Finally, I've been waiting the better part of a decade for Square to get their act together. They used to be my favorite company, now I haven't bought one of their games in almost ten years. With FF15 coming out, and KH3 on the way, their pulling things together. Firing their old president was the best thing Square ever did.

For those having login issues (1017), I recommend:

1)Download autohotkey
2) Configre a script to press {Num0} every 1 sec (basic programming if you know, otherwise google it)
3) Run FFXIV in windows mode (so you can disable the script, do mess this up otherwise you get in but cant disable script!)
4) Go eat dinner
5) Come back and you should be logged in

Since there is no queue at the moment, brute forcing the login is the only way to get in at peak hours.

Baresark:
Damn, Square Enix fails at life again. Why in the world is this an issue. They already launched it once, did they forget what an MMO launch is like. I figure you need to plan on how many servers you need, then increase that number by 50%. They can be consolidated later if it's necessary (which it will be).

Honestly, was there ever an MMO that did NOT go through long wait times at launch? WoW has wait times almost every expansions, so did SWtoR and many many others.

I'd be surprised if it didn't happen, it's a bit like expecting a Bethesda game not to be riddled with bugs on launch.

Baresark:
Damn, Square Enix fails at life again. Why in the world is this an issue. They already launched it once, did they forget what an MMO launch is like. I figure you need to plan on how many servers you need, then increase that number by 50%. They can be consolidated later if it's necessary (which it will be).

to be fair, Final Fantasy XIV was pure shit.

Square saw this, and fixed it.

they did not expect so many people to actually come back to it.

But, I do agree, server issues shouldn't be an issue for an MMO, you already know a good amount of people are going to at the least try it, so getting buffer servers isn't a bad idea.

But it goes to show how good they fixed FF XIV, before it was nearly a wasteland filled with ghost towns, now it's like an exclusive club that only people that camp out for seven weeks can get into.

Church185:

But I'm an Arcanist, if I don't DoT everything and use all of my abilities it will take me a year to kill a monster. D:

Well Arcanists are different. Sam and I just tear through things as our duo, we usually double or triple up the mobs, even things 5 levels above us. I take one, carby takes one, and Tiu takes one, or she has carby hold both. If I need a heal she tosses me one, but I have a self heal from pug as an ability as it is. I need to level gla more too to get more abilities, I've kinda run out of abilities to pass over!

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