The Technology Help Corner.

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Thx for the advice AWAR, i decided to use my stock cpu cooler, w/o the 550ti, since its a bit big.

I have a more software based question though, i was getting software from "dubious" places, and was wary, so i ran malwarebytes after it, and i was infected with like 160 "stuff", im not sure what the proper term is, malwares?

I got a DLL error, that i stupidly didnt write down also when i started up my computer, saying it couldnt find a certain file in my Appdata/Temp folder

I removed them, restarted, and ran it once more. It had only one malware this time. So i removed that, but the same message appeared.

So i googled how to get rid of DLL errors, and i came up with a site that stated start up DLL issues can be caused by start up programs, and that i can get rid of them by managing start up programs using "msconfig".

ConduitFloatingPlugin_pcajpdcjfekhfnapaiphaecoajeollnc

It seemed very skechty, so i disabled it from starting up, and now i dont get the error, but how do i remove the acutal program?

EDIT: Actually i checked back on my installed programs just out of curiosty, and i saw a program i have never seen before, called sendori, googling it lead me to believe it is malyware, i am in the process of removing it, and just wanted to add that info in because i thought it would be relevant.

AWAR:

Rosiv:
-snip

That's a crappy cooler :P. It actually looks worse than the stock FM2 cooler. I've read that the temperature readings are inaccurate for the APUs. The stock cooler should be sufficient for normal use. That being said, it won't hurt to apply a new layer of thermal paste instead of using the pre-applied layer. Arctic Silver 5 or Arctic Cooling mx4 are recommended. The Coolermaster Hyper TX3 is the minimum when it comes to aftermarket cooling. Anything lower than that is just equal to or marginally better than the stock cooler and isn't worth the money. I really think the stock cooler will be fine though. Do you have an exhaust fan installed in your case?

AMD motherboards have an option called cool n quiet in the bios settings. It automatically controls the cooler fan speed depending on the temperatures. It's usually enabled by default and makes it impossible to control the fan speed via software.

Do you think the Cooler Master Hyper TX3

http://www.newegg.com/Product/Product.aspx?Item=N82E16835103064

would fit in my case?

APEX TX-381-C Black Steel Micro ATX Tower Computer Case

http://www.newegg.com/Product/Product.aspx?Item=N82E16811154094

Its 16 by 16 by 8 inches.

And also, my socket is FM2, would this be compatible, for it doesn't list FM2 as a compatible socket, although i was browsing and read that it was suitable.

Thanks

Rosiv:
-snip

Yeah it will fit just fine. I have the hyper tx3 and it serves me well. The american version seems to have a slightly better fan too so it should be good for overclocking your CPU.
You might need to remove the motherboard because installation is a bit tricky.

Hey, Escapist tech heads, just a quick question.

I recently put together a new rig from scratch (rather pleased with myself on that account), everything's all set up and working fine, no issues at all. However, I spotted something in Speccy that made me raise an eyebrow:

Is that mobo temperature something I should be worried about? At first, I thought it was just Speccy throwing a wobbler, as it seemed to be stuck at 113C, but I've seen it vary from 106-114C. I don't think it is a problem, as the machine has been running absolutely fine since Friday (when I got Win7 installed), and running some fairly beefy games to boot, but just thought I'd seek some advice nonetheless.

Idsertian:
-snip

The motherboard's temperature monitors are probably bugged, though it wouldn't hurt checking the temperatures at your motherboard's bios menu.
Also are you really running at 1280x1024? That's a serious waste of good hardware...

AWAR:

Idsertian:
-snip

The motherboard's temperature monitors are probably bugged, though it wouldn't hurt checking the temperatures at your motherboard's bios menu.
Also are you really running at 1280x1024? That's a serious waste of good hardware...

I hadn't thought to check the BIOS, honestly. Will do that. And yes, unfortunately, I am. Limited by the monitor's max resolution. Part and parcel of the fact this machine was put together in a hurry, to replace one that was 10 years old and dying a death. :3

EDIT: Wierdly, the BIOS has temperature monitors for the CPU, but not the mobo itself. At least, not ones that I could find. So what is Speccy reporting on?

