Payday 2 developer Overkill has apologized for the way it handled things during the Black Market update.
Last month, Payday 2 developer Overkill upset its fanbase by adding microtransactions to the game - something it had previously promised not to do. The blowback was quite substantial, leading to the game's two volunteer forum moderators to go on strike. Now, Overkill has apologized for the way it handled the situation... but has no plans to actually remove the offending microtransactions.
"Players have been angry with us, media have written about us en masse and our volunteer moderators went on strike. For all the distress we've caused the past few weeks, I'd just like to take the time and say that we're sorry. We've done a lot of things right in the past, but these past few weeks we screwed up," wrote Almir Listo, Overkill's global brand director.
He goes on to describe several of the ways the studio aims to make amends, such as meeting with the volunteer moderators and various other prominent members of the community.
"We've been reading your feedback and clearing bugs, but we haven't engaged you in discussions," Listo said. "This has alienated us somewhat, and for that we apologize. Starting next week, you will see the presence [of] 8 different Overkill members talking to you in discussions and taking an active role in the community."
At no point in his post does Listo address the actual reason behind all of the community anger: the microtransactions, suggesting that they will remain in the game and may even be expanded upon in future updates.