The Escapist's Video Player - Feedback and Updates

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ThyNameIsMud:
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I had the same issue of being unable to fast forward or rewind the videos - Win 8.1/64 with two different webkit browsers, Chrome and Torch, in addition to Firefox and Opera. Same issue on a laptop with identical configuration. Essentially, clicking on the progress bar either before or after the current progress marker just pauses and unpauses the playback.

However, I have found a fix that works for my setup:

Selecting 'Show Controls' from the options menu sorts the problem out in all browsers and full navigation is restored. Reverting to 'Hide Controls' brings the problem back.

Show Controls is a bit misleading as it only really pulls up an additional timeline for the video, rather than the expected additional VCR-esque buttons, but hopefully this info will help.

Rather than a screenshot, would a quick video of this be of any use?

I'm getting the same issue of not tracking in the timeline. If I try the show controls this happens.

http://i.imgur.com/NhEX3pf.png?1 I get this when I try to enable controls and it locks me out from getting to the hidden controls because they sit behind your player controls.

chrome win 7 home premium

IndieForever:
Rather than a screenshot, would a quick video of this be of any use?

Yes please, if you're able to show from page load. Bonus points for pulling up the console tab in the developer tools (F12 -> Console Tab)

ThyNameIsMud:
Bonus points for pulling up the console tab in the developer tools (F12 -> Console Tab)

We'll get this uploaded to YT along with a proper console analysis for you tomorrow. My OH is a web developer and has been strong-armed, ermm, I mean will be delighted to help out. I'm a C++/UE4 dev but I make the best lasagne in the house so I'm sure he'll be able to show you what you want to see and pick the relevant bit of code for analysis. It's not exactly a deal-breaker, really, but something is obviously going on with more modern browsers and, if you're anything like me, you'll be itching to put this right because your code should just.. work :)

I've dabbled in this and the lack of cross-browser/platform conformity would drive me bananas. It takes a patient mind to work on the web these days.

Will drop you a PM with link to the vid shortly.

I watched a ZP video either today or yesterday and was disappointed that I could not use the progress bar to go back 10 seconds and re-hear what I missed. The only option is to pause or re-view the whole episode even if the part I wanted to see was 4 minutes in.

I was finally able to reproduce it. Looks like VPAID is flipping out, I'll see if I can isolate the cause and get it patched.

IndieForever:
Snip.

FoolKiller:
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From what I can tell the patch worked, can y'all verify?

Yup - works fine for me across all browsers. Just to let you know, as you've been patching VPAID, that none of the videos I checked were serving ads. Obviously I can't tell if that's deliberate or not!

IndieForever:
Yup - works fine for me across all browsers. Just to let you know, as you've been patching VPAID, that none of the videos I checked were serving ads. Obviously I can't tell if that's deliberate or not!

Yeah, I confirmed as were working before I pushed the patch. There's some ad that's erroring out that's also at like 90% fill. The T-Mobile ads are still propagating though so I know it's not an issue with the player.

Now I can't watch it again. Can't watch the new ZP or the one before it. And I could before.

Edit: Ok, now I can

Yup seems to be working fine now thanks very much for that. I;m also not getting adds before a video. I get ads on the page but not before the video.

ThyNameIsMud:

IndieForever:
Snip.

FoolKiller:
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From what I can tell the patch worked, can y'all verify?

Just tried it. Works now. Thanks

Most video players pause/unpause the video when the space bar is pressed, the new video player does not. This is kind of inconvenient and it would be nice if that hotkey could be added.

I'm afraid I've had to completely stop using The Escapist for videos now and simply wait a week til content is on YouTube. Even when I go incognito and turn off my browser extensions such as adblockers, the new player seemed designed to not get past the initial splash screen. It's a shame, I preferred the old one.

Updated the video player ad code to ensure flash ads and video itself doesn't run in parallel. Let me know y'all find issues with this.

