If players are still experiencing issues after the next Arkham Knight patch, GMG will offer full refunds.
You may have heard that the experience of trying to play Batman: Arkham Knight on PC is... well... quite shit. If you picked up the game on Steam and are sick of having to beta test a game you paid full price for, you can simply take advantage of its rather generous new refund system. But if you bought your game from a 3rd party CD key re-seller, you're kind of S.O.L. Unless you're a Green Man Gaming customer that is, who have offered to process full refunds for its customers if Warner Bros. and Rocksteady can't fix the PC version of the game in the next patch.
"We want you to enjoy your game, but if after the fix has been released, you still cannot play your game, we will process refund requests for the game," said a GMG rep in an official blog post.
The biggest issues players are having with the game are related to performance: the game leaks memory, has random lag, and causes players to encounter frequent glitches. Furthremore, the game is capped at 30 FPS, and requires players to actually edit an .ini file to uncap (something that WB actually advises players not to do...)
So what's the lesson we've learned from all of this? The same lesson you already should now by now. As Cartman himself best puts it: "If you pre-order, all you get is a dick in your mouth".
Source: Green Man Gaming.