Uplay Struggles Affect Watch Dogs and Other Ubisoft Games

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Uplay Struggles Affect Watch Dogs and Other Ubisoft Games

Uplay logo

Microsoft issued a service alert for Xbox Live as users experience trouble with Ubisoft's Uplay.

Ubisoft's Uplay feature has made it difficult for people to play games like Watch Dogs, Trials Fusion, Child of Light, and Assassin's Creed IV: Black Flag. Microsoft issued a service alert this morning for Xbox Live, asking for users' patience.

Affected services include joining other Xbox Live members in online games, managing friends lists, and tracking friends' activity. Other Xbox Live services are unaffected.

Microsoft issued a statement on its support page, stating, "Hi Xbox members, are you having trouble using the Uplay feature on games like Watch Dogs, Trials Fusion, Child of Light, and Assassin's Creed IV: Black Flag? We are working with our partner to get the issue resolved as quickly as possible. Thanks for your patience. We'll update you on our progress as soon as we have more information."

Watch Dogs launched Tuesday, May 27. Reports indicated players struggled with its performance for the PC version, but uPlay has affected players for the worse on Xbox One as well. In addition, Eurogamer states it's received reports of PS4 users struggling to connect to Uplay. Ubisoft Support tweeted yesterday that it is "continuing to see improvement" in its online services, but some issues remain. Maintenance this morning addressed servers to aid in multiplayer matchmaking on PC, PS3, and PS4.

Source: Xbox Support via Eurogamer

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I think if a big player like Microsoft or Sony got so fed up with their users not being able to play games on their platforms, they could theoretically put enough pressure on UbiSoft to strip uPlay requirements from their games. For this reason alone I hope that people have a really @#$^y time trying to play games this month. Little by little we can wittle away that dumb service. (I like the ability to earn points and buy character skins, but DRM is screwing their games over)

Hopefully this get fixed by tomorrow, I've left the weekend completely free for Watch Dogs. Be pain if uPlay screwed that up.

How I enjoy this kind of news. Maybe some day uPlay will follow GFWL into oblivion...

"Hi Xbox members, are you having trouble using the Uplay feature on games like Watch Dogs, Trials Fusion, Child of Light, and Assassin's Creed IV: Black Flag"

Oh look, DRM breaks another game launch. Love how they call the DRM malware a "feature". Technically true; no one called it a GOOD feature.

I thought trying to log into Uplay was just an ARG to get you really pumped to play Watch_dogs.

Angelous Wang:
Hopefully this get fixed by tomorrow, I've left the weekend completely free for Watch Dogs. Be pain if uPlay screwed that up.

Well I brought it on PC after seeming some pretty good reviews. I have not yet been able to play it due to problems with Uplay - I don't know how bad it is on consoles though.

Oh look, Uplay is a terrible service.

What a shock. This is my shocked face.

Hopefully, Microsoft and Sony use this to light a fire under Ubisoft's ass to get Uplay removed.

SerBrittanicus:

Angelous Wang:
Hopefully this get fixed by tomorrow, I've left the weekend completely free for Watch Dogs. Be pain if uPlay screwed that up.

Well I brought it on PC after seeming some pretty good reviews. I have not yet been able to play it due to problems with Uplay - I don't know how bad it is on consoles though.

I haven't had many problems with Uplay (when it hasn't felt like connecting, it's offline mode's worked fine) but Watch_Dogs had been freezing my computer whenever I selected new game, until I downloaded some beta drivers from AMD. Works alright now though, apart from maybe a crash to desktop every few hours.

Wait, what? They still make you use Uplay even if you're using a console? What kind of logic is that? I thought the whole point of buying the console was that it served as a DRM box so you could just play games without all the muss and fuss of PC "services".

Ubisoft really needs to get their shit together.

I honestly cannot handle these repeated feelings of vindication brought on by refusing to use UPlay.

Heh, like I didn't see something like this coming. UPlay is a scourge, be it PC or console players I can see..

Another reminder that DRM is bad, m'kay?

Another reminder not to pre-order most games, m'kay?

/sigh

People actually re ordered/ bought this thing day one after the constant alarm bells? 0_o

I can't say this surprises me in the least. U-Play is just putting a slightly nicer face on their always on DRM. Uplay is a parasite, it is the new GFWL. It is still just crappy DRM that messes up people's gaming experience.

Consumer advice in reviews is going out of the window. Technical issues are getting more and more hidden from review copies. There wasn't much coverage of the shoddy state of the PC port either (just don't buy it, don't give ubisoft your money until they can be bothered to unbreak it).

