GAME Closure Looms on Monday

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This is what happens when you oversaturate. There's about 3 GAME stores in every town. Still, it'll be sad to see it close. Does this also mean the end for Gamestation?

Shit! I need to spend my reward card points, NOW.

rembrandtqeinstein:
meh all specialty retail is useless in the internet age

no need for the "expertise" since we have infinite reviews, no need for the community since we have forums and chatrooms, no need for the selection since we have amazon and steam

not that it is anything like gamespot but this PE comic pretty much shows why retail chain specialty gaming shops are dying and good riddance

image

Has there been a fucking vacum of Customer Service Training in the U.S. or something? The manager of the Game I visit the most is a roaring Scotsman and the happiest bloke I know and the staff are always amiable to having a chat about the latest news and never, ever seem to pull any bullshit about pressure for pre-orders.

Jesus if anyone in Game in Aus treated a customer like that, aformentioned Scotsman would tear strips of their hide right then and there.

My local game here was pretty good to behonest. The staff were nice and they knew what there were talking about and the prices tended to be a bit cheaper than the gamestop 3 stores down. Been going there for over 10 years so will be a shame as i always prefered buy boxed games to getting them digital.

To all those saying this is in any way a good thing just remember that this make the gaming retail industry smaller, distributing power over games into a smaller number of companies potentially laying the way for oligopolies (look it up) and definitely reducing competition. This is not healthy for gaming. If you think they did something wrong with used games then you are wrong because they were simply a medium for trade between gamers when gamers had every right to trade. Specific DLC is wrong and im not saying they are perfect but im just saying that GAME affected gaming and in turn you for the better, for the most part, even if you didnt buy from them. Also it is worth thinking about all the thousands of people going to lose their jobs now. Those arent even the low end jobs in the stores but I mean managers of stores, people in customer support, shipping ect they are all going to lose either business or jobs because of this and, while never desirable, is worse now more than ever considering the state of the economy. PC gamers spare a thought for your console comrads who cant simply log onto steam to download a game and will now have a tougher time playing games because this could lead to Gamestation and other retailers going down as well because they are all part of the same group.

bahumat42:

Ilikemilkshake:

CardinalPiggles:
GAME is pretty bad anyway, over priced garbage. As long as Steam and Amazon stay afloat, I'll be happy.

I've never understood this argument. I'm not saying GAME is cheap but Steam is almost always more expensive for both new and old games. Apart from sales that is which doesn't really count.

Anyway I hope this means independent stores stand more of a chance, and new more competitive chains opens up.. that's really the only good thing i can see coming from this closure.

that may be true (hint its probably not but for argument lets agree that it is) but even if it were true, it never had enough stock, the maximum number of goodd pc titles in that store at any time was a couple of shelfs worth. Compare that to LITERALLY hundreds of titles that are available online (hell indie titles are only available that way).

Game burned its pc bridges a long time ago, you will be hard pressed to find pc gamers who care about its demise.

Well they dont stock pc anymore specifically because they cannot realistically compete with digital distribution. PC gamers severed those ties because they bought at other places giving game no reason to stock pc titles. It is definetely the new way for selling games but its not right to just shrug and say you dont care. Thousands of jobs will go and the retail market is narrower now. There is less competition and this will negatively affect gaming.

If they wanted to stay in business perhaps they shouldn't have ran a practice of ripping their customers off...

Just saying, if you keep doing what you want eventually it will bite you back in the ass

ablac:

bahumat42:

Ilikemilkshake:

I've never understood this argument. I'm not saying GAME is cheap but Steam is almost always more expensive for both new and old games. Apart from sales that is which doesn't really count.

Anyway I hope this means independent stores stand more of a chance, and new more competitive chains opens up.. that's really the only good thing i can see coming from this closure.

that may be true (hint its probably not but for argument lets agree that it is) but even if it were true, it never had enough stock, the maximum number of goodd pc titles in that store at any time was a couple of shelfs worth. Compare that to LITERALLY hundreds of titles that are available online (hell indie titles are only available that way).

Game burned its pc bridges a long time ago, you will be hard pressed to find pc gamers who care about its demise.

Well they dont stock pc anymore specifically because they cannot realistically compete with digital distribution. PC gamers severed those ties because they bought at other places giving game no reason to stock pc titles. It is definetely the new way for selling games but its not right to just shrug and say you dont care. Thousands of jobs will go and the retail market is narrower now. There is less competition and this will negatively affect gaming.

No game stopped stocking pc titles before many people switched over. If there ever were a chart to show the amount opf pc support game gave and the rise of the steam platform it would show a rise on steam after the fall on game's support. Sure i only have anecdotal evidence from the 100's of game design students i know all over the country but their switchovers happened for the same reasons mine did. (for the most part)

Yes its sad that people will be unemployed, but i dont agree there will be less competition, if anything this opens up the British high street to actual competition opposed to the fake game/gamestation (which people fall for all the time) "competition"

Well that's that. They've officially filed for Administration.

