EA now issuing permanent Origin bans through content filter

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Solution: don't post on useless Origin forums.

MetallicaRulez0:
Solution: don't post on useless Origin forums.

Yes, I wish I'd known this THEN.

Am currently on phone with EA support.

It's not a 72 hour ban, it's a permaban.

Posting the audio shortly.

Hope you get your account back :< Kind of sucks.

xXxJessicaxXx:
Oh that's nothing my friend. People in the Sims 3 community have been banned because of something they posted on their private blogs I shit you not.

The thing in question? Complaining that the exchange was down for the second month in a row...

I actually feel kind of nervous posting this... that should say a lot.

Well thats the next logical step for EA's banbot, it bans people for stuff they never said, it bans people twice on the same post without anyone reposting it, so the next logical step for its evolution is to ban anyone associated with ban victims.

With each ban, it grows in power... coming soon to an EA account near you, EA BAN BOT.

This is why I don't purchase EA products anymore. In following with Jim Sterling's episode about boycotting, EA is a company that absolutely needs to be boycotted into non-existence. The EA-Nazi comparison is pretty old at this point, but it's taken on a startling new relevance with this whole Origin thing.

How goes it so far buddy? I'm sure that this situation does indeed ruin a gentleman's evening... Glad I avoid the EA forums.

I want to prove, on top of the content filter being glitchy, that anyone can be framed, just by having a few people hitting the report button on inoffensive posts, but to do so I'd have to frame someone. :\

Who wants to *potentially* sacrifice an account for 72 hours, possibly for life, in order to test this?

This would, properly documented, make a world-famous blog or news site entry. Proof that if you play BF3 and a few people don't like you, you can be "terminated and suspended".

Oh EA how we love you so.

-.-

DICE's community manager on Reddit is ignoring my PMs.

Why, crash7800, why?!

EDIT: started a new BF3 subreddit about this:
http://www.reddit.com/r/battlefield3/comments/n04lb/i_was_forum_banned_and_cut_off_from_bf3/

I need upvotes.. for some reason any post on reddit about these bans, by me or others, gets about 50% downvotes, more than any other topic. Suspicious.

i feel so bad for you man....wish there was something i can do aside from spreading this story among my friends which probably wont do much

well, since I found so many other people who had similar things happen to them, I've decided to start a website about it and give them a public voice.

www.EAstolemyBF3.com - keep watching, I'll have forums and a portal up soon

MaximumTacos:

SmegInThePants:
small claims court!

It's only $160 to file in my locality. They'll try to claim that I'm subject to binding arbitration but there's way around that. Also they'll still spend thousands flying a lawyer out to me.

Strongly considering this option along with documenting the saga.

Most of the claims people bring against game companies are settled out of court specifically because they'd rather refund your $85 than spend thousands to fly a lawyer out.

MaximumTacos:
I want to prove, on top of the content filter being glitchy, that anyone can be framed, just by having a few people hitting the report button on inoffensive posts, but to do so I'd have to frame someone. :\

Who wants to *potentially* sacrifice an account for 72 hours, possibly for life, in order to test this?

This would, properly documented, make a world-famous blog or news site entry. Proof that if you play BF3 and a few people don't like you, you can be "terminated and suspended".

If you still need someone, i'm up for it.

Btw. RPS "picked up" on the story and also linked to this forum post: http://www.rockpapershotgun.com/2011/12/05/ea-origin-bans-update-edition/

MetallicaRulez0:
Solution: don't post on useless Origin forums.

I'm thinking that it's a better solution to not buy EA's games in order to discourage that sort of business practice.

What you have there is more of a workaround, really.

Yeah. Avoiding Origin until EA unlinks the forum/game bans. I haven't gotten banned from anywhere, to the best of my knowledge thus far. I have been a power tripping mod though. It sounds way to hard to get CS to reverse them to risk games on forum bans.

Next year, wanna bet EA will be making more console exclusives because 'pc gaming is dying'? :p

I own 1 game that actually requires Origin to install which was Alice - Madness Returns, so my lack of being able to play it does not bother me at all.

I really hope EA gets of this fucking high horse and sees that banning people from their accounts because of shit that happens on the forums is a little of the limit.

Xpheyel:
Yeah. Avoiding Origin until EA unlinks the forum/game bans. I haven't gotten banned from anywhere, to the best of my knowledge thus far. I have been a power tripping mod though. It sounds way to hard to get CD to reverse them to risk games on forum bans.

Next year, wanna bet EA will be making more console exclusives because 'pc gaming dying'? :p

Let them, any publisher that wants to treat their customers in that way is not welcome to have a product on my computer.
But than again I think these publishers forget that unlike myself, I think most people are multi-platform gamers. So if you piss off enough pc gamers eventually you are going to start hitting the console market too.

