Microsoft Exec Snaps Back at Fan Over Xbox One Resolution Issue

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Microsoft Exec Snaps Back at Fan Over Xbox One Resolution Issue

Forza 5 screen

Microsoft Studio Manager Mike Ybarra tells a fan to troll less and game more in regards to the Xbox One's resolution issue.

It's no secret by now that Sony's PlayStation 4 is said to have a technical advantage over Microsoft's Xbox One when it comes to games' resolution and frame-rates; but don't expect the talks to stop anytime soon. Over on Twitter, a fan ribbed Microsoft studio manager Mike Ybarra on when will the Xbox One be able to hit 1080p resolution, to which the exec snapped back to troll less and game more and cites Forza 5 as a game that hits the 60fps (frames-per-second) and 1080p resolution benchmarks.

Forza is 1080p/60. Less troll, more gaming. "@gohardgohome07: @XboxQwik cool when will the xbone be able to hit 1080p"

For reference, Turn 10's Forza 5 is indeed running at native 1080p resolution and at 60fps -- though the same can't be said for other games on the platform. Last month, Microsoft's director of product planning Albert Penello said that the 1080p and 60fps differences between the PS4 and the Xbox One are "pretty minor" little things that get way overblown.

In non-technical Xbox One news, a ton of Xbox One info has made its way online, with Microsoft now purported to be looking to track, identify and seek legal action against the NeoGAF forum poster who posted the leaks.

Do you agree with Ybarra that people should just play the game and stop obsessing over technical issues, or is Microsoft to blame for not releasing a stronger console?

Source: Twitter

Permalink

He should have thrown a 'deal with it' in there for old times sake.

In most circumstances, yes, I'd say that players should just accept what they have and enjoy the games.

HOWEVER...

Much of Microsoft's marketing on the Xbone implied (and in some cases, outright stated) that it was technically superior to the PS4.

I can't help but feel as if anyone who purchased the Xbone, hoping to have THE cutting edge console, the one that's supposed to be the superior piece of tech, is more than justified in being upset that the Xbox is lagging behind the PS4 in terms of technical capability.

Seriously, who the hell is in charge of Microsoft's marketing. They're gonna run out of feet to shoot at.

I find it funny how Microsoft pushed how their consoles were more powerful for so long and are part of the reason why people are so obsessed with resolution nowadays, and now are getting pissed off because they are being called out for not being as powerful. It's irony to say the least. :P

I don't know whether there is more to the twitter conversation that what's in this article, but here it seems XboxQwik says "cool when will the xbone be able to hit 1080p" and is immediately labelled a troll. I don't know whether I'm reading that different but it hardly seems like a trolling remark; he could have simply been misinformed and was just asking a question.

That Microsoft response of "less trolling more gaming" is highly immature at the very least.

For me it is unacceptable next gen consoles not running all games at 1080p 60fps. I am not talking about games but about technology here. Xbox One is not a game, but a machine that runs games. You release something new and call it next generation, then consumers will and should expect some things.

I feel like I've seen this type of Microsoft response before...

image

... I can't put my finger on it.

OK, more gaming it is... on platforms superior to the Xbone... :)

CarnageRacing00:
In most circumstances, yes, I'd say that players should just accept what they have and enjoy the games.

HOWEVER...

Much of Microsoft's marketing on the Xbone implied (and in some cases, outright stated) that it was technically superior to the PS4.

I can't help but feel as if anyone who purchased the Xbone, hoping to have THE cutting edge console, the one that's supposed to be the superior piece of tech, is more than justified in being upset that the Xbox is lagging behind the PS4 in terms of technical capability.

That's because you misunderstood the marketing. It's not the most cutting edge gaming system available, it's the most cutting edge cable box available. Oh, and it plays some games, too.

Microsoft needs to fire every one in PR >.> cause this kinda thing is just not gonna go over well.

Though really it seems like a legit thing to ask, since 1080P is like 'the standard' now right? Other then Microsoft being generally incompetent, there's really no reason they shouldn't have those options.

I wonder how well the xbone sales will do this year once football season is over. The people I know that have an xbone talk about how they like to watch football and work on their fantasy football league at the same time. Never about what games they play on it.

I love how he cites a single game from his console as proof that the console can hit 1080p under ordinary circumstances. Even though we've ample evidence from other games that it can't.

There's an old saying that goes: "The plural of anecdote is not data". MS's PR department needs to read up on it. One console that has one game running at 1080p is not the same as a console that can get 1080p on a lot of games. MS needs to accept that their console is technologically inferior to their competitor's.

CriticalMiss:
He should have thrown a 'deal with it' in there for old times sake.