Drathnoxis:
Most video players pause/unpause the video when the space bar is pressed, the new video player does not. This is kind of inconvenient and it would be nice if that hotkey could be added.

I'll roll that into a future update.

endtherapture:
I'm afraid I've had to completely stop using The Escapist for videos now and simply wait a week til content is on YouTube. Even when I go incognito and turn off my browser extensions such as adblockers, the new player seemed designed to not get past the initial splash screen. It's a shame, I preferred the old one.

Mind following the steps over at the video help page? Screen shots of the issue would also be rad.

Drathnoxis:
Most video players pause/unpause the video when the space bar is pressed, the new video player does not. This is kind of inconvenient and it would be nice if that hotkey could be added.

Added hotkeys to the player

  • Space bar toggles play/pause.
  • Right and Left Arrow keys seek the video forwards and back.
  • Up and Down Arrow keys increase and decrease the volume.
  • M key toggles mute/unmute.
  • F key toggles fullscreen off and on. (Does not work in Internet Explorer, it seems to be a limitation where scripts cannot request fullscreen without a mouse click)
  • Double-clicking with the mouse toggles fullscreen off and on.
  • Number keys from 0-9 skip to a percentage of the video. 0 is 0% and 9 is 90%.

ThyNameIsMud:

Drathnoxis:
Most video players pause/unpause the video when the space bar is pressed, the new video player does not. This is kind of inconvenient and it would be nice if that hotkey could be added.

Added hotkeys to the player

  • Space bar toggles play/pause.
  • Right and Left Arrow keys seek the video forwards and back.
  • Up and Down Arrow keys increase and decrease the volume.
  • M key toggles mute/unmute.
  • F key toggles fullscreen off and on. (Does not work in Internet Explorer, it seems to be a limitation where scripts cannot request fullscreen without a mouse click)
  • Double-clicking with the mouse toggles fullscreen off and on.
  • Number keys from 0-9 skip to a percentage of the video. 0 is 0% and 9 is 90%.

The space bar doesn't seem to work as intended, it seems to toggle the last button that was clicked. If fullscreen was clicked last spacebar toggles fullscreen, if mute was toggled last spacebar toggles mute.

Also, I'm not sure if it's a bug, but it seems kind of odd to me. When the big play button is clicked to initially start the video, the actual video starts playing for a couple seconds before the ad kicks in. In those initial seconds, the video cannot be paused, fullscreened, or muted. Neither the hotkeys or the buttons work during that time.

Drathnoxis:

ThyNameIsMud:

Drathnoxis:
Most video players pause/unpause the video when the space bar is pressed, the new video player does not. This is kind of inconvenient and it would be nice if that hotkey could be added.

Added hotkeys to the player

  • Space bar toggles play/pause.
  • Right and Left Arrow keys seek the video forwards and back.
  • Up and Down Arrow keys increase and decrease the volume.
  • M key toggles mute/unmute.
  • F key toggles fullscreen off and on. (Does not work in Internet Explorer, it seems to be a limitation where scripts cannot request fullscreen without a mouse click)
  • Double-clicking with the mouse toggles fullscreen off and on.
  • Number keys from 0-9 skip to a percentage of the video. 0 is 0% and 9 is 90%.

The space bar doesn't seem to work as intended, it seems to toggle the last button that was clicked. If fullscreen was clicked last spacebar toggles fullscreen, if mute was toggled last spacebar toggles mute.

Also, I'm not sure if it's a bug, but it seems kind of odd to me. When the big play button is clicked to initially start the video, the actual video starts playing for a couple seconds before the ad kicks in. In those initial seconds, the video cannot be paused, fullscreened, or muted. Neither the hotkeys or the buttons work during that time.

As I understand it it's a UX issue, from the documentation:

Note: clicking any of the control buttons such as Play/Pause, Fullscreen, or Mute, will remove focus on the player which appears to "break" the hotkeys. This is for accessibility reasons so that people who do not use or know about the hotkeys can still properly use the Tab key to highlight the control buttons and space to toggle them.