Idsertian:

EDIT: Wierdly, the BIOS has temperature monitors for the CPU, but not the mobo itself. At least, not ones that I could find. So what is Speccy reporting on?

It can't be, you must be missing it. Go to advanced mode/monitor or something similar.
Anyways, if the system is stable and doesn't give you any trouble you shouldn't worry.

AWAR:

Idsertian:

EDIT: Wierdly, the BIOS has temperature monitors for the CPU, but not the mobo itself. At least, not ones that I could find. So what is Speccy reporting on?

It can't be, you must be missing it. Go to advanced mode/monitor or something similar.
Anyways, if the system is stable and doesn't give you any trouble you shouldn't worry.

I did, couldn't see anything pertaining to the mobo itself, just the CPU. I'll have a browse through the manual at some point, if Speccy is picking something up, then there's obviously something there (unless the software is pitching a fit). Like you say, the system is stable, so I'm not overly concerned, just wondering what it might be.

Thanks for the help, AWAR. :D

Hello. I'm having some wierd computer troubles. So pretty much whenever I'm playing anything even slightly graphically intensive my computer either freezes or shuts down entirely. I've heard that this might have something to do with my PSU, but my computer has been running the same hardware for half a year now with no problems until now. It's probably a coincidence, but this stuff started happening when I installed L.A. Noire.

Here's my computer specs:

Processor: AMD Phenom II X3 720 Processor 2.80 GHz
RAM: 8GB
OS: Windows 7 64-bit
GPU: Nvidia GeForce 250GT
Hard Drive: 2TB HDD

Dyan:
-snip

It's either the PSU, the graphics card dying or high temperatures. Most likely the PSU.

Do you have any info about it? Open your case and try to make out its brand name and wattage.

AWAR:

Dyan:
-snip

It's either the PSU, the graphics card dying or high temperatures. Most likely the PSU.

Do you have any info about it? Open your case and try to make out its brand name and wattage.

I checked, and it's manufacturer is Chieftec and the model is a GPS-550AB A. Maximum output is 550 watts.

UPDATE: I did a general look-over on my computer and quite a bit of dust had been piling up. One of the fans in particular was clogged with the stuff. Looks like I've been putting off proper maintenance for too long. Could be that the dust was the problem all along.

Dyan:
-snip

Hmm.. Chieftec isn't great but it isn't terrible either.
Dust can increase temperatures so you should get a compressed air spray to get rid of it. Check your temperatures when playing a game with CPUID Hardware monitor.
If the computer keeps shutting down you should probably invest in a new power supply.

AWAR:

Dyan:
-snip

Hmm.. Chieftec isn't great but it isn't terrible either.
Dust can increase temperatures so you should get a compressed air spray to get rid of it. Check your temperatures when playing a game with CPUID Hardware monitor.
If the computer keeps shutting down you should probably invest in a new power supply.

Yeah a thorough cleaning has seemed to fix the problem. Teach me not to put off proper maintenance, eh?

Can I make the high quality videos default? It's annoying having to click it and reload the page every time I watch a video.

Teo Farm:
Can I make the high quality videos default? It's annoying having to click it and reload the page every time I watch a video.

I use Youtube player size options script and it worked up until recently. You might have better luck with it though.
You must have the Scriptmonkey add-on installed first.

AWAR:

Teo Farm:
Can I make the high quality videos default? It's annoying having to click it and reload the page every time I watch a video.

I use Youtube player size options script and it worked up until recently. You might have better luck with it though.
You must have the Scriptmonkey add-on installed first.

I use youtube center (https://addons.mozilla.org/en-US/firefox/addon/youtube-center/) for all youtube related settings. I do have greasemonkey but I don't want to install "youtube player size options script" if you said it doesn't work especially when all my youtube is perfect.

Something strange is going on with my computer. Every time I try shutting it down it tells me that there are programs still running in the background. usually if I wait it shuts down on it's own anyway. I've tried doing a clean boot by turning off all the the Non-Windows related services. but it keeps happening. I heard that force shutdowns harm your computer so i'm scarred to ever turn off my computer entirely. Is this harming my computer? I don't wanna lose my data because my computer got brain damage.

P.S. here are my computer specs

Windows 7 Home Premium
Manufacturer: Hewlett-Packard Company
Model: p6210y
rating: 4.3 Windows Experience Index
Processor: AMD Athlon(tm)II X4 620 Processor 2.60 GHz
Installed Memory (RAM): 6.00 GB (5.75 GB usable)
System Type: 64-Bit Operating
Pen and Touch: Pen Input Available

Video card: NVIDIA GeForce 9100

Something Bizarre is happening to My Computer Monitor as well. every once In a while it starts making these weird Static Noises. at first i thought it was my wall falling apart (cause I've got termites), but the sound doesn't happen when my monitor is unplugged. I've talked to some guys at best buy, and they think it might be the built in speakers but It sounds more like it's coming from the screen. I feel like My monitor's gonna self destruct at some point. please help.

P.S. I use a View Sonic VX900. hope that helps.

Hello there. I recently purchased a new computer ( http://www.newegg.com/Product/Product.aspx?Item=N82E16883103899 ) to replace my woefully out-of-date desktop, and while I'm greatly enjoying it, I'm already looking into upgrading it. The primary issue I have is two-fold, yet stems from the same main issue: This is a SFF case and there is very little free space. I'd like to get a graphics card and power supply for it, but while I believe the PCI-E x16 port on the top of the motherboard would fit a modest-sized card, the available space for a power supply is very limited; http://www.newegg.com/Product/Product.aspx?Item=9SIA3AN1181766 this is what it currently uses, and although it doesn't list the size range, I did some quick measurements and believe it falls within the 3.4" x 2.5" x 7" category. I've done a bit of searching, but couldn't come across a PSU with that size that went above 300w...

The specs for the PC are on the first link, but for the sake of the lazy:
CPU: AMD A6-5200 (2.0 MHz)
RAM: 6GB DDR3
Motherboard: Acer Aspire XC-105
Graphics: 512MB ATI AMD Radeon HD 8400
Hard Drive: 1TB

Any suggestions would be greatly appreciated.

zerobudgetgamer:
-snip

This is a toughie. You'll certainly need a new case as well, the CPU however is quite low end and I don't think you could get any substantial performance boosts by getting a discrete graphics card. It's obvious that this system wasn't build with upgrade-ability in mind, so I advice you to maybe save your money and get a new system all together.

Hi all, I'm a first year student studying games design, and my computer has begun to die on me. Combine this with having to go back home frequently (unforeseen when I started uni) I have been struggling to finish projects on time, so I was looking into getting a laptop with a bursary I'm receiving.

I know gaming on a laptop is a horrible option compared to a almighty desktop, but thanks to my situation a laptop would make the work aspect so much easier (and work comes before play)

I found this laptop on pc specialist http://www.pcspecialist.co.uk/computers-for-next-day-delivery/137/ (note this is a pre built one, I can change pretty much every part bar the graphics card, and there is a 15 inch version available also)

I also found this regarding the graphics card http://www.notebookcheck.net/NVIDIA-GeForce-GTX-765M.92907.0.html

Now I know this isn't going to run everything super awesomely, but I've noticed that all I have played this year is blizzard games, league and valve games, as well as a few Indies. (I do want to play both witchers, skyrim and titanfall but according to that link it should run it ok)so it should be ok regarding my current predicament.

What I wanted to know is just a few technical things, while at home I was going to hook it up to my 17 inch monitor and use my gaming keyboard and mouse for more comfortable play, would this strain the gpu?(the recommended resolution is 1440 x 900 on my monitor and its fairly old now)

I would also like advice on how to cool the laptop? (I kept some money from the budget just for this)

Also anyone knowing any deals better than this going on (just by chance) or know that pc specialist are a horrible company (I have seen good things in my research) that would be awesome too.