It's no the reviewers fault. They were all given review copies of the PS4 version, the best version, and the technical issues have only come to light once the game has gone live. Once again 'controlled environments' cripple journalists ability to be able to give accurate consumer advice.

Aggieknight:
Another reminder that DRM is bad, m'kay?

Another reminder not to pre-order most games, m'kay?

/sigh

It's worst when you remember this exact same problem effected Anno 2070 and literally every Assassin's Creed game on the PC, in one case making the game in question unplayable for a whole fucking month after it was released.

I think after all that and other pre-order incidents like Colonial Marines, anyone who pre-orders voids their right to complain when the inevitable happens, especially when it's a game which had so much publically known behind the scenes drama as this one.

This has been extremely annoying. I found the online portion to be decent fun, but not if connecting to a game (while the game stands #4 on the Steam play charts) takes that much time. I knew UPlay would screw things up, but not this badly.

I didn't even know UPlay was used on consoles, good to see Ubisoft are equally treating all gamers like criminal scum and not just PC gamers. Maybe it will be reflected in the reviews and they might consider scrapping it when they don't get perfect scores across the board.

As much as I would like to simply laugh at this article and revel in the schadenfreude, it is tempered by the knowledge that Ubisoft is still rolling around in piles of money from the people who still buy their crap.

"Hi Xbox members, are you having trouble using the Uplay feature on games like Watch Dogs, Trials Fusion, Child of Light, and Assassin's Creed IV: Black Flag?

Watch Dogs
Assassin's Creed IV: Black Flag

I love the fact that games where an illegal hacker and a pirate are protagonists, are unplayable for legitimate buyers due to the companies botched attempt to stop hacking and piracy?

Also apparently Watch Dogs is already available for pirates to download, and since it doesn't have any bother with Uplay that makes it the only version of the game that is playable.

Once again anti-piracy DRM stops everyone but pirates from playing a game that has just been released. Bravo.

It's fascinating that people are still pre ordering Uplay infected stuff. I mean I know the feeling when you really want to play *that* one game right now but a little restraint can save yourselves a lot of money and frustration

It seems Uplay is the cause of much frustration every time a big Ubisoft game is released. Honestly you could probably set your watch to it.

I still have yet to buy a pc game that uses Uplay as I've heard so many stories of Uplay's server problems leaving games unplayable that cannot justify buying them even when they go on sale as I cannot be bothered with the potential hassle.

Zontar:

Aggieknight:

Another reminder not to pre-order most games, m'kay?

/sigh

It's worst when you remember this exact same problem effected Anno 2070 and literally every Assassin's Creed game on the PC, in one case making the game in question unplayable for a whole fucking month after it was released.

I think after all that and other pre-order incidents like Colonial Marines, anyone who pre-orders voids their right to complain when the inevitable happens, especially when it's a game which had so much publically known behind the scenes drama as this one.

Yeah all this kind of stuff has gotten me to the point where I won't pre-order even games I'm pretty sure I'm gonna love and don't have any history of launch issues.

"Oh Tropico 5 is coming out soon, I love that series! They're even offering a 15% discount for pre-ordering instead of some crappy DLC everyone else is gonna get eventually anyway. This seems like a completely fair deal and I shoul...OH GOD X-REBIRTH AND DUKE NUKEM FOREVER FLASHBACKS!!!"

Kieve:
As much as I would like to simply laugh at this article and revel in the schadenfreude, it is tempered by the knowledge that Ubisoft is still rolling around in piles of money from the people who still buy their crap.

They lost €65 million for the 2013 financial year lets hope this mess gives then another loss!.

Well after 2 days of trying to get my GMG purchased PC Digital Deluxe Watchdogs key to work and being told that it is invalid and being told by GMG customer support to just wait it is due to server load on Uplay I have given up and demanded that they give me a refund.

I let my guard down after the always on DRM fiasco just long enough to let them fool me in to thinking Watchdogs would be worth it, I guess I can only laugh at my own stupidity here.

oh no. I can't use the multiplayer in games with shit multiplayer. I'm enraged. grrrrrr. can"t you see my rage ppffftttt I can't even type that with a straight face. Going to continue not caring, can't wait till my paycheck comes in next Friday so I can buy watch dogs. Honeslty I have never had a single problem with Uplay, Meanwhile Steam the so called "best thing ever" continues to make me chew through my mouse cord every time I open the damn thing. I guess I just have inverse luck.

As of this afternoon, Microsoft added another service alert. This one isn't Uplay specific, but it did prevent me from purchasing and downloading Watch Dogs. Oh well, I guess I just saved $60.