Alright, I admit, I forgot about that bit and that made me LOL. :)

Lunar Templar:
Microsoft needs to fire every one in PR >.> cause this kinda thing is just not gonna go over well.

Though really it seems like a legit thing to ask, since 1080P is like 'the standard' now right? Other then Microsoft being generally incompetent, there's really no reason they shouldn't have those options.

That's been a question most people have been asking. With the "Deal with It" thing and other stuff, Microsoft PR must have been having a field day, or just not in the loop.

Xbox: FUTURE, GRAPHICS, FRAME RATE, STUFF!
Troll: Specifics.
Xbox: Whatever, no one cares, it's not about that stuff.

Christ, I can't believe I used to chew people out for enjoying FF7 despite its lego graphics... TIME, YOU HAVE MADE ME LOOK A'FOOL AND I FREAKING DESERVE IT!

Frankly if you're that bothered about the technical details than get a PS4 or a PC. No need to whine about it. 1080p/60 is great and preferable if you have the choice, but 99% of the time it isn't a big deal. So I'm with the Microsoft guy on this one.

CarnageRacing00:
In most circumstances, yes, I'd say that players should just accept what they have and enjoy the games.

HOWEVER...

Much of Microsoft's marketing on the Xbone implied (and in some cases, outright stated) that it was technically superior to the PS4.

I can't help but feel as if anyone who purchased the Xbone, hoping to have THE cutting edge console, the one that's supposed to be the superior piece of tech, is more than justified in being upset that the Xbox is lagging behind the PS4 in terms of technical capability.

this, not to mention the pricetag difference between the ps4 and xbone.

I mean hell, you're hard pressed to walk into any electronic store these days and not have 1080p be the standard, the fact that the xbone isn't keeping up with that (especially after all that huff and puff about it being technologically superior) is a sour statement for long term usage.

Perhaps if they hadn't had to subsidize the cost of Kinect so much, the systems would be on par with each other from a technological standpoint. At least there are all those great Kinect games coming out to justify the extra money, though, right...?

CarnageRacing00:
In most circumstances, yes, I'd say that players should just accept what they have and enjoy the games.

HOWEVER...

Much of Microsoft's marketing on the Xbone implied (and in some cases, outright stated) that it was technically superior to the PS4.

I can't help but feel as if anyone who purchased the Xbone, hoping to have THE cutting edge console, the one that's supposed to be the superior piece of tech, is more than justified in being upset that the Xbox is lagging behind the PS4 in terms of technical capability.

MS put in eSRAM, it's one of the biggest differences in design between the two consoles and, if devs use it, the XBONE has a slight edge over the PS4. So, from an extremely technical view they're not lying, but its also more complex to develop for and, just like on the 360 (had some eDRAM for same purpose), what developer is going to spend time and money to use the ESRAM while developing; especially when the PS4 is otherwise identical to develop for.

That said, most people don't understand and can't see the resolution difference (unless it's a side by side), they just know the numbers marketing hype. At the end of the day 720p is a higher resolution than most people need for the average game.

Can I just say, I'm royally BLOODY SICK and tired of all this BS and back and forth teeth baring about fricken resolution and FPS. Maybe I'm just digging my heels in too much to older games to be taken seriously, and if so, eh, fine, nothing lost on my part. But everyone saying we NEED this rush to 1080/60....shut up. For all technical concerns, these new consoles are PCs. and guess what? PC's for the price you can get these consoles at can't be guaranteed to achieve 1080/60 either. So enjoy your fancy new games, deal with what the developers can ACHIEVE on the new hardware that some may still be learning, and lets wait for that turning point where they understand the structure of the system to utilize its full abilities......you know, like they managed with the PS2.

Meanwhile, I'll be enjoying my older games that play nicely without needing tons of money for hardware or fancy screens, eating my popcorn.

On my smaller older TV (42 inch about 6 or 7 year old Panasonic Plasma) i can honestly say that the difference between 720p and 1080p is pretty much unnoticeable. Can't tell the difference particularly in visual fidelity between DVD and Blu-ray.

However, when viewing these things on my 60 inch, the difference is huge. I mean massive.

I don't think on TV's the difference between 30fps and 60fps though is hugely noticeable, on either display. PC i notice it a lot more on, maybe because closer, maybe because of higher resolutions, i'm unsure, but as far as consoles go, 1080p and 30FPS is perfectly acceptable, and looks wonderful.

Sad thing is, Bioshock (the first one) succeeded at this on PS3 in 2008. nearly 6 years ago. And is still one of the best games visually on PS3.

