Man Who Bought $735 Xbox One Photo Gets Free Xbox One

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hey_iknowyou:
Of course he doesn't "deserve" to get the console on top of this but so what, it was a company doing a nice thing for somebody and getting good publicity out of it. Probably some of the best marketing money they'll spend given how cheap it is for them.

How is that a "nice thing" for them to do, when it is obviously a cynical PR stunt?

You say yourself that it is cheap PR. How is using the situation for cheap publicity a nice thing to do, for anybody apart from the company that stands to reap more profits from it?

UltraPic:

MrBaskerville:
He isn't being rewarded, he payed 735$ for a videogame console that costs 500$...

$735 is the rrp of the xbox 1 in the uk, that's why he was buying on ebay in the first place.

That doesn't make any sense. If $735 is the retail price, then why not just buy it at a retail store, rather than on eBay? Who the hell would think to buy on eBay at the full retail price, when it is available from more reliable vendors at the same price?

Me55enger:
There is one question people are forgetting to ask, perhaps the most important question that any one person is capable of asking in these circumstances:

Who the hell is CeX?

It's a mos5tly second hand retailer.It is fairly cheap but not a patch on , say, gainger games. Still i boycott the leeds store as it is massive and has tons of staff but you can still easily queue 40 mins in there, while the staff preen and pose and try to be funny and quirky. It's like some sorta alt beauty pageant. I wouldn't mind but aldi supermarkets run on 3-4 staff, not the 15 odd Cex employs.

Revnak:

He also read the fucking category which said that it was not a photograph, which was why he bid on it. Why is everybody being so intentionally dense about this? It's not like the guy went out and hurt anybody, he was a victim of a con, and even if it is something that is fun to laugh about, that doesn't make him unworthy of any kind of sympathy. He's the victim here.

Victim? Someone who got robbed on the street is a victim, someone who had his house burgled is a victim. Someone buying a picture and hoping it magically becomes a console is not a victim. That's an idiot.
And THAT is what pisses most people off about this, that this is the hundredth story where a nimrod does nimrodish things and gets rewarded for being a nimrod! And that's a sad realisation. And I simply can't bring up any sympathy for that, sorry.

The bitterness secreted by jealous internet moralists in this thread is making my otherwise lovely morning tea taste bitter. God forbid someone has something positive happen in their life that they don't deserve HUNDRED PERCENT, GRAAAWWRRW!

Pathetic...

camazotz:

jammiestdodger:
I live in Nottingham, this guy seems quite a fool. I seem to remember reading that this chap is jobless and on the dole. My question is how the feck did he get 450 quid to buy this thing. For your son? hmm... its nice to see my hundreds of pounds of national insurance money a month is going to a good cause.

Probably his parents. But who knows, you could be right.

As a former job centre Personal Advisor, dole for 19 yr olds would take a coupla months to accrue to that level.

Why not give the free console to someone with a modicum of intelligence?

Since when do we reward people for being stupid?

RedDeadFred:
Why not give the free console to someone with a modicum of intelligence?

So you think it would make sense for CEX to have a press release along the lines of 'There's this thing going on with someone doing a thing on eBay. So we're giving this free Xbox to someone totally unrelated to this story'.

Yeah, I bet the PR would've been awesome. Would definitely have made the gaming press and got their name out there.

On the man falling for the scam:

- He was paying considerably less than the going rate for the same product elsewhere:
http://www.amazon.co.uk/Microsoft-7UV-00080-Xbox-One-Console/dp/B00BE4OUBG (check the Day One Fifa 14 Edition)

- He allegedly emailed the seller, who told him it was a console:

"He added: 'I e-mailed the seller and he told me it was a console - so he did lie to me.'

http://www.dailymail.co.uk/news/article-2518874/Father-receives-photo-XBox-One-duped-Ebay.html
Of course, this could be bullshit. But if true, would be theft by deception.

- The listing was "Xbox One Fifa 14 Day One Edition, Photo Brand New UK 2013"

Forgive me for not thinking that the description was "clear". For anyone who has seen a scam, you'd probably know that they don't tend to work if they're obvious cons. Furthermore, being listed in the wrong section by a seller with good feedback? Yeah, it's not entirely unreasonable that someone would fall for it.

