WoW Customer Support Does Your Math Homework

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WoW Customer Support Does Your Math Homework

Math is hard, but if there's anyone out there that can help it's a World of Warcraft GM.

Here's a scenario: You're stuck on a particularly tough Calculus problem. It's the last one you need to finish before you can put away the books and get cracking on completing the quests in Uldum or rough it up in Tol Barad. Your guild is calling for you, you already logged into the World of Warcraft and can just barely resist the temptation to start owning Horde with your new Worgen Warlock. "I just need to get this done. Can't anyone help me?" you scream to no one in particular, but that's when a crazy idea strikes you. The WoW GMs can solve any problem, they even gave me back all of my gear, items and gold when my account got hacked last month. Surely one of these exemplary geniuses can help! They can bend space and time to their will, to them the calculus is a mere tool.

So you send a quick ticket off to the in-game WoW customer support, crossing your fingers that you'll get a timely response. You're just about to give up hope when, lo and behold, you receive an answer back from beyond the veil:

image

"I can't believe that worked!" you say before snapping a screenshot and posting it to WoWbash.com with a caption reading, "Blizz does my math homework."

-

Now, I don't if that's what really happened or if the picture is even real, but it doesn't really matter. Even if it's not true, it's still a pretty good story.

Remember kids, if you're stuck with your homework, why not message your friendly neighborhood GM?

Source: WoWBash

Permalink

I might buy WoW just to get my homework done!
This also reminds me of the austin pizza pic!
http://25.media.tumblr.com/tumblr_lenw48hF8L1qzpwi0o1_500.gif

If that actually happened then that is hilarious.

If it is just a doctored screenshot then it is simply slightly amusing.

If it is real: Funny story.

IF it isn't real: Expect an update later with an actual GM given an actual problem and give them a really stupid answer, even funnier story.

I'd vouch for it being real, Blizzard GMs tend to be really cool like that.

I'd had to deal with them sometimes for random things and they've always been awesome.

Nimzar:
If that actually happened then that is hilarious.

If it is just a doctored screenshot then it is simply slightly amusing.

Not G. Ivingname:
If it is real: Funny story.

IF it isn't real: Expect an update later with an actual GM given an actual problem and give them a really stupid answer, even funnier story.

seconded.

if its real i want to know how bored the GM was at the time to actaully work it out.

No wonder i can never contact a freaking GM.

It's pretty amazing to think the Customer Support team for an MMO such as WoW would have access to the Internet and are trained in the use of Google... will wonders never cease?

Sarcasm aside, I found the exact same answer to that question on Yahoo! Answers by typing the question into Google, and I don't even understand the question (or the answer).

I don't understand why the person didn't just use Google himself, rather than wait for the WoW GM's to copy and paste his question into Google and get back to him with the copy and pasted answer.

That reminds me of when I once helped a guildie with his math homework while we were waiting on a raid. That was more introductory algebra though, nothing like this.

Haha, yeah cool story. I'm sure there's a math major working for Blizzard somewhere and one could easily see Blizzard doing something like this. I'm sure one of the reasons for the WoWs success is the general helpfulness of the GMs. Even with some of the stranger requests that they couldn't help me with, I've always gotten courteous replies, where if they couldn't help me, they would explain why.

Unlike with WAR I would get dumbshit sidestepping like a first rate bureaucrat for even the most basic tickets. Now Champions Online had an interesting wiki-like system for reporting bugs and other issues where you could read other peoples reports and responses on a given issue and often learn of a workaround for a given bug that way.

This is absolutely fantastic. Honestly, it made me so happy.

Well done Blizzard ^__^

Well now I know where to go If I am stuck on a particularly hard addition question.

Jamash:
It's pretty amazing to think the Customer Support team for an MMO such as WoW would have access to the Internet and are trained in the use of Google... will wonders never cease?

Sarcasm aside, I found the exact same answer to that question on Yahoo! Answers by typing the question into Google, and I don't even understand the question (or the answer).

I don't understand why the person didn't just use Google himself, rather than wait for the WoW GM's to copy and paste his question into Google and get back to him with the copy and pasted answer.

If the story is to be believed, they were already logged into WoW. That would allow me to presume that the GM just Googled it.

Google plus retype=answer.

Awesome. Simply incredible. Wish my videogames would help me with my homework >.>

Enjoy my experience in the World of Warcraft I shall indeed dear GM.

