Users Like Google+ More Than Facebook

| 18 Jul 2012 18:31

Perhaps it's because the morons haven't migrated over there yet.

First, there was Friendster. Then that website was crap and people in the know moved to MySpace. Then Fox bought MySpace, and this dude from Harvard made the Facebook and everyone went there. Then Google got pissed there was an aspect of the internet that didn't have their name on it and made Google+ with a better user interface and system of separating audiences for your musings and baby pictures. But no one went over to Google+ and the critical mass of people seemed to stay with Facebook. But the cracks are beginning to show. A new study released by the American Customer Satisfaction Index says people who do use Google's social service enjoy it more than users do Facebook.

Last year, Facebook scored 66 on ACSI scale but dropped to 61 in the 2012 report. In contrast, Google+ debuted on this year's ACSI report with a score of 78, matching that of Wikipedia. Behind them in the website user satisfaction spectrum are YouTube (73), Twitter (64), and Pinterest (69).

"Facebook's drop coincides with the release of its Timeline profile, a significant change to the look and organization of its pages," reads ACSI's report. "Users complain that they cannot opt out of the new profile design. The big drop in user satisfaction - coming on the heels of Facebook's somewhat disorderly IPO - doesn't bode well for reversing the company's sliding stock price."

People complaining about the most popular thing out there is nothing new to gaming fans, but the drop in Facebook's usership may mean that some people are fed up and moving to other sites. According to stats on, Facebook has lost 1.7 million users from the United States in the last six months. Considering the huge number of people that use the social networking site, 1.7 million is a mere blip, but the news sure doesn't help the stock go up after the meteoric IPO.

I'm not sure what all this means, but I wouldn't mind Google+ getting a larger share of the market. Elements of the tabletop design community shifted to Google+ when it debuted, and the presence is still strong there due to the ease of setting up video hangouts to play RPGs over long distances. I'd like to be more involved with Google+ but checking Twitter, Facebook and Google+ seems like an extremely inefficient use of time.

Source: ACSI

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