Speaking to GamesIndustry.biz, Best Buy representative Emily Schroeder said many of the company's stores did not receive the shipments in time for planned midnight openings or Tuesday morning sales. "Best Buy tries to ensure that all customers can get the products they want in our stores," she said. "Sometimes situations beyond our control such as shipping and freight issues can make it difficult for a customer to obtain what they are looking for."
"We have been working with the vendor and shipping companies to remedy this situation for our customers and expect to receive shipments on Tuesday November 20 and Wednesday November 21," she added.
In a conference call earlier this month, EA CEO John Riccitiello predicted a shortage of Rock Band supplies over the holidays, warning gamers to "get in line outside your favorite retailer" on launch day or risk missing out until 2008. "We won't be able to put up enough inventory to meet the demand of this fiscal or calendar year," he said.