R.I.P?

Gordon_4:

Has there been a fucking vacum of Customer Service Training in the U.S. or something? The manager of the Game I visit the most is a roaring Scotsman and the happiest bloke I know and the staff are always amiable to having a chat about the latest news and never, ever seem to pull any bullshit about pressure for pre-orders.

Jesus if anyone in Game in Aus treated a customer like that, aformentioned Scotsman would tear strips of their hide right then and there.

Its worse than that, the employees are trained to do it. And they are bullied by their manager into pimping disc scratch warranties and other useless pure profit crap. Gamestop is the retail equivalent of a tick, sucking the profit out of the game industry and providing no useful service in return.

My personal anecdote is that one time I wanted to buy a game released a month before. The register monkey made me say I wanted a new copy 3 times being more obnoxious each time and closing with the condescending "don't you like saving money?"

I haven't set foot in a retail game store since. Its all amazon, steam, or occasionally the local PC parts store.

Gamestop will likely buy out the company like they did with Funcoland way back when, and then how they 'merged' with EB games as well. But that would suck royally. Gamestop needs competition, and Game is a good competitor.

... I miss Funcoland. ``

Good Riddance.

They have artificially inflated prices, screwed the industry and displayed blatant monopolistic practices. Outright Barring online sales of a game from the UK on threat of not stocking that game.

It's sad for the people that work there, but I don't think many people will be that sad to see their big faceless corporate boss who pas them minimum wage leave either. Always another giant chain to work at.

bahumat42:

ablac:

bahumat42:

that may be true (hint its probably not but for argument lets agree that it is) but even if it were true, it never had enough stock, the maximum number of goodd pc titles in that store at any time was a couple of shelfs worth. Compare that to LITERALLY hundreds of titles that are available online (hell indie titles are only available that way).

Game burned its pc bridges a long time ago, you will be hard pressed to find pc gamers who care about its demise.

Well they dont stock pc anymore specifically because they cannot realistically compete with digital distribution. PC gamers severed those ties because they bought at other places giving game no reason to stock pc titles. It is definetely the new way for selling games but its not right to just shrug and say you dont care. Thousands of jobs will go and the retail market is narrower now. There is less competition and this will negatively affect gaming.

No game stopped stocking pc titles before many people switched over. If there ever were a chart to show the amount opf pc support game gave and the rise of the steam platform it would show a rise on steam after the fall on game's support. Sure i only have anecdotal evidence from the 100's of game design students i know all over the country but their switchovers happened for the same reasons mine did. (for the most part)

Yes its sad that people will be unemployed, but i dont agree there will be less competition, if anything this opens up the British high street to actual competition opposed to the fake game/gamestation (which people fall for all the time) "competition"

Ok well think about it. How many stores does GAME/Gamestation (lets call it game from now on) have? lots. It is a huge company and if a company of its size collapses I cant imagine investors will be queuing to make a loss. Im willing to bet one of the reasons it went out of business in the first place is that it is engaged in a price war with supermarkets and online retailers such as amazon and play.com which it cannot win. With these two factors i think we wont be seeing a game specific high street retailer ever again considering digital distribution is not to far off the horizon. Games fall was inevitable with digital distribution and I look forward to that but until that time we suffer without it and the competition it brings. If pc gaming was worth supplying for then game wouldnt have stopped. I know pc gaming is worth a lot of money but I can only think it was the move by the medium to digital which caused it to stock less pc games. Less competition is a bad thing and its unlikely any company is gonna fill games shoes. I rather liked Game as well now ill have to buy online and it seems no more used sales. to ebay it is.

Gordon_4:

rembrandtqeinstein:
meh all specialty retail is useless in the internet age

no need for the "expertise" since we have infinite reviews, no need for the community since we have forums and chatrooms, no need for the selection since we have amazon and steam

not that it is anything like gamespot but this PE comic pretty much shows why retail chain specialty gaming shops are dying and good riddance

image

Has there been a fucking vacum of Customer Service Training in the U.S. or something? The manager of the Game I visit the most is a roaring Scotsman and the happiest bloke I know and the staff are always amiable to having a chat about the latest news and never, ever seem to pull any bullshit about pressure for pre-orders.

Jesus if anyone in Game in Aus treated a customer like that, aformentioned Scotsman would tear strips of their hide right then and there.

I've said it before, but partly management are to blame, and partly WE are to blame. I worked in MVC when it started, and we not only were encouraged to talk to customers about music, movies, TV, gaming etc, anything that we sold, but the manager of each store tried to get an 'expert' for each genre of music, as well as a a movie enthusiast and a gaming one. (yes, that was me).

