Bethesda Admits Missing Skyrim DLC Isn't Sony's Problem

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Bethesda Admits Missing Skyrim DLC Isn't Sony's Problem

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Bethesda's VP of Marketing responds to Hearthfire's absence on the PlayStation 3.

Sometimes Twitter can be a very mixed blessing, as Bethesda Marketing VP Pete Hines can testify. His personal Twitter account lit up with complaints from PS3 users after Bethesda announced the Hearthfire DLC pack was available on Steam. The PS3, on the other hand, hasn't seen Dawnguard DLC yet, much less even a whisper of Hearthfire.

When one angry fan asked why Bethesda blamed the PS3 for DLC issues, Hines responded that Bethesda had never blamed anyone for anything. "It's our problem, and it's on us to solve it," Hines said. Hines was juggling a lot of queries at the time, and said he responded only because so many people were pinging him all the time about PS3 DLC. Hines said he had no new news, and asked for patience when fans continued to inquire about DLC.

Hines didn't want to get into an in-depth Twitter debate but he did say, in response to a question as to what the PS3 problems were, that the performance wasn't good enough. "For most folks, it'd be fine," Hines said. "For some folks, it wouldn't be."

This isn't the first time Hines has had to go to bat for Skyrim DLC on Twitter. In the past, Bethesda representatives have said that the problem is one they may not be able to solve. When Skyrim first launched on the PS3 it suffered significant lag issues, and at the time it was thought that the PS3's restrictive memory architecture, coupled with the game's RAM-gobbling saves, could be to blame. Bethesda's playing its cards close to the chest, but a similar issue may plague the DLC.

Source: Eurogamer

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He's got his work cut out for him it seems. I do not envy Mr. Hines.

Seriously who cares that much about Hearthfire anyway? I want to play Skyrim not Fable 3.

People need to stop complaining. If it wont run on the system, it wont run on the system. We don't get mad when Skryrim doesn't run on N64s.

Fappy:
He's got his work cut out for him it seems. I do not envy Mr. Hines.

Love the new avatar, what's it from?

OT: Sucks to be a PS3 player when it comes to Skyrim. This is why I tend to stick to PC, modding is what basically makes Skyrim for me.

Hehe, now Todd Console and the entire team can't get a console version right. So what now todd? 3DS? IOS apps? Don't try crawling back to the PC like Cliff did.

Fappy:
He's got his work cut out for him it seems. I do not envy Mr. Hines.

I too would like to know what it is from!

OT: Wow, sucks for the PS3 players :\

Braedan:
People need to stop complaining. If it wont run on the system, it wont run on the system. We don't get mad when Skryrim doesn't run on N64s.

But Skyrim does run on the PS3. Well, to an extent. With all the problems plaguing the PS3 edition of the game and now this... Well, I'd be pretty mad if I bought an inferior version of the game, whether it was Bethesda's or Sony's fault. Evidently, the game's stability was not tested enough prior to release.

Braedan:
People need to stop complaining. If it wont run on the system, it wont run on the system. We don't get mad when Skryrim doesn't run on N64s.

No one bought Skyrim for the N64.

If they sold it for the ps3 it should work on the ps3, if it does not they should fix it or refund it simple as that imo.

Wasn't one of the selling points of a console that it's hardware was standardised and thus easy to design/create games for?

Ed130:
Wasn't one of the selling points of a console that it's hardware was standardised and thus easy to design/create games for?

No, the hardware is standardized but there is no promise that it will be easy to develop for. If Bethesda is going to sell games on any console, it is their responsibility to ensure that it works. Blaming Sony is silly and Bethesda knows that too.

Well this stinks. I was hoping I could build my house while I wait for Dawngaurd.

cerebus23:
If they sold it for the ps3 it should work on the ps3, if it does not they should fix it or refund it simple as that imo.

Crono1973:
No, the hardware is standardized but there is no promise that it will be easy to develop for. If Bethesda is going to sell games on any console, it is their responsibility to ensure that it works. Blaming Sony is silly and Bethesda knows that too.

This is exactly what they are doing. They have decided not to (yet) release the DLC for the PS3 because it won't work. Would you rather they release it anyway, and have to put up with the same shitstorm they got when people discovered the save file issue on the PS3 in the first place? Given that the way their game's engine works, adding extra plugins will definitely increase the PS3 lag issues, and I'm not convinced that this can actually be solved.

