Smacking your Xbox One could be the key to fixing the console’s Blu-ray drive, but we don’t recommend it.
A handful of Xbox One owners have been experiencing a problem with the console’s Blu-ray drive. When a disk is inserted into the drive, an ugly grinding noise emanates from the system and tears automatically start streaming down the owner’s face. Luckily, only a small number of Xboxes have been affected, and Microsoft is replacing the consoles as quickly as possible. However, several users have discovered a fix. Though, like most types of violence, I probably wouldn’t recommend it.
On Monday, one YouTube user published a short video in which he hit his broken console several times before powering it up. The unit appeared to be working correctly after applying the “fix,” but this technique probably isn’t completely reliable. Just because something is working doesn’t mean that it’s fixed.
The problem is reportedly due to a misaligned gear inside of the drive assembly. However, until Microsoft issues some kind of official statement regarding the cause, all of this is mostly guesswork.
Affected Xbox owners should contact the manufacturer before engaging in fisticuffs with their console. Plus, Microsoft has been compensating players by supplying a complimentary digital copy of Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome, or Zoo Tycoon. And, since you don’t need a disk drive to play digital titles, you’ll have something to do until your new console shows up.
Source: Game Informer