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New Year’s Eve Computer Glitch Locks Out 3000 Hotel Guests

This article is over 12 years old and may contain outdated information
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Guests at the Denver Tech Center Marriott Hotel were locked out of their rooms on New Year’s Eve when a January 1 computer glitch disabled every key in the joint.

It was a busy New Year’s Eve at the Denver Tech Center Marriott Hotel, where a crowd of revelers had gathered to celebrate the end of the old year and the beginning of the new. But things didn’t really get hopping until just before the clock struck midnight, because that’s when a computer glitch, apparently caused by the transition to the new year, smoked all the room keys, leaving the celebrating guests locked out of their rooms.

Predictably, the booze-fueled fun quickly turned to frustration and anger as the party-goers slowly came to realize that they weren’t going to be able to throw up and pass out in the privacy of their own rooms. And throwing up and passing out there was, and some fisticuffs as well, which the police were called in to sort out. No serious injuries were reported.

Wasn’t this supposed to happen about 12 years ago? It’s not exactly hospitals going dark and planes falling out of the sky, but why would this sort of technological hiccup occur in 2012? Or, to put it another way, Y2K12?

The lockout ended at around 3 a.m., when the Marriott was finally able to bring its wayward computer under control. The hotel said all guests would be comped to make up for the inconvenience.

Source: MSNBC

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