Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Escapist logo header image

Blizzard’s Network Hacked

This article is over 12 years old and may contain outdated information
image

Hackers have gained access to Battle.net email addresses, security question answers and authenticator info.

Blizzard has joined the growing list of companies that have failed to protect their customers’ private information. Today, the company announced that its security team found evidence that wily hackers had gained access to its internal network. The intrusion was discovered on August 4th.

“At this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised,” reads the announcement. “Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.”
What have been accessed, however, are the email addresses, personal security question answers, mobile authenticator information and cryptographically scrambled Battle.net passwords belonging to players who use North American servers. Blizzard insists that the protocols used to encrypt the password are solid, and that the information the hackers got their grubby mitts on is not enough to allow them to gain access to Battle.net accounts. Regardless, the company suggests you change your Battle.net password and, if you’re using the same password for other services, change those too.

Players on North American servers will soon be prompted to change their secret question answers and passwords, and their mobile authenticators will be automatically updated.

Source: Blizzard

Recommended Videos

The Escapist is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy