EA now issuing permanent Origin bans through content filter

 Pages 1 2 3 4 5 6 7 8 9 10 NEXT
 

I used to own a copy of Battlefield 3, then I took an EA to the knee.

Angad: Please note that your account [maximumtacos@gmail.com] has been permanently terminated from the Electronic Arts Online service for violating the terms of services. The account will no longer be accessible in any way, and all property, items, and characters associated currently are or will soon be deleted.
Angad: Is there anything else I can do for you?

I posted the rest here as I don't want to be spamming the forums with it.

http://www.escapistmagazine.com/forums/read/7.323783-Questions-Still-Swirl-Around-EAs-Origin-Bans?page=4#13389462

What do you guys think about this?

The violation in question was someone making a post, cursing at me, with my username at the end of their rant. That's right. You just have to swear at someone now and EA's automatic filter does the rest.

EDIT TO UPDATE:

Get auto-suspended from BF3 forums based on their content filter? Had that suspension result in your account deleted and characters terminated (according to Abdul in support)?

BONUS! The ban also will wipe out your access to Bad Company 2, even if you bought it through Steam like I did!

http://i41.tinypic.com/x5t8c6.jpg logging in..

http://i39.tinypic.com/2i1jt5k.jpg logging in.............

http://i40.tinypic.com/2aeuq7l.jpg OH HELL NO.

If you guys want to help with spreading this, I put link to this thread on Reddit:

http://www.reddit.com/r/battlefield3/comments/my2c5/suspension_from_battlelog_forums_origin_ban/

EDIT AGAIN:

Here's the best reddit thread, big thanks to the poster: http://www.reddit.com/r/gaming/comments/myzmr/guy_got_banned_from_ea_forums_for_an_offending/?sort=new

Second best reddit thread, equally big thanks: http://www.reddit.com/r/Games/comments/mxw29/the_best_part_is_that_the_offending_post_wasnt/?sort=new

Here's my phonecall with support if any of you were wondering if maybe I got banned for "hacking" instead: http://soundcloud.com/maximum-tacos/ea-games-support-call-about-ban
Bonus beatbox action halfway through.

EDIT 2: EDIT HARDER

http://www.destructoid.com/ea-will-ban-you-from-games-if-someone-else-swears-at-you-217219.phtml?s=150#comments

Jim Sterling knows about this. It was inevitable..

Not to be left out, theexaminer got in on this:

http://www.examiner.com/video-game-industry-in-national/origin-user-on-receiving-end-of-harassment-banned

And a newsfilter section of IGN picked it up:

http://ve3d.ign.com/articles/news/63174/EA-Bans-Forum-Member-From-All-Of-His-Games-For-Something-Somebody-Else-Said

EDIT 3: EDIT HARD WITH A VENGEANCE (and while drinking)

I have another handle of delicious Kraken rum, and, with that as fuel, will be launching EAstolemyBF3.com to give a voice to the other victims of this who haven't been as fortunate with publicity as I have.

http://i41.tinypic.com/29vckft.jpg

EDIT 4: EDIT AS HARD AS WE CAN:

Apparently EA is giving out information on my case to random strangers who call up, contrary to their privacy policy. Also, a zynga employee is stalking me, digging up information on me and posting it, and claiming that his connections in the industry will make sure my ban stays in place.

First, I love your name; second, so, the OTHER guy swore, and since your name was in his post, YOU got the ban? That's what I'm getting out of this, and if that's the case. . . then I don't even know what to say.

I second the awesomeness of your name.

Seriously, though, this is a total dick move on EA's part. You shouldn't be banned for something another person does. I'm surprised that even EA's customer service hasn't done anything for you after you contacted them.

People really ought to either just stay away from origin and EA, or just stay off their dumbass forums

wow...

couple things wrong here:
1) why are they banning you for something someone else said?
2) why are they giving a permanent ban for what looks like 2 swear words??
3) why are they permanently removing all access to games that you paid for because of said forum ban...

That's fucked up.

Never using origin.

kaizen2468:
People really ought to either just stay away from origin and EA, or just stay off their dumbass forums

If you really like a game/company/system, don't go on their forums. It's like...a law.

Phone support guy thought that it could be because of a prior suspension. News to me, since if you check my stats on battlelog, you'll see that I've been putting in a few hours every night since launch. No suspension time, forum or game.

Also, Amir or Abtar or whoever didn't know anything about anything prior.

I think it would be hilarious to abuse this policy, especially if I don't actually own any EA games.

Holy fuck...

And to think, I was thinking of getting my hands on a copy of BF3 for the PC now that I had a high end computer.

Well, there goes my business.

kaizen2468:
People really ought to either just stay away from origin and EA, or just stay off their dumbass forums

Why does anyone post on an EA forum? I avoid them like the plague syphilis. I don't mind Origin but EA has some dodgy practices that make interacting with them, except when unavoidable, a bad idea.

and this is why im a console gamer...
OT:honestly that's total bullshit...but hey...it's EA they only want your money

damn..sorry about the double post

Conspiracy time!
A permaban is really a business opportunity for EA. if you really care about playing the game, then you will buy all your games again under a different account. If not, then good riddance.
when you do the research, evil is really a solid business model.

in all seriousness, this just sounds like a mistake, or a bug in their filtering system. you can probably figure this out by getting in touch with someone higher up on the chain.

Wow.

I've backed out of arguments on the forums of MMOs I play when I felt they might turn ugly and spill over into the game or affect my account, but this is way beyond anything I've seen. Perma-banning someone and taking away all their games? Fuck, is that even legal?

What is wrong with EA? Just... what is wrong with them?

The fact that EA customer service's head claimed that their suspensions would never affect games, OR singleplayer (not sure which backpedal to believe) meant nothing to the curry-soaked conversation script drone.

(cite: http://www.rockpapershotgun.com/2011/03/11/ea-retracts-game-ban-for-forum-violation/ )

Apparently, Boyd Beasley is "truth challenged." I might call him a liar, but that would be "insulting" and EA might try dispatch a SWAT team to try to ban me from breathing air or something.

The phone support guy told me that "the developers" are in charge of bans and suspensions.

Forgive me for being a tad unconvinced but the "random person who was permanently banned from the forums" side of the story is pretty useless at face value. One swear gets you a permanent ban on the forums? No prior history? Nothing else but a simple swear? You claim that it wasn't even you who did it in the first place?

I hope you complained up a storm to them first and get it resolved... otherwise I'm inclined to believe that your story is pretty much lying and trying to turn popular opinion against EA and Origin (not a hard feat either) since you're upset you broke the rules and got punished.

Although illegal, and immoral, i really want to say that you should pirate the shit out of their games, however, taht would be wrong, so call up EA's customer support and see what they can do, maybe they can help

Time to get a console, I guess?

Awexsome:
Forgive me for being a tad unconvinced but the "random person who was permanently banned from the forums" side of the story is pretty useless at face value. One swear gets you a permanent ban on the forums? No prior history? Nothing else but a simple swear? You claim that it wasn't even you who did it in the first place?

I hope you complained up a storm to them first and get it resolved... otherwise I'm inclined to believe that your story is pretty much lying and trying to turn popular opinion against EA and Origin (not a hard feat either) since you're upset you broke the rules and got punished.

I absolutely don't blame you, and would be happy to add you to the list of people I skype conference into my next call into support, where they can look up my account and tell me any infractions.

However, looking at the quote in my post that I link to should give you a bit of an insight into what I'm dealing with here: a mangled quote tree, profanity that I never used, and my username at the end of it.

Like I needed another reason to hate EA. I can't believe that they took away all your games, are you going to get a refund or something?

MaximumTacos:

Awexsome:
Forgive me for being a tad unconvinced but the "random person who was permanently banned from the forums" side of the story is pretty useless at face value. One swear gets you a permanent ban on the forums? No prior history? Nothing else but a simple swear? You claim that it wasn't even you who did it in the first place?

I hope you complained up a storm to them first and get it resolved... otherwise I'm inclined to believe that your story is pretty much lying and trying to turn popular opinion against EA and Origin (not a hard feat either) since you're upset you broke the rules and got punished.

I absolutely don't blame you, and would be happy to add you to the list of people I skype conference into my next call into support, where they can look up my account and tell me any infractions.

Yeah, usually I'm of the opinion that the banned are 99% likely to be lying to try and get their way out of it but Origin's shadiness makes me a bit more willing to believe that they'd do something like this.

If they address the issue then I couldn't expect them to do much more. It is a new service so a auto-ban system might not be 100% accurate. Even the people who do think EA is the embodiment of an evil empire would know that they wouldn't want to wrongingly ban those who could still buy more stuff from them.

This is why I avoid EA like herpagonasyphilaids...

I mean really, after Mass Effect 3 I'll be unlikely to buy anything from Electronic Arts unless its used/in some way doesn't provide profit to them.

small claims court!

SmegInThePants:
small claims court!

It's only $160 to file in my locality. They'll try to claim that I'm subject to binding arbitration but there's way around that. Also they'll still spend thousands flying a lawyer out to me.

Strongly considering this option along with documenting the saga.

EXACTLY why I will never use Origins

Seriously, its like EA hates making money?? Tho I think the real problem is that EA has always had the attitude of "fuck you customer, we're EA, the top dog around here! We can do whatever the hell we want!" Only they have not seemed to realize that in the digital distribution market, they are NOT the top dog, but simply the underdog to Steam, and that because of that their shit won't fly with people.

MaximumTacos:

What do you guys think about this?

what do i think? right now i think it's be hilarious to post every swearword in america along with a list of every account name in origin's system

they'd either loose a large market share or revise their dumb-assery,

just a shame i cant do it to activision too..

brb, trolling origin...

The Lugz:

MaximumTacos:

What do you guys think about this?

what do i think? right now i think it's be hilarious to post every swearword in america along with a list of every account name in origin's system

they'd either loose a large market share or revise their dumb-assery,

just a shame i cant do it to activision too..

brb, trolling origin...

It might take just a bit more than that. I recognized the material as being from an IRNV thread, and I know I was in a lot of those. I think this happened because the poster quoted me and then did their swearing.

I know for 100% fact that the violation in question wasn't mine. We all know our own cuss-structure, and it doesn't match mine at all. Also, I never use the c-word because I'm not british and I have better words to insult women with if necessary. ;)

O.o wait, people are actually using Origins? rofl, you fo real dude? Oh you are? ummm okay then.... *heavily embarrassed*

/bad attempt at humor

O.o and this is why Steam rules, honestly though, if you paid for the game, and didn't read the "ToS" you might be out of luck, because it can totally say "ToS apply to forums and if you mess up there, we'll steal your game privledges" because like movies, you don't actually "own the game" as far as I know, you are merely buying the liscense to have a copy... or some technical terms like that. As such, they can draw up the basic guidelines of what you can and cannot do.

Really sucks though :/ But yet another reason to never get Origins.

For such a huge gamemaker EA seems to have very little concept of how they should treat gamers. It's like nobody who works for them has ever met a gamer before. Their ads are awful and patronizing at best. And now this, a way to systematically whittle down their list of paying customers for something so arbitrary there's no possible way the "benefits" could outweigh the cost. And not just monetary cost--this will be a huge hit to people's trust in EA. A system like this is the fastest way to get people to never buy games from them again.

So good job, EA. You've once again shot yourself in the foot. You may as well just grab the gauze and tough it out--the emergency room told you to stop coming in and the clinic isn't taking your calls.

The Lugz:

MaximumTacos:

What do you guys think about this?

what do i think? right now i think it's be hilarious to post every swearword in america along with a list of every account name in origin's system

they'd either loose a large market share or revise their dumb-assery,

just a shame i cant do it to activision too..

brb, trolling origin...

And that is why I won't be playing BF3, ME3, or any other likely excellent games linked to origin.

Still no access to singleplayer content, or anything else in my Origin account.

Every. Single. Piece. Of. Content. In. Origin. Is. Locked. Out.

Am now almost bored enough to dig up personal cell numbers of CS executives at EA. I will keep you updated.

I have no intention of ever using Origin or any of EAs services. It is nice to know they are still being massive douchebags. I keep hoping it will secretly drive them out of business but that is not the case.

As if I needed another reason to not give EA my money.

superpirson:
Conspiracy time!
A permaban is really a business opportunity for EA. if you really care about playing the game, then you will buy all your games again under a different account.

"Yes! We will lock them out of our game, so they buy it again, instead of resorting to piracy! Genuis!"

I know you are joking, but that stupidity is just SO EA.

 Pages 1 2 3 4 5 6 7 8 9 10 NEXT

Reply to Thread

This thread is locked