"Are you having trouble purchasing content? Don't worry, Xbox members, we're currently working to get this issue fixed as soon as possible. Thank you for your patience in the meantime. We'll update you again in half an hour."

What I never understand is why people continue buying from Ubisoft, a company that has a notorious and well-known history of enjoyment-disabling DRM. I guess it's in the same vein as how everyone complains about EA constantly, but, as soon as EA announces the next OMG! SHINY GRAPHICS! XX, everyone's running to buy it, completely forgetting all the fume and fury they just went through with the last game. These companies will never see any incentive to treat their customers better as long as people continue buying without discernment. The crying on the Internet is just noise that gets ignored as long as the money keeps rolling in.

I was unintentionally able to avoid most of the launch day problems with Watch_Dogs because the uPlay downtime over the past week has forced what would have been a simple overnight download and install with Steam to become a 3-day marathon download that I would have to nurse to the finish line every step of the way with the download frequently slowing down from the ~240 KB/s that I was getting (Australian ADSL2+, need I say more!) to a whopping 700 B/s - LITERALLY slower than dial-up! Pausing and resuming the download seemed to fix it however as I left it to download overnight and couldn't restart the download the total bandwidth went below SmartPower's 15 Kb/s limit and as such my system automatically shut itself down (It's a good way to save power when the software does not have an option to shut down when downloads finish!)

And don't even get me started on the inexcusable 15 hour delay between release and code issue that I had with GMG!

uPlay: We Cause All The Problems, And Fail To Solve The One Imaginary Problem We Made It For

major_chaos:
oh no. I can't use the multiplayer in games with shit multiplayer. I'm enraged. grrrrrr. can"t you see my rage ppffftttt I can't even type that with a straight face. Going to continue not caring, can't wait till my paycheck comes in next Friday so I can buy watch dogs. Honeslty I have never had a single problem with Uplay, Meanwhile Steam the so called "best thing ever" continues to make me chew through my mouse cord every time I open the damn thing. I guess I just have inverse luck.

Its not just the multiplayer. A lot of people can't even play the game period because of the uplay garbage.

Really? i got a buddy that pirated the game, and says that it plays just fine, he even got to start playing it a day before the release, i will have to take his word for it though because i don't think i can convince myself to buy it until it goes on sale.

Why do you people expect to play the games you paid for? That's not how uPlay rolls. You buy the game on launch day, and in a week or so, then you will get to play it. Can you imagine the outrage if you would see if you could play the game whenever you wanted?

(This was an anti-DRM sarcasm heavy message)

I never had any problems that stopped me from playing with Uplay on the Xbox 360. But even then I just found it to be slightly annoying, slower than a crippled snail, but also mostly ignorable. And last I checked it was still, after years of being in the way, since at least Assassin's Creed 1, considered a beta on the consoles.

But on the PC I just thought the damn thing was in the way all the time. Or it crashed, and messed up my game. I dislike it to such an extent that it's put me of buying more Ubisoft titles for the PC, and since that's the case they're really just doing it all wrong.

I mean they add nothing new, aside from problems. Steam already does all that Uplay does - without getting in the damn way - and I don't need another system drain having to start up before I can even launch the game, reminding me I got a damn achievement, a friend's online or pestering me with it's damn cloud synchronizations. Synchronizations that crash or fail every once in a while... and that's if the damn thing even manages to log on.

This is the thing, no matter how unobtrusive (although I certainly wouldn't call uPlay that) DRM is when everything is working, it's when something stops working that you see the true stupidity of it.

Angelous Wang:
Hopefully this get fixed by tomorrow, I've left the weekend completely free for Watch Dogs. Be pain if uPlay screwed that up.

You should have scheduled in a uPlay problem. I'm serious.

I don't think it's unreasonable to expect games to work at launch, but I think once you've seen the pattern Ubisoft (for example) has going, it's time to just stop buying games until you know they work. If they're not going to make their games work, we shouldn't be rewarding them with money.

008Zulu:
Why do you people expect to play the games you paid for?

You'd be surprised how many people said that straight.

major_chaos:
oh no. I can't use the multiplayer in games with shit multiplayer. I'm enraged. grrrrrr. can"t you see my rage ppffftttt I can't even type that with a straight face. Going to continue not caring, can't wait till my paycheck comes in next Friday so I can buy watch dogs. Honeslty I have never had a single problem with Uplay, Meanwhile Steam the so called "best thing ever" continues to make me chew through my mouse cord every time I open the damn thing. I guess I just have inverse luck.

Uplay affects games without any multiplayer content. This isn't just a MP issue.

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