That's getting the job done.

kotorfan04:
This is just another way Blizz prevents you from having a real life.

Nope, just people not having enough restrained, and ultimately relying on a video game for too many things (which now even encompasses math homework). Blizzard is not in the wrong here.

vxicepickxv:

Jamash:
It's pretty amazing to think the Customer Support team for an MMO such as WoW would have access to the Internet and are trained in the use of Google... will wonders never cease?

Sarcasm aside, I found the exact same answer to that question on Yahoo! Answers by typing the question into Google, and I don't even understand the question (or the answer).

I don't understand why the person didn't just use Google himself, rather than wait for the WoW GM's to copy and paste his question into Google and get back to him with the copy and pasted answer.

If the story is to be believed, they were already logged into WoW. That would allow me to presume that the GM just Googled it.

Google plus retype=answer.

Next headline Blizzard GM got fired for academic dishonesty.

Getting a WoW subscription.

I'm not even going to play, just getting one because this is just fucking awesome.

So, they actually do help some people...just not people that need help with game bugs.

Seriously, I've had three relatively simple bugs in cataclysm...and each time I submit a ticket, they promptly say "we're aware of the problem, been working on it...watch forums for updates". And by prompt, I mean at least 24 hours later. And who the hell honestly wants to go into the WoW forums...those things are just wrong.

is the answer right?

This is fake, due to the spelling errors within the gm's reply at the end of his message back to the customer. Blizzard doesn't employ people that spell wrong :P

At $15 a month, they better do your homework! I'd expect them to have a sandwich ready for me ten minutes after submitting a ticket.

Unholykrumpet:
So, they actually do help some people...just not people that need help with game bugs.

Seriously, I've had three relatively simple bugs in cataclysm...and each time I submit a ticket, they promptly say "we're aware of the problem, been working on it...watch forums for updates". And by prompt, I mean at least 24 hours later. And who the hell honestly wants to go into the WoW forums...those things are just wrong.

You avoid the forums in general, and just use a blue tracker that will tell you everything you need. Mmo-champion.com has a good one, and blizzard put a fairly bad one(way to slow) on their website.

if the bug was cata related and not a personal problem then, what did you expect them to say? they were inundated with millions of bug reports after the servers went live.

on topic,
Why didn't the Gm "let me google this for you" would have made me sooo much happier

I believe it. This type of calculus actually has a lot of applications in 3D world generation. It was probably a quick phone call down to programming to get an executable for this.

I'm going to choose to believe this, because it's FUCKING AWESOME

I'd say it's real. I once asked them how Baron Rivendare falls of his horse. Leaves it there, and yet there's only a 1% chance of picking it up.

I got back an epic story involving robots from the future and aliens.

I was satisfied with this answer. B)

Well, I wouldn't be surprised if this is real. I mean, I often post problems in the chatrooms of online games and get a legitimate answer back.
And of course

kotorfan04:
This is just another way Blizz prevents you from having a real life.

This.

I..
uh..

Ok Blizz. That's just awesome.

Misterpinky:
...the hell is this?!? If this is a true story, GM's must have even less of a life than the average WoW player. This is weird.

Wow, way to insult all kinds of people. Because all WoW players have no lives right? Just like alll Misterpinkys love to stereotype people who play video games on a video game website

OT: Nice, I do enjoy blizzard's customer service actually being a service.

All I saw was letters and numbers, no clue how anyone does Math.

That's crazy.

And I'm with G'sC, all I saw was letters. Math =/= letters.

Lloyd O Siadhail:
This is fake, due to the spelling errors within the gm's reply at the end of his message back to the customer. Blizzard doesn't employ people that spell wrong :P

Actually, GM's are perfectly capable of misspelling things from time to time. I should know, I was a WoW GM. Retired now, but we did always enjoy seeing our responses on wowbash, usually followed by the comment of "fake".

Also, if anyone here was on the EU realms and had a request denied by GM Sedrowsk, I only did it because I hated you. :P

Nimzar:
If that actually happened then that is hilarious.

If it is just a doctored screenshot then it is simply slightly amusing.

If it actually happened, it would be mildly amusing.

If it's doctored, expect a lot of annoyed GMs when their inboxes are filled with math questions instead of actual game problems.

I'd probably say it's doctored, though it is kind of cool to think that Blizz takes care of 'problems' like these too.

But I wouldn't say this makes a good story.

Aha
Funny

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