Rockstar has issued a response regarding reported issues with running the PC version of Grand Theft Auto IV.

“We are aware that a small number of fans are having problems running GTA IV on their PC’s and we would like to assure them we are working to help solve these as quickly as possible,” Rockstar said in a statement to Voodoo Extreme. The response went on to urge any fans experiencing issues to consult Rockstar technical support, via their regularly updated FAQs page and through tech support hotlines.

Widespread reports of multiple game-breaking bugs have troubled the release of GTA IV on PC. Users claim that textures are missing in-game, the game regularly crashes at the main menu and during play, and the Rockstar Social Club utility hampers (or prevents) smooth performance, among other issues. Impatient for an official response or unsatisfied with Rockstar’s tech support, consumers quickly discovered and compiled their own fixes.

Users complaining that they can’t adjust certain graphical settings or run the game well on high-end PCs, however, seem to be left in the dust, notes Shacknews. These users might be urged to run the game at medium settings, as a Rockstar help document states “the higher settings are provided for future generations of PCs with higher specifications than are currently widely available.”

I understand that building games around future hardware specs is not uncommon in PC gaming, but if I built an expensive rig that can play Crysis on high, I’d be pretty peeved if I was forced to settle for medium in GTA IV.

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