A Yale University student has filed a $1 million lawsuit against US Airways over an Xbox 360 console that went missing from his luggage last year.
In late December 2008, 21-year-old Jesse Maiman took a US Airways flight from Connecticut to the Cincinnati/Northern Kentucky International Airport, bringing along with him his Xbox 360 console, packed away in his luggage. When he retrieved his bag, however, he noticed it felt unusually light, so he checked and discovered the console and its related components had gone missing.
He reported the theft to US Airways but claims the airline responded with nothing but "an unconscionable 'run-around'" that lasted for several weeks and involved five separate employees, each of whom he claimed proved "unresponsive" and behaved as though "this was an annoyance that they really hoped not to deal with." As a result, Maiman launched a suit against the company seeking $1700 for the loss of the console, which he described as having a "specialized hard drive" and components valued at over $1000, as well as "non-economic distress" of a minimum of $25,000 but "in the maximum amount allowable by law or, in the alternative, in the sum of $1,000,000."
"That thing was my DVD player," he said.
US Airways spokeswoman Valerie Wunder said she was unaware of the suit but noted that "federal loss limits" restrict the liability of airlines for lost luggage to a maximum of $3300 per bag. "Further, our publicly available baggage policies specifically exclude liability for electronics checked in luggage," she said.