Blizzard improves its European support with a government-backed call center.
World of Warcraft developer Blizzard Entertainment, a subsidiary of Vivendi Games, is set to open a new customer call center in Cork, Ireland, to better support its European subscribers. The development is being partially funded by Ireland's Industrial Development Agency (IDA) government program. The center will employ 50 people at first and is expected to grow to 100 staffers within three years.
Micheál Martin, Minister for Enterprise, Trade and Employment, said, "Blizzard Entertainment is a global leader in the entertainment software industry, setting the standard for online gaming on the personal computer. ... This decision by Blizzard to establish a new European customer support center in Cork is further evidence of how Ireland is viewed internationally as a leading location for cutting edge investment in the exciting world of digital content
Source: Games Toaster