On getting a console for free:

- Sure, he didn't deserve it. He deserved a refund. The punishment for his naivety was the chore of having to get a refund, the humiliation, and also having his personal life dragged through the mud by you lot, by the way. He didn't deserve to lose his money too. He didn't deserve a free console. But whatever. He got one. I know I'd be over the moon, and my rich, spoiled white kid ass certainly doesn't deserve it.

- Yes, it's publicity for the company. But it's still a darn sight kinder than the sneering going on in both this thread and the other one. A lot of you should be ashamed.

I must say, for a website that tends to pride itself on fighting for consumer rights in the video game arena, when an actual affront to consumer rights pops up (i.e. the right not to be deliberately misled or deceived) a lot of you have shown rather poor form in detecting when something is unfair.
And furthermore, for a website that frequently flies into outrage for being judged unfairly by ignorant outsiders (such as: studies suggesting that gaming causes violence, Anita Sarkeesian, Fox News, Jack Thompson, etc) a good number of you have shown tremendous aptitude and enthusiasm for judging a person you've never met.

Spot on. I haven't been this disappointed in this website for a long time.

Finally, I've never been victim to a scam myself. This isn't me trying to defend my own hidden mistakes.

Man gets scammed, gets refund.
Some shop wants to surf on the publicity and gives him a free Xbox One, that's it.

If anything it might be the shop that is being smart. Advertising costs boatloads of money, yet now they've got their name all over the place by just giving the guy a free console.

Also, stop looking down on this dude from your supposed high and mighty position. I'm sure many amongst you have made retarded stupid mistakes in the past as well. I know I did for sure.

Wow, Caiphus pretty much just nailed it there.

I've been tempted to join up and add my little bit to the forums for a while, lord knows why I chose this point but hey ho, here goes.

There are a few facts we firstly don't know since either:

They have been omitted from the original stories or,

They have been jumped on and warped and guessed at and assumed.

So this is just my little attempt at sorting through everything.

1) The guy is RESPONSIBLE for a 4 year old child. At no point is it mentioned if he is (or isn't) the biological father. He could just as easily be a father figure for his girlfriends kid from a previous relationship. It's a possibility, but for whatever reason, he's decided to get the kid a present at Christmas.

2) It hasn't been stated if he's working etc. He COULD be working, some reports say he's a student, someone says one place put him on the dole, he can't be both so someone someplace has the wrong end of it all since you can't claim dole money and be a student at the same time. Whatever the situation, we don't concretely know where or how he got the money to make this purchase.

3) He fell for a scam. A deliberate attempt by someone to defraud. This means (of all things) he is human and had a moment of stupidity, I personally believe in the Scott Adams theory that we are all idiots at some point every day, we just slip in and out of idiocy without spotting it. Scammers prey on those moments of idiocy.

Lets not forget in all this, the whole thing was started because some low life put a photo up for sale on eBay under the wrong category with the direct intent of defrauding someone. That person is lucky to just get away with having their eBay account shut down and not be pursued by the law for criminal charges.

4) The guy got his money back. And so he should have.

Lets also remember here that eBay is host to lots of small businesses who sell new items direct to customers without the need for a physical shop front. So it is entirely possible that (if it were a genuine console) it might be sold through eBay.

At this point the story should have ended, the guy got his money back, and the scammer got lucky and got away with it (with nigh on a slap on the wrist).

But then some bod in CeX spotted the cheapest advertising campaign ever.

For the price of a XB1 (as many have quoted, about 450) they've managed to get a photo with their logo, and their name, printed in so many news outlets. For comparison an official advertising campaign on that scale would cost potentially thousands overall.

As for the guys choice in presents (assuming the XB1 is for the kid and not just for him), lets say I ain't impressed. At 4 years old the child will be more than capable of playing games, but will they really care about it being the super duper brandest of the brand new console? Or would they be just as happy with a WiiU and a couple of Lego sets, or an RC car, or a bike?

So lets appoint blame and vitriol appropriately, let the first (and quite frankly biggest) chunk go to the scamming scumbag from eBay. And the rest (a tiny amount) to the CeX manager looking for the cheap promotion.

All the victim here really deserves is to get a reminder of how many cheaters their are in the world looking for his money without earning it, and to get on with Xmas.