Sorry for the huge wall of text and sorry if this isn't in the right post, Ill move it if it is. Just nervous and don't want to mess this purchase up.

Thank you =)

LightningBanks:
snip

If you're playing blizzard games and indie titles, it shouldn't give you much trouble. Witcher and TF should run fine if you use medium settings as well.
Your 17" actually supports a lower resolution than the laptop itself so I wouldn't worry about it.

As for cooling, there are cooling pads for laptops, though I don't know how effective they really are. I guess they are better than nothing.

removed

Hello escapists. I hope you can help me, because I have an issue that is driving me mad.
As of this night, my monitor has decided to start spamming me with it's settings screen. You know, the one where you set the brightness, contrast and such. It behaves as if somebody were mashing the menu button, and most of the time it doesnt answer to actual button pressing. Then it just stops and closes the menu, and starts again a couple of seconds later.

Sometimes it lasts like that for only a few seconds, others for a full minute. I barely can do anything like this, it occupies the whole center of the screen. Unfortunately I don't know the model of the monitor since it was a gift, but it's from Acer.

If I press the Menu or the Auto buttons for several seconds, it disappears... Until right after I stop pressing.

Any idea? Please!?

Qvar:
Hello escapists. I hope you can help me, because I have an issue that is driving me mad.
As of this night, my monitor has decided to start spamming me with it's settings screen. You know, the one where you set the brightness, contrast and such. It behaves as if somebody were mashing the menu button, and most of the time it doesnt answer to actual button pressing. Then it just stops and closes the menu, and starts again a couple of seconds later.

Sometimes it lasts like that for only a few seconds, others for a full minute. I barely can do anything like this, it occupies the whole center of the screen. Unfortunately I don't know the model of the monitor since it was a gift, but it's from Acer.

If I press the Menu or the Auto buttons for several seconds, it disappears... Until right after I stop pressing.

Any idea? Please!?

That's weird... The same thing started to happen to me a few days ago... I have an LG monitor though, and it happened in Linux mint only (not sure if its related).
It stopped after a while maybe because I pressed the menu button repeatedly. Maybe it's the dust that's messing up the contacts.. I really don't a have a clue..

After trying to open it up and cleanning it (without success), I ultimately took at a pair of tweezers and ripped the menu button's circuit apart... And it worked. No more menu spam :)

Now another question, this time not a real problem but more like a configuration one:
I have my desktop PC and the router at the upper floor of my house, but we also have a TV and a laptop that do not recive wi-fi very well and we would like to connect via ethernet anyway. The reason... Well, my mother is one of those anti-wifi crazies and there would be no amount of reasoning on Earth that would make her change her mind.

I've been considering a PLC, but it worries me that I may get power shortages, since there's only one AC connector (or whatveer you call the holes in the wall where you plug things) around here. Should I worry about connecting my pc, screen, lamplight, modem etc to the back of a PLC? Would there be a way to connect a secondary router at the lower floor?

Once again, Escapists, I find myself in need of your technical assistance. I am at my wits end with this problem, as I can't figure out any fix or workaround for it.

The problem is that my monitor (which I've had for around a month or so) keeps blanking out for random amounts of time, usually around 1 or 2 seconds, as if it's trying to switch inputs or refresh rates. Connections are firm with no play in the plugs at either end, so it's not a connection issue. The monitor also came with its own driver, which I installed at the same time I connected it and is up to date (I've checked).

PC and graphics specs:

Now, I'm reasonably certain it's not a hardware issue and that it's a software fault somewhere. At first, I thought it might be Silverlight, which is where the problem manifests itself at the worst. When trying to use Amazon Prime Instant Video (which uses Silverlight, naturally), the screen will constantly blank out, return, blank out, return. Obviously, this renders watching anything impossible. So I followed Amazon's tips for resolving problems with it:

Tried Silverlight in another browser (switched to Firefox from Chrome): No luck.
Reinstalled Silverlight manually: No luck.
"Fixed" and reinstalled Silverlight with the "fixer" on Microsoft's tech site: No luck.
Cleared Silverlight's storage cache: No luck.
Tried resetting the DRM management: No luck.