To restore focus, just click on the video, or an empty part of the control bar at the bottom of the video player.

Let me know what you think about it in use and I'll make whatever changes are needed to improve the overall experience.

ThyNameIsMud:

As I understand it it's a UX issue, from the documentation:

Note: clicking any of the control buttons such as Play/Pause, Fullscreen, or Mute, will remove focus on the player which appears to "break" the hotkeys. This is for accessibility reasons so that people who do not use or know about the hotkeys can still properly use the Tab key to highlight the control buttons and space to toggle them.

To restore focus, just click on the video, or an empty part of the control bar at the bottom of the video player.

Let me know what you think about it in use and I'll make whatever changes are needed to improve the overall experience.

Well, the space bar is effectively useless as a pause/play button because the first thing that someone is going to do is click the fullscreen button. This causes the spacebar to become the fullscreen toggle immediately. You can't even really avoid doing this because you need to click on something to bring the video into focus for the hotkeys to function at all, so you might as well click fullscreen and kill two birds with one stone. And spacebar is the best option for a pause/play hotkey since it's the big button at the front of the keyboard and pausing is the kind of feature you just want to be able to access the easiest.

Sorry if I wasn't clear but the second part of my post was actually referring to a separate issue unrelated to the hotkeys. Using Zero Punctuation as an example, what I meant was:
-I load the page for a Zero Punctuation video
-I click on the video to begin the stream
-The Zero Punctuation video begins playing for a couple seconds***
-The ad kicks in and overrides the Zero Punctuation video
-The ad plays to completion
-The Zero Punctuation video begins playing where it left off

***Here is where the video is unresponsive to anything be it hotkey or button click on the video

It just seems wrong, and the first couple times it happened I thought the video had locked up on me and I refreshed before the ad started. It seems to me that the ad should play first before the [Zero Punctuation] video starts at all. I don't remember this issue happening before this last update, though so maybe something broke.

The video players controls dont work after i start the video. Cant pause, fullscreen or skip the video around. Currently on Win 10/Firefox combo, but same happened on Win 8/Firefox on my other computer.

Patched the issue with the controls not being relinquished from the adunit/linear ad mode. Should no longer prevent you from using the controls before/after the ad has played.

- started tracking registering performance metrics (time to load, ad load, etc)
- Player will detect if you're blocking/don't have flash and serve the html5 ads instead (if available)

The new video player sucks. I have given it a few months to get better but it still plays for a few seconds and then pauses to buffer again. Even if i pause it and go out for a smoke the videos do not buffer while i am out. I have a crappy internet connection but i can watch video all day on youtube in 480p or 720p on a good day. The old player on the escapist would buffer super fast on the same connection and play perfectly. Started having to go to youtube to watch reposted copies of zero punctuation and judging by the cover (what happened to all the good content on here? I used to watch half a dozen shows a week but hey thats another topic)

also the video controls never come back after they auto hide which is frustrating

new video player might be fine on a good connection but its unusable on a poor one. even on 360p

running linux mint with both firefox and chrome

ICEWOLF:
The new video player sucks. I have given it a few months to get better but it still plays for a few seconds and then pauses to buffer again. Even if i pause it and go out for a smoke the videos do not buffer while i am out. I have a crappy internet connection but i can watch video all day on youtube in 480p or 720p on a good day. The old player on the escapist would buffer super fast on the same connection and play perfectly. Started having to go to youtube to watch reposted copies of zero punctuation and judging by the cover (what happened to all the good content on here? I used to watch half a dozen shows a week but hey thats another topic)

also the video controls never come back after they auto hide which is frustrating

new video player might be fine on a good connection but its unusable on a poor one. even on 360p

running linux mint with both firefox and chrome

Try clearing your cache and giving it another shot. The controls hiding is usually from ad block software, though I've noticing it happening from hitting play before the ad loads but while the ad server has already claim the video element for itself. If that doesn't work, try disabling Flash and let me know if it's better.