How does a teenager have a 4 year old son and the disposable income to buy a brand new game system? Also why does a 4 year old need a glorified cable box?

bdcjacko:
How does a teenager have a 4 year old son and the disposable income to buy a brand new game system? Also why does a 4 year old need a glorified cable box?

Exactly! Did anyone do the math? The kid is 19 years old and has a 4 year old son. Did that strike NO ONE ELSE as being off?

PhantomEcho:
This is not the story of some dipshit who went online, saw a PICTURE of an XBOX ONE, and blindly threw more than $700 at it. This is a man who READ the description well enough to later recall that it actually did state that the pictured item was, itself, a picture. But using his deductive reasoning skills, the things apparently half the folks in this thread utterly lack, he determined that in order to be placed in the Home Electronics category... it had to be a home electronics item.

He probably re-read the damn thing several times and, like any human not entirely jaded and cynical of the world, thought to himself "It's in the electronics category, eBay monitors these sorts of things, and this guy has no negative feedback. It's probably legit." A perfectly reasonable, in naive, assumption to make. Given that he's 19, it's one that I'm even more comfortable believing comes from a place of naivety.

So... reading that something IS a picture, and buying it because it's on the console section, yet re-reading that it IS a picture, is using deductive reasoning? I almost thought you were being serious until I read that point.

Alorxico:

bdcjacko:
How does a teenager have a 4 year old son and the disposable income to buy a brand new game system? Also why does a 4 year old need a glorified cable box?

Exactly! Did anyone do the math? The kid is 19 years old and has a 4 year old son. Did that strike NO ONE ELSE as being off?

I mean in theory he could have knocked up some bird when he was 14 or 15, technically the plumbing all works down there. But then again, if true, well then he has a history of making dumb decisions.

MatsVS:
The bitterness secreted by jealous internet moralists in this thread is making my otherwise lovely morning tea taste bitter. God forbid someone has something positive happen in their life that they don't deserve HUNDRED PERCENT, GRAAAWWRRW!

Pathetic...

Steven Bogos:

When Clatworthy initially made the purchase, he acknowledged that the eBay listing stated that the item was in fact a photograph, but because it was in the proper category, he thought it was legit and so went ahead with the purchase.

People aren't so much jealous, more or less they actually read the article and using sound logic came to the conclusion that the guy didn't deserve jack for being an imbecile.

I was all for calling this guy an idiot for what he did but... these comments man. I get that most of you are joking but gawddamn cut the guy a break. He lucked out that his slip up got as popular as it did and he wasn't 'rewarded for stupidity', CEX saw the oppitunity for some good PR and jumped all up on that shit.

I still think it's bullshit that he baught it for his son though.

Not quite sure what to think of this really. On the one hand, I do think the guy could have thought about his decision a little more carefully, on the other hand I don't see the problem in giving him a refund. Maybe the free console was a bit overboard, but I see that as more of something on the part of the retailer that gave it to him, looking for publicity especially around the holidays.

Honestly, whether he got the console for his son or not isn't really important to me, I can understand it would be annoying if he was using it for a sob story, but I find myself in a position that it's water under the bridge now.

And honestly, I have to disagree with the people who think shaming stupid people is the only solution to this sort of thing. And, in my opinion, negative reinforcement is not really the most effective way to encourage proper behavior (it can be, make no mistake, but there are other techniques that can be as effective if not more so, I think). Sadly, people tend to prefer a different narrative to that of the good upstanding citizen who always does the right thing. But, what I think is that some people who make good decisions should be rewarded and made examples of. Not going gonzo, but some sort of acknowledgement. Basic use of psychology.

Of course, then there's the argument of who we should use and how that wouldn't be fair...

But anyway, it was just a suggestion, don't mind me.

I am more with Revnak who posted earlier, there is enough suffering in the world as it is and we should do what we can if and when we can. This does seem a bit more trivial and the lad is in fact 19, not that there aren't fairly competent people that age out there, but I've heard of people that age doing much more foolish things.

That's just how I feel, I'm probably not reading into the issue as much as I should and for that I apologize.

Either you get rewarded for stupidity... or they really just happen to have so many unsold Xbones they might as well give it off for free!

That being said this is stupid and if anything it only reinforces people to act like a child: "Keep demanding for something loud enough and eventually they will get what they want!"

