1.0The Escapisthttps://www.escapistmagazine.comRon Whitaker Legacy Authorhttps://www.escapistmagazine.com/author/ffronw/rich600338<blockquote class="wp-embedded-content" data-secret="NeZyv4aIQL"><a href="https://www.escapistmagazine.com/steam-is-now-showing-about-how-long-youll-have-to-wait-for-a-support-response/">Steam is Now Showing About How Long You’ll Have to Wait for a Support Response</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.escapistmagazine.com/steam-is-now-showing-about-how-long-youll-have-to-wait-for-a-support-response/embed/#?secret=NeZyv4aIQL" width="600" height="338" title="“Steam is Now Showing About How Long You’ll Have to Wait for a Support Response” — The Escapist" data-secret="NeZyv4aIQL" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /*! This file is auto-generated */ !function(c,d){"use strict";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(/[^a-zA-Z0-9]/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=d.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),l=0;l<n.length;l++)n[l].style.display="none";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute("style"),"height"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if("link"===t.message)if(s=d.createElement("a"),a=d.createElement("a"),s.href=r.getAttribute("src"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener("message",c.wp.receiveEmbedMessage,!1),d.addEventListener("DOMContentLoaded",t,!1),c.addEventListener("load",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf("MSIE 10"),a=!!navigator.userAgent.match(/Trident.*rv:11\./),i=d.querySelectorAll("iframe.wp-embedded-content"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute("data-secret")))r=Math.random().toString(36).substr(2,10),t.src+="#?secret="+r,t.setAttribute("data-secret",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute("security"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:"ready",secret:r},"*")}}}}(window,document); </script> Steam support is now displaying the typical wait time for different types of tickets on its support page. Steam support is slow. That’s a compliant that anyone who uses Steam has heard. Apparently Valve has heard it as well, as the company has begun to offer much more information and transparency about the support ticket system, how many people are using it, and what the typical wait times are. The new service was announced in a Steam community post yesterday. The new Steam Support Stats Page is now live, and Valve says that it is “seeking to improve transparency around […]