Xpheyel:
Yeah. Avoiding Origin until EA unlinks the forum/game bans. I haven't gotten banned from anywhere, to the best of my knowledge thus far. I have been a power tripping mod though. It sounds way to hard to get CD to reverse them to risk games on forum bans.

Next year, wanna bet EA will be making more console exclusives because 'pc gaming dying'? :p

Funny thing is though:
Even console/ios/etc gamers are going to get screwed by forum posts. Origin is just EA Online/EA accounts/EA Store, etc brought under 1 umbrella of turd. So if someone goes and acquires a magical EA ban then it should in theory ban them from the EA games that have a sign in.

The console forums on battlelog are FAR WORSE than the PC ones, seriously its one hell of a sewer there, anyone who thought OP's post on the battlelog forums was flamebait then just wow when you see that one. I just wonder how many console gamers have fallen prey to EA's banhammer and not known how to do anything about it.

Its also worth noting that EA is making an increased push to console manufacturers to get Origin on their platforms, especially the Wii U where they want to RUN the online. Imagine that, you get banned because someone swears at you and that nice shiny Wii U you bought you suddenly can't go online on.

you shouldn't have resorted to using obscenities that were going to get you suspended dude. You totally asked for this.

Hi just wanted to say I've registered just because I'm that shocked by what I've read here I want to show some sort of support at least. I saw this on Bungie.net off topic forum first and then came here through the link there. It seems that what EA are doing here is outright theft. I am seriously considering boycotting EA from now on, even though I didn't buy much of their stuff in the first place, and never used their forums.

Spy_Guy:

MetallicaRulez0:
Solution: don't post on useless Origin forums.

I'm thinking that it's a better solution to not buy EA's games in order to discourage that sort of business practice.

What you have there is more of a workaround, really.

Mmmk... deprive yourself of Mass Effect 3. I'm sure that will show them!

I called EA Support this morning. Aaron was suspended for using vulgar language on multiple occasions, and was warned repeatedly to cease such behavior. EA warned him twice on November 17, and then again on December 2 before finally issuing a 72 hour suspension. He wasn't suspended by some filter malfunction or for comments made by others, he was suspended for stuff he did over the past few weeks.

Don't feel one bit sorry for you. It's your fault you registered on EA's forums.Its' your fault your running around the internet like a cat being chased by a vacuum cleaner screaming for attention and support. And its' your fault you can't man up and keep this private instead fo the following. Which would help expedite the process GREATLY because EA wouldn't be pulling damage control for your little hissy fit and label your issue to be done "with all due speed". Next time you register for those forums make sure the only posts you make are constructive.

That said EA/Origin can lick my sweaty balls. GO RZR1911 and their Origin free BF3 bypass!

Cullina:
I called EA Support this morning. Aaron was suspended for using vulgar language on multiple occasions, and was warned repeatedly to cease such behavior. EA warned him twice on November 17, and then again on December 2 before finally issuing a 72 hour suspension. He wasn't suspended by some filter malfunction or for comments made by others, he was suspended for stuff he did over the past few weeks.

If this is true, is anyone else disturbed that an unconnected third party can contact EA Support and be given this information?

AD-Stu:

If this is true, is anyone else disturbed that an unconnected third party can contact EA Support and be given this information?

I would be if if it was true. I call BS, because with EA there is no "warn repeatedly", its just try to login in one day and pow suspension/ban, if it was true it'd be even WORSE for EA because not only they banning permanently from ALL games which shouldn't be done, theyre also handing out personal information, information commissionaire here we come. OP stated what went down.

Probably just the EA Defence force waking up.

DecoyBeacon:

AD-Stu:

If this is true, is anyone else disturbed that an unconnected third party can contact EA Support and be given this information?

I would be if if it was true. I call BS, because with EA there is no "warn repeatedly", its just try to login in one day and pow suspension/ban, if it was true it'd be even WORSE for EA because not only they banning permanently from ALL games which shouldn't be done, theyre also handing out personal information, information commissionaire here we come. OP stated what went down.

Probably just the EA Defence force waking up.

This. There's no warning, as I just found out myself.

Cullina:
I called EA Support this morning. Aaron was suspended for using vulgar language on multiple occasions, and was warned repeatedly to cease such behavior. EA warned him twice on November 17, and then again on December 2 before finally issuing a 72 hour suspension. He wasn't suspended by some filter malfunction or for comments made by others, he was suspended for stuff he did over the past few weeks.

Funny how you felt it was so important that you sign up here to post this, as well as posting it on reddit in two different threads AND on rockpapershotgun AND probably a few other places I haven't noticed yet, you silly rank amateur. You claim on reddit to be a journalist. Ha.

