Civilization V DirectX 10/11 bug

I bought Civ V a few days ago and discovered something odd.

image

I can't run the DirectX 10 or 11 version, only Dx9 and I have Windows 7 installed on my computer. Do any of you know how to fix this, or at least know what causes it?

Does your hardware support DX10?

According to that error it thinks you have vista.

A lot of people have been getting this error, including myself. What you have to do is find your steam.exe, and got to compatibility mode. The trick is to click the "change settings for all users" and you'll probably discover that it is set to compatibility mode. Just turn it off and you should be just fine. If this doesn't work, some people have said that running the Directx installer that is located in the Civ V directory also works.

oplinger:
Does your hardware support DX10?

According to that error it thinks you have vista.

He'd still be able to run dx10 if he had vista just not 11.

The steam forums are your best bet:

http://forums.steampowered.com/forums/showthread.php?t=1440616

Thats a troubleshooting thread from the civ 5 part.

19# DirectX 9, DirectX 10, DirectX 11 Permanent Fix
Install "DXSetup.exe" from steamapps\common\sid meier's civilization v\directx and it will resolve all your DirectX problems.

oplinger:
Does your hardware support DX10?

According to that error it thinks you have vista.

I got my computer a year or two ago, so it should support it, although it just had Win Xp installed as I didn't want Vista. I got Win 7 later.

Acidwell:

oplinger:
Does your hardware support DX10?

According to that error it thinks you have vista.

He'd still be able to run dx10 if he had vista just not 11.

The steam forums are your best bet:

http://forums.steampowered.com/forums/showthread.php?t=1440616

Thats a troubleshooting thread from the civ 5 part.

19# DirectX 9, DirectX 10, DirectX 11 Permanent Fix
Install "DXSetup.exe" from steamapps\common\sid meier's civilization v\directx and it will resolve all your DirectX problems.

I tried it but I just ended up with the same result.

Fiend Dragon:
A lot of people have been getting this error, including myself. What you have to do is find your steam.exe, and got to compatibility mode. The trick is to click the "change settings for all users" and you'll probably discover that it is set to compatibility mode. Just turn it off and you should be just fine.

I'll try that.

EDIT: It worked, thank you!

Acidwell:

oplinger:
Does your hardware support DX10?

According to that error it thinks you have vista.

He'd still be able to run dx10 if he had vista just not 11.

The steam forums are your best bet:

http://forums.steampowered.com/forums/showthread.php?t=1440616

Thats a troubleshooting thread from the civ 5 part.

19# DirectX 9, DirectX 10, DirectX 11 Permanent Fix
Install "DXSetup.exe" from steamapps\common\sid meier's civilization v\directx and it will resolve all your DirectX problems.

Service pack 2 of vista has DX11.

XP cant support DX10 or DX11.

7 Supports both out of the box.

>> Saying it thinks he has vista seemed relevant to me. Like perhaps...compatibility mode.

oplinger:

Acidwell:

oplinger:
Does your hardware support DX10?

According to that error it thinks you have vista.

He'd still be able to run dx10 if he had vista just not 11.

The steam forums are your best bet:

http://forums.steampowered.com/forums/showthread.php?t=1440616

Thats a troubleshooting thread from the civ 5 part.

19# DirectX 9, DirectX 10, DirectX 11 Permanent Fix
Install "DXSetup.exe" from steamapps\common\sid meier's civilization v\directx and it will resolve all your DirectX problems.

Service pack 2 of vista has DX11.

XP cant support DX10 or DX11.

7 Supports both out of the box.

>> Saying it thinks he has vista seemed relevant to me. Like perhaps...compatibility mode.

Steam was on Win Vista Compatibility mode, as Fiend Dragon suggested. I turned it off now, and Civ V works fine.

oplinger:

Acidwell:

oplinger:
Does your hardware support DX10?

According to that error it thinks you have vista.

He'd still be able to run dx10 if he had vista just not 11.

The steam forums are your best bet:

http://forums.steampowered.com/forums/showthread.php?t=1440616

Thats a troubleshooting thread from the civ 5 part.

19# DirectX 9, DirectX 10, DirectX 11 Permanent Fix
Install "DXSetup.exe" from steamapps\common\sid meier's civilization v\directx and it will resolve all your DirectX problems.

Service pack 2 of vista has DX11.

XP cant support DX10 or DX11.

7 Supports both out of the box.

>> Saying it thinks he has vista seemed relevant to me. Like perhaps...compatibility mode.

Yeah that could be it

Moonpooman:

oplinger:

Acidwell:

oplinger:
Does your hardware support DX10?

According to that error it thinks you have vista.

He'd still be able to run dx10 if he had vista just not 11.

The steam forums are your best bet:

http://forums.steampowered.com/forums/showthread.php?t=1440616

Thats a troubleshooting thread from the civ 5 part.

19# DirectX 9, DirectX 10, DirectX 11 Permanent Fix
Install "DXSetup.exe" from steamapps\common\sid meier's civilization v\directx and it will resolve all your DirectX problems.

Service pack 2 of vista has DX11.

XP cant support DX10 or DX11.

7 Supports both out of the box.

>> Saying it thinks he has vista seemed relevant to me. Like perhaps...compatibility mode.

Steam was on Win Vista Compatibility mode, as Fiend Dragon suggested. I turned it off now, and Civ V works fine.

Yay! I helped!

how do you instal the steamapps\common\sid meier's civilization v\directx? can't figure it out. i will be grateful for any help.

Fiend Dragon:

Moonpooman:

oplinger:

Service pack 2 of vista has DX11.

XP cant support DX10 or DX11.

7 Supports both out of the box.

>> Saying it thinks he has vista seemed relevant to me. Like perhaps...compatibility mode.

Steam was on Win Vista Compatibility mode, as Fiend Dragon suggested. I turned it off now, and Civ V works fine.

Yay! I helped!

ok, I tried these. I have re-installed Direct X from civ folder, ensured neither civ exe has compatibility mode checked on it, and ensured that for steam as well. I guess I am hoping you have more things to try.

Gah! FFS. Sorry.

inactive year old threads should be locked

mad825:
Gah! FFS. Sorry.

inactive year old threads should be locked

It's okay, no-one got hurt.

Hey guys, I have a brand new Windows 7 PC that I built myself and it has DX11 compatible graphics (HD graphics 3000). I had this same problem and I read this thread then turned off compatibility mode, installed "DXsetup" and everything but the problem persisted. So I am coming to you guys one more time for some help. If you could answer, it would be greatly appreciated.

 

Reply to Thread

This thread is locked