He's a teenager and has a four year old son? Clearly his decision making skills are already a bit shaky. And yet he is rewarded with a free console just for getting scammed. Maybe I should get scammed and hope lots of people notice it...

Whether he deserves it or not, eh... people are supposedly winning free systems through giveaways at various fast food places, so I guess this isn't too terribly different. Good for him, I guess.

He's still an irresponsible idiot though.

Good for him. Now, maybe next time the store wants to do some good hopefully they'll donate $500 to Childs Play or go volunteer at a soap kitchen or something. Sorry, but in no world I'm aware of is it doing good to give someone who obviously could already afford a new game console that console instead of making them buy it.

Contrary to popular opinion I don't believe the guy was an idiot in this circumstance. I actually think his action was a calculated decision when considering paypals and/or ebays policies regarding poor/misleading item descriptions.

gphjr14:
People aren't so much jealous, more or less they actually read the article and using sound logic came to the conclusion that the guy didn't deserve jack for being an imbecile.

Using sound logic they passed a moral judgement? Yeah, sure, that's how that works.

This world is a pretty shitty place, in case you haven't noticed, and if what bothers you is that something nice happens to a kinda dumb kid you're part of the problem.

rofltehcat:
So he won't really learn anything from this?
I understand them giving him a free one because this guy had lots of publicity and every site who reported on him will also report on them giving him a Xbone. However, this seems to be a local retail shop. I'd expect the Xbone to come from somewhere higher up, e.g. MS PR.

Crappy, nationwide, second hand gaming and technology shop. Not too small.

Sheesh some people in this thread need to take a damn chill pill. The dude isn't Hitler.

No he doesn't deserve a free xbone but it's not like he asked for it, they offered and if it would save you a couple hundred dollars I think anyone would accept. Get off your high horses people, I'm sure you've all made idiotic mistakes. This one xbone giving away for free isn't the end of the world.

By this logic I McDonalds now morally owes me the compensation of selling me burgers that look as good as they do in their commercials.

wulf3n:
I actually think his action was a calculated decision when considering paypals and/or ebays policies regarding poor/misleading item descriptions.

The whole article reads that way, in all honesty. He admitted the description said that it was a photo, he admitted that the seller had NO negative comments and had been around for awhile, and he admitted that even though he realized that the auction was in the wrong place he placed his bid anyway. Sounds like I wasn't the only one who read the Violin article two years ago. Confused? Go here.

What is even MORE concerning is the fact that the auction no longer exists on eBay. At all. I mean, normally after something sells, the auction page remains accessible on the site labeled as "sold", but this auction has been completely erased! I searched for almost an hour (because working computer retail on a day when half the city is snowed in means I have a lot of free time on my hands) and found nothing.

The reason I searched was because I wanted to see this auction page for myself. I search eBay for memorabilia for my favorite movies and if any field gets mislabeled it is THAT one! Sellers will post in the title of their auction one thing but in the description something else. Books or music albums that share only the TITLE of the movie are also commonly "miss files". It is something the sellers due to get more hits and raise the odds of their product selling. Sort of like the poster of a Youtube video of someone doing something gross adds "cute kittens" or "Justin Bieber" to their Search Tags; to points more people towards the video and raises the hits.

But most people who post will make it VERY clear when something being auctioned is not EXACTLY what is described in the title. I am currently searching for props used on the set of my favorite movie and I found an auction labeled "Real Movie Prop". After clicking on the auction link to get more details, the description said "Real Movie Prop REPLICA" and descriptive how the seller did research on the film (which included visiting the company that made the props for the film, so 'go, dude') and made the replica based on that. Only if I hadn't been paying attention would I have missed the giant all-caps REPLICA label. I would like to think that is what happened here, but the article doesn't make it sound that way.

I feel sorriest for the gaming store that got roped into this. Dude, sell it to him at a discount. It's not like he didn't get his money back, Paypal bends over backwards to get people their money back if they aren't satisfied. That's one of the reason I will NEVER use Paypal!

Yeah, this guy just solidified his spot on the "Top 5 shameful people of 2013" thread I think I'm going to write at the end of this year.

He lost all sympathy with me when he said he was buying the console for his four year old son.

He may have honestly gotten duped while buying this picture. Which means he really was expecting a console to come with it. The idiocy of that is not what I'm here to debate. I'm more sickened by him saying the console was for his 4 year old son.