The problem that they were having in the first place was the ever increasing save file sizes taking up too much RAM, and therefore causing lag. Since installing plugins (mods or DLC) on the PC increases the game's RAM usage, it would be natural to assume that this also happens on consoles. Due to the RAM architecture on the PS3 this would probably make the game nigh unplayable right off the bat, even if your save file isn't exactly huge. I'd very much like to be proven wrong, but I suspect that there just isn't enough RAM on a PS3 to run Skyrim + DLC.

cerebus23:
If they sold it for the ps3 it should work on the ps3, if it does not they should fix it or refund it simple as that imo.

Skyrim does work for the PS3, they're not selling the DLC yet because it won't work and they're trying to fix it. If they released content that didn't work your argument would suddenly make sense and they'd get a lot of complaints from PS3 users.

Rainboq:
-Snip-

FelixG:
-Snip-

I've been asked this question 1,000 times since yesterday XD

It's from Darker than Black. I should make that my custom forum title >.>

Oh ffs, Bethesda. All of your games have this problem on the PS3. Fallout 3 and New Vegas both lagged out the ass with either large save files or all the content added on. 40 minutes in and the game would start to slooooooooow dooooowwwn. If it's a conflict between how your engine actually runs and operates the game and the existing hardware, short of building a whole new engine for a potentially soon-to-be-replaced console, there's not much you can do except suck it up, release the content to those that want it, and say "We know there's a problem, we'll try and fix it for the future, have the same content at a slightly reduced price for the disadvantage. The issue lies in how our tools access their system, so it's not their fault, but there's little we can do at this time. Sorry."

DVS BSTrD:
Seriously who cares that much about Hearthfire anyway? I want to play Skyrim not Fable 3.

It's the principle of the thing. If you release a multi-platform game, then abandon a third of the people interested, you're failing to serve the customers you already have. Nintendo ran into the same problem when they shifted to broadening their audience, and look at the vehement despair/rage that came of that from the dedicated gaming community. A game touted as equal on three platforms is expected to hold that standard. It dramatically shifts buying preferences if large amounts of content don't appear on one of the platforms (see: Team Fortress 2 on the Xbox, though I can't imagine why you'd want to see that).

Fappy:

Rainboq:
-Snip-

FelixG:
-Snip-

I've been asked this question 1,000 times since yesterday XD

It's from Darker than Black. I should make that my custom forum title >.>

XD That's what happens when you have an awesome avatar.

Rainboq:

Fappy:

Rainboq:
-Snip-

FelixG:
-Snip-

I've been asked this question 1,000 times since yesterday XD

It's from Darker than Black. I should make that my custom forum title >.>

XD That's what happens when you have an awesome avatar.

Most of the questions were geared more towards, "WHY THE FUCK DID YOU CHANGE IT FROM THE CAT!?"

Thanks though, I like it too :3

i got skyrim last month on the ps3...5 days before a patch was released (the one that lets you fight on horseback).

It crashed a few times before which was frustrating(lets say every 10 hours)..since the patch it crashes lets say every 30 hours and those odd frame rate dips are gone. That's not bad,considering most full games don't even last that long.

I'm 180 hours into this game....on the 3rd act now...already planning my next play through to role play with a different race and build that's sympathetic to the Imperials.

I knew of the open world Bethesda engine having problem's with the PS3 from fallout reviews so i don't actually mind.

I was waiting to get a good pc to buy the game but i ran out of money and purchased it on the PS3. I am very happy overall.

I was going to make a point but i forgot due to the awesomenes of skyrim......i guess what i'm saying is 99% of hardcore gamer's the kind that are more likely to buy dlc would already know these issues so shouldn't be so surprised.
The other gamers that feel short changed...well 40 for this game was still worth it..and the trade in value is still high...

Braedan:
People need to stop complaining. If it wont run on the system, it wont run on the system. We don't get mad when Skryrim doesn't run on N64s.

They sure didn't have a problem with releasing a broken $60 game for the system. Multiple times.

Now they get cold feet when it comes to DLC?

Agow95:

cerebus23:
If they sold it for the ps3 it should work on the ps3, if it does not they should fix it or refund it simple as that imo.

Skyrim does work for the PS3, they're not selling the DLC yet because it won't work and they're trying to fix it. If they released content that didn't work your argument would suddenly make sense and they'd get a lot of complaints from PS3 users.