At this point, I would simply switch to using the Flash player, but it seems that option is not available to .co.uk customers for reasons. I even tried lowering the refresh rate from 144hz to 60hz, to no avail.

It's not just Amazon the problem is limited to, however. Whenever Kaspersky pops its equivalent of a UAC message (which is rare), the screen will blank for a second. Whenever GeForce Experience checks for updates, the screen blanks (I have disabled auto-updating as a result). It's even taken to doing it while I'm gaming and generally using the PC, though I have reason to suspect that that may be GeForce Experience again.

If anyone has any suggestions on how to get this to stop happening, I will be enormously grateful.

Hello, i have another issue with one of my machines. For a few months ive been getting this same piece of malware appearing on my scans, i try and remove it, but it does not work. I disabled it somehow a while back via advice from one of the escapists tech savvy folk, but i just want it gone for the sake of cleanliness. As far a i know it hasn't affected me in any way though which is nice.

image

Idsertian:
snip

This might seem a bit too basic, but have you tried replacing the cable? I experienced a faulty HDMI-cable once, which seemed to cut out at specific places in Journey on my PS3, until it occurred to me that I had experienced random blackouts with it when I used it on my computer as well.

Worth a shot.

Twinrehz:
-snip-

I haven't, but the cable is brand new and came with the monitor, so it's probably not that. Probably.

It's definitely not the internal hardware, at any rate, as I've since done a few test recordings that are completely fine, despite the monitor blanking out. Interestingly, I've also downloaded GameBooster from Razer, and that seems to have mitigated the problem almost entirely, though I still can't watch anything on Amazon. >_>

EDIT: Ugh, I completely fluffed that reply up, didn't I? Fixed.

Idsertian:

Twinrehz:
-snip-

-doublesnip-

Doesn't matter how new it is, the HDMI cable I mentioned was also brand new. There will always be bad cables, even if they have no noticeable marks on them. It is one of the easiest things to check, if you have an extra cable, and from your description it could sound like the cable can't handle the load sent from the computer to the screen, and it also sounds exactly like the problem I had. It would mostly work, then just drop out at some point and come back shortly. Seemingly in a pattern, but still somewhat random.

Twinrehz:

Idsertian:

Twinrehz:
-snip-

-doublesnip-

-multisnip-

Well, given the fact that the monitor now does the blanking out only when using GeForce Experience or something Silverlight related (which is basically never) ever since I installed GameBooster, I don't think the cable is the issue. I can happily play games, browse the net, watch YouTube, write stuff, etc, all without any issue.

I was talking with someone in the MLP group here on Escapist a while ago, and they mentioned that screen flicker is a known issue with GFE that nVidia are supposedly "working on". Doesn't help with Silverlight, obviously, but that's something, at least.

EDIT: Not that I don't appreciate you trying to help, of course, I just don't think the cable is the issue here. :3

Idsertian:

Twinrehz:

Idsertian:
-doublesnip-

-multisnip-

-quadrasnip-

EDIT: Not that I don't appreciate you trying to help, of course, I just don't think the cable is the issue here. :3

Always happy to help, even if it's not very helpful. Glad you sorted it out, never heard about GFE making that kind of problems before.

I have another question. I think after its last update MalwareBytes has gone to a 30 trial version, and im not sure if there is a free version anymore. So are there any alternatives to it? Im using AvG atm, but i was wondering if there was anything dedicated to spyware/malware removal.

Rosiv:
I have another question. I think after its last update MalwareBytes has gone to a 30 trial version, and im not sure if there is a free version anymore. So are there any alternatives to it? Im using AvG atm, but i was wondering if there was anything dedicated to spyware/malware removal.

MWbytes is free, you just got tricked to checking the box for the trial version when you last updated. Simply uninstall it and download the free version from the MWbytes website.

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