I do not understand why so many early games on ps3 had 1080p but it became more rare as time went on. I would have thought more power and better optimisation etc would come later in the console cycle.

Anyways, regardless if the guy was trolling or asking a legitimate question, that is NOT how a company should EVER fucking respond.

You have to treat everyone as serious, or you will not be, at best, and loathed for your high-horsiness at worse.

Douche answer was douchey, and expected by now.

Really want to want an X1, but it's getting harder by the day.

Oh sure, the Xbox One is inferior to the PS4 and waaaaaaaaaaaay waaaaaaaay below a good PC and Microsoft do have themselves to blame for pushing the focus on graphics, framerate and resolution.

That said, he snapped on Twitter because someone was being obnoxious about it. He's likely had to see this attitude a lot before, he's likely been prodded enough as it is. Is anyone really surprised that he snapped? Look at this forum and how many times someone of us snaps over these things being said once.

It's all well to say he should have a thick skin, but we aren't really good role models ourselves here. So while I don't like the Xbox One and I really do think 60 fps is a big deal (1080p not so much due to distance between TV and me) I don't see why we can't let them rest until they come up with something new that's stupid.

Okay, so now the xbox property owners are imitating the players. When they say "know your audience", this is not what they meant.

I'm of two minds on this (the issue of resolution, not the response). On the one hand, I couldn't give a hoot about maxing out resolution. I'm comfortable with low resolutions as long as it fits my monitor without stretching horizontally (and everything is identifiable and readable). As far as games go, they can remain 720p and I wouldn't care.

On the other hand, the Xbox One marketing campaign did tout 1080p at 60fps as if it was going to be the standard. Currently, on the Xbox One at least, it is still the exception. This wouldn't be so bad if they didn't have direct competitor doing a better job with it, even with cross platform games.

Either way, I'm not bothered. Taking Marketing at face value is always a crapshoot for the customer. But if I was a customer led to believe that I was getting something that I ultimately didn't, I would be a little pissed off, especially at those price points.

Alex Co:

In non-technical Xbox One news, a ton of Xbox One info has made its way online, with Microsoft now purported to be looking to track, identify and seek legal action against the NeoGAF forum poster who posted the leaks.

Wait, didn't they debunk those rumours?
http://www.escapistmagazine.com/news/view/131906-Microsoft-Denies-399-Disc-Less-Xbox-One
What is it Microsoft?
Are those rumours true and you are validly pursuing legal actions against someone, or are those rumours false and you're now trying to sue someone for the hell of it?

Hey look, another MS Executive that is gonna be out of a job soon by flapping his jaw in response to a bunch of trolls. He is right though, everyone should quit with the technical BS and just play the games they want to play on the platform they want. As a PC gamer, I have played games that ran at sub 60 FPS up to a ridiculously high FPS, and yet I have had fun across the board.

WWmelb:
Sad thing is, Bioshock (the first one) succeeded at this on PS3 in 2008. nearly 6 years ago. And is still one of the best games visually on PS3.

I do not understand why so many early games on ps3 had 1080p but it became more rare as time went on. I would have thought more power and better optimisation etc would come later in the console cycle.

I sorta wanted to bring this up. It's not that these machines can't run 1080p 60fps, there were a bunch of games that could do it last gen (on the PS3, at least). The thing is, being able to run at 1080p at a consistent 60 fps on limited console hardware does mean making some sacrifices. It means you might not be able to have all of the fancy shaders, or cool destruction effects, or as large environments as you want, and no amount of optimization is going to change that. And most developers over the last generation obviously felt that these kinds of things were more important.

And I don't think this is going to be something that changes over the course of this generation. The only way it's going to change is if people stop buying games if they're not 1080p/60fps, which I really don't think is going to happen, because this complaining just seems to come from a very loud minority on the internet. On top of that, I don't know if we really need games to be 1080p/60fps, and this is coming from a pc gamer. Most of the time I barely notice the framerate on the games I'm playing unless it's inconsistent.

Of course, what these companies should do in an ideal world is simply give you two options when you're playing the game. Performance, where it's a consistent 60 fps, or fidelity, where there's a lower framerate, but fancier effects. But I really don't ever see that happening.

Not sure if anyone mentioned this, or if it's been clarified, but is it up scaled to 1080p or rendered 1080p? That would make the difference as running games at a rendered 1920x1080 can be quite taxing, depending on the gpu.

I suppose it's hard to admit you made the worst console of the generation. Take pity on Microsoft ;D

I would agree with him if I did not know for a fact that if it was the other way round that Microsoft would be shouting from the highest mountains that their console had the highest resolution in all the land.