...they did get a lot of complaints from PS3 users. For a long time after launch. Hell, I still have friends who are still having problems with it on PS3.

Had it on PS3, saw what an atrocity it was, sold it. Bought it for sale on steam (all Elder Scrolls games were 50% during midweek), just bought Hearthfire last night for $4.99. Far better on PC than either console, esp. along with the construction kit. Bethesda should just stick to making them for PC, feels like a different game.

Ed130:
Wasn't one of the selling points of a console that it's hardware was standardised and thus easy to design/create games for?

It gets harder when the hardware gets old because you have to work to get the best performance over a somewhat limited machine. Developers are taking the current gen of consoles to their limits and sometimes it blows back in their face.

I feel their pain, if Bethsoft is going to release a game on a platform, it should work and it should have all the same DLC available as the other platforms. That said, this is the most useless waste of $5 anyone could spend on the game. I really am kind of mad at them for releasing the equivalent of Horse Armor.

Edit: That is part of the problem with Capcom and PC. They release games on the PC months afterwards, and then their is never DLC for them. I am just about done with them, and I have loved their games since the 1980's. But the fiasco's with my favorite blue bomber as well as the wholesale abandonment of the MegaManX series and the MegaMan Legends thing.... Don't forget the horrible fighter that was Capcom X Tekken.... I'm complaining again, aren't I?

Fappy:

Rainboq:

Fappy:

I've been asked this question 1,000 times since yesterday XD

It's from Darker than Black. I should make that my custom forum title >.>

XD That's what happens when you have an awesome avatar.

Most of the questions were geared more towards, "WHY THE FUCK DID YOU CHANGE IT FROM THE CAT!?"

Thanks though, I like it too :3

Those people are silly :P You chose your avatar wisely.

BehattedWanderer:
Oh ffs, Bethesda. All of your games have this problem on the PS3. Fallout 3 and New Vegas both lagged out the ass with either large save files or all the content added on. 40 minutes in and the game would start to slooooooooow dooooowwwn. If it's a conflict between how your engine actually runs and operates the game and the existing hardware, short of building a whole new engine for a potentially soon-to-be-replaced console, there's not much you can do except suck it up, release the content to those that want it, and say "We know there's a problem, we'll try and fix it for the future, have the same content at a slightly reduced price for the disadvantage. The issue lies in how our tools access their system, so it's not their fault, but there's little we can do at this time. Sorry."

DVS BSTrD:
Seriously who cares that much about Hearthfire anyway? I want to play Skyrim not Fable 3.

It's the principle of the thing. If you release a multi-platform game, then abandon a third of the people interested, you're failing to serve the customers you already have. Nintendo ran into the same problem when they shifted to broadening their audience, and look at the vehement despair/rage that came of that from the dedicated gaming community. A game touted as equal on three platforms is expected to hold that standard. It dramatically shifts buying preferences if large amounts of content don't appear on one of the platforms (see: Team Fortress 2 on the Xbox, though I can't imagine why you'd want to see that).

All of this.

I don't even care about the DLC anymore since they've been so clumsy about it for the PS3. It's just the principle of the matter now, and it's just so stupid that they would release both DLC for only two of the three platforms, and an 'I dunno, whenever it's done' for the PS3 version.

This whole thing makes me feel like I'm being tossed aside and ignored.

Bethesda...what is your damage?

Dead Rising 2. Saints Row 3 and 2. Splatterhouse. Sleeping Dogs. All of these games use the SAME BLASTED ENGINE, Havok, just like Skyrim. Yet none of them have any issues developing their DLC cross platform. So tell me, Beth, what are Capcom, Squenix, and THQ doing correctly with the same engine that you can't seem to get your act together on?

But hey, if you don't want me to keep spending money on your game, that's fine too. I got plenty of other franchises to go that don't have these issues.

GunsmithKitten:
Bethesda...what is your damage?

Dead Rising 2. Saints Row 3 and 2. Splatterhouse. Sleeping Dogs. All of these games use the SAME BLASTED ENGINE, Havok, just like Skyrim. Yet none of them have any issues developing their DLC cross platform. So tell me, Beth, what are Capcom, Squenix, and THQ doing correctly with the same engine that you can't seem to get your act together on?