I can't find anyone else with this problem, but I haven't been able to watch anything on The Escapist since they started plugging their Youtube channel before all their videos. It plays the sponsor's ad fine, then the Youtube ad, and then it stops and hitting play just repeats the Youtube video. I've tried Chrome and Firefox, and it's been the same with both. Help?

DaMan1500:
I can't find anyone else with this problem, but I haven't been able to watch anything on The Escapist since they started plugging their Youtube channel before all their videos. It plays the sponsor's ad fine, then the Youtube ad, and then it stops and hitting play just repeats the Youtube video. I've tried Chrome and Firefox, and it's been the same with both. Help?

Contact us to get this resolved.

-Louis

DaMan1500:
I can't find anyone else with this problem, but I haven't been able to watch anything on The Escapist since they started plugging their Youtube channel before all their videos. It plays the sponsor's ad fine, then the Youtube ad, and then it stops and hitting play just repeats the Youtube video. I've tried Chrome and Firefox, and it's been the same with both. Help?

Same problem here. I tried disabling Ad Block in Chrome and now it plays the regular ad and the escapist ad, but never the video. I then tried Internet Explorer where I have no ad block installed, still the same issue. Then I also tried it on a fresh install of FireFox with no addons and still had the same problem.

Jason Helton:

DaMan1500:
I can't find anyone else with this problem, but I haven't been able to watch anything on The Escapist since they started plugging their Youtube channel before all their videos. It plays the sponsor's ad fine, then the Youtube ad, and then it stops and hitting play just repeats the Youtube video. I've tried Chrome and Firefox, and it's been the same with both. Help?

Same problem here. I tried disabling Ad Block in Chrome and now it plays the regular ad and the escapist ad, but never the video. I then tried Internet Explorer where I have no ad block installed, still the same issue. Then I also tried it on a fresh install of FireFox with no addons and still had the same problem.

Got Flash enabled or disabled in your list of plugins/extensions?

This is the most appropriate place I can think of to post this, please remove or move if there's somewhere else better suited.

The Escapist forums absolutely HAMMER my PC's performance, and I believe it's to do with the autoplaying video ads. Even with just one or two Escapist tabs open, my Flash Player's memory usage can swell to over 1GB resulting in multiple error popups, lag when typing, and straight-up freezing.

My system is running Windows 7 and Firefox. Anything I can do to avoid this? I wasn't having nearly as much trouble with the forums up until a year or so ago.

Hello, this has been almost a year since, but I'm still having problems with the video player. Every time I try to play anything from Zero Punctuation, it always plays the same old Escapist Ad (That looks like it would make such a sweet water slide) and then nothing after wards. I could watch it on Youtube a week later if not for the fact that the blue background credits section is not included at the end of those videos.

If it is not too much trouble, please help me with this problem. Yes, I have emptied out my history, cookies and whatnot, updated the flash player and even turned ad block on and off. All have resulted in the same ad over and over again. I've made an account in the hope of reaching out to anyone within the site to please help with this problem. I've really enjoyed Yatzhee's work and it would be a shame that I cannot watch them unaltered again.

Gaminnewf:
Hello, this has been almost a year since, but I'm still having problems with the video player. Every time I try to play anything from Zero Punctuation, it always plays the same old Escapist Ad (That looks like it would make such a sweet water slide) and then nothing after wards. I could watch it on Youtube a week later if not for the fact that the blue background credits section is not included at the end of those videos.

If it is not too much trouble, please help me with this problem. Yes, I have emptied out my history, cookies and whatnot, updated the flash player and even turned ad block on and off. All have resulted in the same ad over and over again. I've made an account in the hope of reaching out to anyone within the site to please help with this problem. I've really enjoyed Yatzhee's work and it would be a shame that I cannot watch them unaltered again.

Having the same issue here, some old Escapist ad telling me to subscribe on Youtube, then nothing. I've tried on my chromebook, and Chrome/Firefox on Windows 10, but having the same issue across all browsers. What's going on here?

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