1.0The Escapisthttps://www.escapistmagazine.comThe_root_of_all_evil Legacy Authorhttps://www.escapistmagazine.com/author/therootofallevil/rich600338<blockquote class="wp-embedded-content" data-secret="g4iA1cRrGa"><a href="https://www.escapistmagazine.com/pc-world-brings-jobs-back-to-the-uk/">PC World Brings Jobs Back to the UK</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.escapistmagazine.com/pc-world-brings-jobs-back-to-the-uk/embed/#?secret=g4iA1cRrGa" width="600" height="338" title="“PC World Brings Jobs Back to the UK” — The Escapist" data-secret="g4iA1cRrGa" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /*! This file is auto-generated */ !function(c,d){"use strict";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(/[^a-zA-Z0-9]/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=d.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),l=0;l<n.length;l++)n[l].style.display="none";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute("style"),"height"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if("link"===t.message)if(s=d.createElement("a"),a=d.createElement("a"),s.href=r.getAttribute("src"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener("message",c.wp.receiveEmbedMessage,!1),d.addEventListener("DOMContentLoaded",t,!1),c.addEventListener("load",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf("MSIE 10"),a=!!navigator.userAgent.match(/Trident.*rv:11\./),i=d.querySelectorAll("iframe.wp-embedded-content"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute("data-secret")))r=Math.random().toString(36).substr(2,10),t.src+="#?secret="+r,t.setAttribute("data-secret",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute("security"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:"ready",secret:r},"*")}}}}(window,document); </script> PC World (one of the UK’s biggest computer stores) has decided that insourcing is a far better idea than outsourcing. Back in 2004, PC World decided that outsourcing all of its technical support to Capita was a brave new money-saving idea. This didn’t sit well with a lot of customers though, as the outsourcing usually went to India, where language barriers caused many complaints from both sides. The outsourcing agreement with Capita runs out in April, and rather than renewing it, PC World’s owners have decided that “by bringing the operation in-house we are taking back control of the customer […]http://cdn.themis-media.com/media/global/images/galleries/display/55/55670.jpg