But hey, if you don't want me to keep spending money on your game, that's fine too. I got plenty of other franchises to go that don't have these issues.

Actually Skyrim uses the Creation Engine in conjunction with the Havok Engine. You've got the right issue to attack though, Bethesda seems to be the only bigger developer that still has issues with the PS3. Why? Because they favour the more PC friendly coding of the 360 and PC. They haven't managed to wrap their heads around making a multiplatform game work on all platforms. Hell, they haven't wrapped their heads around launching a game without crashing issues...

Now that they have some ex-Bioware employees at Bethesda we'll hopefully see less of this crap. I'm sick of seeing Bethesda get a pass on launching unfinished games. I love the games to death but falling through the ground during a quest sucks. Its worse when your game crashed for what could be 1 out of 124 reasons.

Zagzag:

cerebus23:
If they sold it for the ps3 it should work on the ps3, if it does not they should fix it or refund it simple as that imo.

Crono1973:
No, the hardware is standardized but there is no promise that it will be easy to develop for. If Bethesda is going to sell games on any console, it is their responsibility to ensure that it works. Blaming Sony is silly and Bethesda knows that too.

This is exactly what they are doing. They have decided not to (yet) release the DLC for the PS3 because it won't work. Would you rather they release it anyway, and have to put up with the same shitstorm they got when people discovered the save file issue on the PS3 in the first place? Given that the way their game's engine works, adding extra plugins will definitely increase the PS3 lag issues, and I'm not convinced that this can actually be solved.

The problem that they were having in the first place was the ever increasing save file sizes taking up too much RAM, and therefore causing lag. Since installing plugins (mods or DLC) on the PC increases the game's RAM usage, it would be natural to assume that this also happens on consoles. Due to the RAM architecture on the PS3 this would probably make the game nigh unplayable right off the bat, even if your save file isn't exactly huge. I'd very much like to be proven wrong, but I suspect that there just isn't enough RAM on a PS3 to run Skyrim + DLC.

Which is why they shouldn't have released Skyrim on the PS3 in the first place. PS3 owners paid the same $60 for an inferior product compared to the PC and 360 versions. Bethesda had known about this problem with their engine long before they decided to release Skyrim on the PS3.

I think they should be offering exchanges to Skyrim PS3 owners.

Braedan:
People need to stop complaining. If it won't run on the system, it won't run on the system. We don't get mad when Skyrim doesn't run on N64s.

We don't get mad because we were never promised that it would run on N64, they did say it would run on PS3 though. People were sold a full price game for their system that half the time barely works, they haven't even been given a release date for the first DLC, meanwhile even the PC, which has to wait a month because of Xbox exclusivity already have the second. Hell, at this rate, allot of people even doubt that PS3 will ever get the DLC.

charge52:

Braedan:
People need to stop complaining. If it won't run on the system, it won't run on the system. We don't get mad when Skyrim doesn't run on N64s.

We don't get mad because we were never promised that it would run on N64, they did say it would run on PS3 though. People were sold a full price game for their system that half the time barely works, they haven't even been given a release date for the first DLC, meanwhile even the PC, which has to wait a month because of Xbox exclusivity already have the second. Hell, at this rate, allot of people even doubt that PS3 will ever get the DLC.

Oblivion never got the DLC on the PS3, this is an old problem that Bethesda has been aware of for years.

You can flame Bethesda all you want, but in this world be grateful when a company admits being to blame.

It would horrify you how many professional people puck the blame around.

I admire them owning-up.

It's still a rubbish problem though.

I remember how they struggled not long ago with getting the Ceation Kit out for PC users, and when it finally did it still had many problems that they explained they simply were not able to fix. I'm not going to pretend it's easy to fix those things, cause I'm sure it's not! The Kit was free though, so it's not that big a deal that it doesn't work perfectly. It is functionable and has only minor problems, and it's some of the best mod support you can get these days so we can't really complain.

I think its good that they don't just release this stuff for PS3 if it wont work properly. People would get much angrier if they finally got to buy it, and it turned out it was buggy and at times unplayable. They got in enough trouble from the game itself not working like it should, putting out more non-functional DLC would hardly be a good idea!

And to think, I came this close to getting a PS3 instead of a 360. Bullet, it has been dodged.

Still sucks though. Hope they can find a way to fix the problems, but considering how they're still trying to get the vanilla version to work properly, I wouldn't hold my breath.

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