See-through damage control at it's cheesiest. I helped quelch a few crisises in my time, and I never was as sloppy as "Cullina" / "lext" here. Jeez. I'm rather insulted by what a weak attempt this was.

There was apparently a warning for profanity, I only saw it when I checked my throwaway email account used for signing up for origin, late in November. Also, the warning wasn't a warning, but stated I was suspended for 72 hours. This was back in November. I checked my game, found I was NOT suspended at all, and assumed the email was bullshit and could be ignored. The "two warnings" were generated at exactly the same time and came in one email thread in Gmail.

Then, on December 2nd, I was not warned but autobanned for something I didn't do.

The first support guy was willing to confirm the offending "banned for" phrase back to me, despite what EA is apparently claiming now that WAS what I was 'final offensed' for and I know for a fact that I didn't post it for reasons I've gone over before (not my cursing style, was obviously posted by an IRNV supporter when I was an IRNV detractor, etc). In fact, I'm willing to take a polygraph at my own expense on that, absurd as that sounds.

Anyway, it's pretty much a set of russian nesting dolls. The biggest issue is being cut off from paid for games over a forum. The second biggest is the fact that the "final straw" wasn't something I even did, mostly because their filter/reporting system is buggier than a cockroach infested dumpster. The third issue is that even if I had a pattern of behavior to begin with, that doesn't justify any of it and language doesn't need to be censored in a M rated game's forum that requires a purchased game to even view.

MaximumTacos:

Cullina:
I called EA Support this morning. Aaron was suspended for using vulgar language on multiple occasions, and was warned repeatedly to cease such behavior. EA warned him twice on November 17, and then again on December 2 before finally issuing a 72 hour suspension. He wasn't suspended by some filter malfunction or for comments made by others, he was suspended for stuff he did over the past few weeks.

Funny how you felt it was so important that you sign up here to post this, as well as posting it on reddit in two different threads AND on rockpapershotgun AND probably a few other places I haven't noticed yet, you silly rank amateur. You claim on reddit to be a journalist. Ha.

See-through damage control at it's cheesiest. I helped quelch a few crisises in my time, and I never was as sloppy as "Cullina" / "lext" here. Jeez. I'm rather insulted by what a weak attempt this was.

I'd like to say I'm insulted, but I don't really have a reputation to discredit. Carry on.

*EDIT* They said the suspension was 72 hours and would end tomorrow. They also said that it states in the ToS blah blah blah we take away your games during suspensions. I think it's bs for them to take away single player games and I don't buy any origin games. I think I have an origin account for SWTOR beta only and would not buy an origin game on principle alone.

This is an automated email I got regarding a profile I reported that had that tattoo of two naked male sailors banging each other as an avatar.


Note that their privacy policy prevents telling anyone about the outcome of an investigation but apparently they will tell random strangers who call them up about my case.

---------- Forwarded message ----------
From: noreply@ea.com <noreply@ea.com>
Date: Wed, Nov 23, 2011 at 12:57 AM
Subject: Bad content in profile
To: "maximumtacos@gmail.com" <maximumtacos@gmail.com>

Hello,

We would like you to know that we received your petition and are currently investigating it. Due to our Privacy Policy, we cannot contact you concerning the outcome of the investigation, but please rest assured that we will take appropriate action.

You can read the Terms of Service for Electronic Arts Online by going to the following web address:

http://www.ea.com/global/legal/tos.jsp

Sincerely,
Customer Support
Electronic Arts, Inc.

ps: cullina, funny how "they" told you it's ending when all the support people are seeing a perma-ban. Did you listen to the recording of the second phone support guy?

MaximumTacos:
ps: cullina, funny how "they" told you it's ending when all the support people are seeing a perma-ban. Did you listen to the recording of the second phone support guy?

I only listened to a few minutes of I believe the second call. I don't remember what he said exactly, but I do know what the guys I talked to told me.

EA - Making Griefing so easy.

Cullina:

MaximumTacos:
ps: cullina, funny how "they" told you it's ending when all the support people are seeing a perma-ban. Did you listen to the recording of the second phone support guy?

I only listened to a few minutes of I believe the second call. I don't remember what he said exactly, but I do know what the guys I talked to told me.

EA support gave you information about another user? and that is somehow better?

Cullina:
*EDIT* They said the suspension was 72 hours and would end tomorrow. They also said that it states in the ToS blah blah blah we take away your games during suspensions.

Again, if this is true, isn't it disturbing that they're happy to give out details to unrelated third parties?

Hell, the email quoted above says even the person being investigated can't be contacted about the outcome of an investigation as a result of the company's privacy policy, but it's apparently OK to give you this kind of information?

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