I'd rather have a game at 720p and better graphics settings than 1080p and worse settings.

CarnageRacing00:

Much of Microsoft's marketing on the Xbone implied (and in some cases, outright stated) that it was technically superior to the PS4.

They also ran on a marketing campaign of TEH GRAFFIX and that's enough to make this a valid criticism.

PunkRex:
Xbox: FUTURE, GRAPHICS, FRAME RATE, STUFF!
Troll: Specifics.
Xbox: Whatever, no one cares, it's not about that stuff.

Basically what he said.

SKBPinkie:
Seriously, who the hell is in charge of Microsoft's marketing. They're gonna run out of feet to shoot at.

I think it's one of their CoD gamers. We'll need to see if anyone gets called a "faggot" for confirmation, though.

Neronium:
I find it funny how Microsoft pushed how their consoles were more powerful for so long and are part of the reason why people are so obsessed with resolution nowadays, and now are getting pissed off because they are being called out for not being as powerful. It's irony to say the least. :P

And fitting responses, honestly. This has really beena long time coming.

Britpoint:
Frankly if you're that bothered about the technical details than get a PS4 or a PC. No need to whine about it. 1080p/60 is great and preferable if you have the choice, but 99% of the time it isn't a big deal. So I'm with the Microsoft guy on this one.

You're with Microsoft in calling people trolls for expectations they created?

Arguing over puny numbers like 720p/1080p and 60fps when 120hz monitors are very mainstream now (I've had one for years now) and 4K is on the horizon seems kind of pathetic. Talk about bitter fighting for second place, Geez...

The 'ultra powerful supercomputer consoles' are looking kind of sad and limp already. In the next 5 years we will be seeing mobile devices that top those numbers with comparable rendering capabilities.

Scrumpmonkey:
Arguing over puny numbers like 720p/1080p and 60fps when 120hz monitors are very mainstream now (I've had one for years now) and 4K is on the horizon seems kind of pathetic. Talk about bitter fighting for second place, Geez...

The 'ultra powerful supercomputer consoles' are looking kind of sad and limp already. In the next 5 years we will be seeing mobile devices that top those numbers with comparable rendering capabilities.

Damn right. It's a pretty sad state of affairs for this new gen.

I understand the need to limit the next graphics step-up due to ballooning costs, but that should mean that the focus ought to be on making the next-gen experience smooth and fluid.? That doesn't take the same time art assets do, surely? The fact these things are already looking dated upon their release is a worrying sign and doesn't really inspire me to go out and buy one. The lack of actual video games doesn't help either.

On the news piece, I'd just like to offer my applause to the Microsoft PR team. Never have I seen such an dedicated group when it comes to being insulting, belittling and foolish towards potential customers. Damn fine job ladies and gents.

Canadish:

Scrumpmonkey:

Damn right. It's a pretty sad state of affairs for this new gen.

I understand the need to limit the next graphics step-up due to ballooning costs, but that should mean that the focus ought to be on making the next-gen experience smooth and fluid.? That doesn't take the same time art assets do, surely? The fact these things are already looking dated upon their release is a worrying sign and doesn't really inspire me to go out and buy one. The lack of actual video games doesn't help either.

The thing is this isn't the gamers just taking pot-shots at them, they actively hyped up the technical capabilities of the Xbone above all else. Consoles live by the graphical sword and die by the graphical sword. This is of their own making, for years we have had "Look at our shiny resolution numbers, look at our magical Bloom effects! You need the most power to be a good game! If you've got less polygons you are shit!"

If you read any description of the Xbox one you will see more than 50% of it boasting about technical prowess. Here read this; " In addition to Xbox One's revolutionary architecture, the combination of its CPU, GPU, and ESRAM is like having a supercomputer in your living room" This is how they choose to define things.

The problem is we are also getting a whole new generation of corridor games, scared to leave the rails in-case their new shaders cause the framerate to go below their locked 30FPS and the graphical fidelity failed to live up to your next gen expectations. I wouldn't care if a game didn't have the brightest bloom effects if it was actually GOOD.

I'm certainly no fan of Microsoft or their Xbone, but people should remember that it's very early days in the consoles cycle, so not all games are gonna be pushing that boundary just yet. Give it a couple of years and I think almost every game (from competent developers) will be running at 1080p 60fps on both consoles.

As for the Twitter remark, it's hard to take anything said on Twitter seriously. People just react and write anything without thinking, because there is very little time to think before you send it. The remark itself wasn't exactly gasp inducing either. "Less trolling, more gaming" sounds like a fair response in my eyes. A bit snarky, but so was the comment he responded to (supposedly).

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