Colour Scientist:

The XBox is marketed as an entertainment system, not just a gaming console.
Sure, his kid might not be playing the latest FPS but that doesn't mean he can't use it for other things. Microsoft have been trying to aim the console at families. My two little cousins, 5 and 11, were given an XBox and a Kinect a few years ago and they love it. They didn't get it for the hardcore gaming experience, I can tell you that.

I highly doubt your anecdotal story is backed with the facet of your cousins getting a fresh launched gaming console with next to nothing for kids in their age group to play. Sorry, but Lego Marvel Super Heroes is not a viable reason to throw $735 at a console. There's not even anything that's Kinect only besides Just Dance 2014 for 4 year olds to enjoy. And I doubt he wanted an Xbox One solely for his son.

Back to my point.

This guy used his kid for attention in the media and and got a refund in a situation that probably would have ended in him not even getting a refund in the first place. I highly doubt anyone and everyone who buys a picture of something that says its a picture in the description gets a refund. Especially after admitting that the description says its a picture. That's usually enough for eBay to tell you "tough luck. you read it, you bought it knowing what it was. nothing we can do." Plausible deniability.

Even if he was expecting to get an Xbox One due to the high price of the picture, that was an assumption he irresponsibly made. The video game company is just doing the skeevy PR/Marketing tactics gaming businesses are known to make so I'm not too angry with them. This guy however is shameful. But frankly folks that's all that needs to be said. No need for unrequited threats of castration. This point it out for what it is so that other hopefully learn to do better.

Caiphus:

- The listing was "Xbox One Fifa 14 Day One Edition, Photo Brand New UK 2013"

Forgive me for not thinking that the description was "clear". For anyone who has seen a scam, you'd probably know that they don't tend to work if they're obvious cons. Furthermore, being listed in the wrong section by a seller with good feedback? Yeah, it's not entirely unreasonable that someone would fall for it.

Nice catch Caiphus. I was wondering what the precise verbatim of the title was, and this confirms my suspicions. This is known as a "misleading title" and is a direct violation of eBay's rules. Ebay was right to grant this man a refund, and hopefully they followed up by also closing the seller's account and reporting the seller to the attorney general's office of whatever state he resides in. This BS the seller pulled is criminal fraud, and nobody should have to put up with it. If it were up to me, I would have the seller thrown in jail for a couple of months.

I wouldn't pay close to 750€ for any console!
I don't care if he got it in the end, he still paid double ths price for that thing.
Good for him I guess, a pretty easy PR move for Microsoft.
And people raging because they weren't "the lucky ones", althou as said, paid too much for it, even if the original would've been sent via ebay -.-

Baffle:

RedDeadFred:
Why not give the free console to someone with a modicum of intelligence?

So you think it would make sense for CEX to have a press release along the lines of 'There's this thing going on with someone doing a thing on eBay. So we're giving this free Xbox to someone totally unrelated to this story'.

Yeah, I bet the PR would've been awesome. Would definitely have made the gaming press and got their name out there.

I didn't mean they should literally just give away a console for no reason... I guess that was clear in my mind but not in my post.

Its not a question of being jealous. I don't want an Xbox. If it was given to me I would sell it or give it to a kid in the family or something. Its stupid that he is rewarded for being a twit. Sure, he probably sort of maybe deserved a refund. But to top it off with a free system seems dumb. They could have gave it to a kid who did really good good in school. Or a kid who went out of his way to do community service.

bdcjacko:
How does a teenager have a 4 year old son and the disposable income to buy a brand new game system? Also why does a 4 year old need a glorified cable box?

THANK YOU
How does no one else think that's weird? Either this guy is getting a free ride from his parents or he somehow became head of a successful startup during the pregnancy.

I would be happy to chock him getting a real Xbox one as charity...except it isn't. This is a retailer trying to garner good publicity.

The problem is that people waited in line for these things and someone who didn't, and made a dumb mistake to boot, is getting rewarded.

You wanna donate an Xbox to somebody who deserves it? Fine. Give it to the last guy in line who was one unit short of getting to pay for it.

Besides, I've heard that photos of the PS4 are about 100 bucks cheaper...and you don't waste precious ink on the kinect.

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