We were doing fine, but changed hands at one point, and the new management scrapped all customer service, in favour of pushing those stupid 'additional' sales at the till, where you get offered a range of crappy dvds for an extra 3 quid. We were told to stop 'wasting time' talking on the shopfloor and get on with selling. Our customers fled, and our profits plummeted. (Of course, we got blamed for this week on week, ignoring all evidence.)

I do feel that if you can engage with your customers, some, not all, well return for the experience, and the knowledge. In the end, you can't beat online for price, so cost cutting and having pushy salespeople isn't the way. You need to beat the websites on service, which is very easy.

I say we are also to blame, as I remember a fair number of people coming in, looking to us for advice, using our listening posts to try out new albums, then buggering off to Tesco or Amazon to save a whole pound on a cd. Then complaining when we shut down and got replaced by a pound shop.

EDIT: I'm not saying you should have paid the prices in GAME, 5 off for preowned is ridiculous, after all, and over 50 for new titles is daft too, they should make some attempt to be competitive, not just roll with the RRP. However, you can't bemoan the loss of brick n mortar stores staffed by real people, if you never shop there.

captainfluoxetine:

Lunar Templar:
well, i guess it's game over then

well, i guess it's *puts on shades* game over then

corrected it for you.

Any chance theres gunna be games goin dirt cheap? mite check out me local this weekend.

nope, it was exactly how i wanted it :D way to take to the next level for your self though

captainfluoxetine:

doggie015:

TheKasp:

You know what's keeping Steam prices high? Retailer like GAME which for one don't give a FUCK about PC gamers but still refuse to shelf any title if you can get a better deal online. Yup, I'm gonna shed a tear for this retailer chain for all the good it did. Overpriced games outside of sales on DD platforms, Space Marine not released on steamstore in UK, bullying people into buying used games instead of new...

As A PC gamer I cannot agree more. They only stocked Wow+expansions and a few copies of The Sims 3 in the Australian stores I went to (And they were stupidly overpriced, no wonder they didn't make much over here!). They did have a good range for the PS3, Xbox 360 and Wii... But I do not own ANY of those consoles! The closest thing I have is my Nintendo GameCube!

They had the top 10 PC games from the charts. and then a couple of displays of utter shite. Like Murder she wrote the game, Tractor Simulator, NOT AT ALL BEJEWLED GEM GAME, and so on.

What Charts are you thinking of? The "WoW Addict" charts, the "People who like to simulate life and it's various aspects when they should be living it" charts or the "CoD/BF3 Fanboi's top 10" charts?

ablac:
Well they dont stock pc anymore specifically because they cannot realistically compete with digital distribution...

It is hard but not impossible. It is EASY in Australia due to SLOW download speeds and highway-robbery data limits and pricing. The fact that GAME quite simply FAILED in one of the countries where it is STUPIDLY EASY to compete with Digital Distribution but the vast majority of the population has internet access shows that they just don't know what they are doing. JB Hi-fi and EB games stock a MUCH wider range of PC AND console games by themselves and they are doing just fine! Heck; even stores such as Big W and Kmart have a wider range of games!

It was inevitable they just didn't move with the times I used to like their stores but haven't bought anything there for about 6 years.

Things they did wrong
- Ran two competing brands in the same company GAME and gamestaion sometimes on the same street in my town they were about 80 meters apart with a granger games on the same road and there are only like 250,000 people in Birkenhead and half of hem shop in Liverpool.
-Refused to compete with Steam instead trying to push PC gamers to consoles this is what made me drop them entirely i now buy games from Amazon steam and GOG but only because they pushed me to look elsewhere
-Pricing was insane, this isn't all their fault publishers have some blame here but 8 year old PC games should not be 3 for 20 when gog is selling them for 6 each.

If brick and mortar gaming shps want to exist they need to do things digital cant that means a focus on hardware and service.

I can't speak for the console crowd would be neat if some of you chipped in but for PC gamers they could do the following to win us back.

Price competitively you wont beat steam sales but if they stop bundling stuff into 20 sets i might by the odd old title.
Hardware what if game had a team nationally that worked out the best gaming rig for each 50 increment budget for each given month then acted as a reseller with a service package on top including info on upgrades extended warranty and such pair up with a firm like novatech, they could make PC gaming accessible.
Get partnered with the LAN tournaments and such give this stuff a presence in the real world.
Sell more peripherals and have examples available to show people an on-line store simply cant do that.

The worst part is the exploitative strategy the staff shouldn't be trying to have you buy a worse product the on-line stores do a better job of it aim for better service.

It was inevitable they just didn't move with the times I used to like their stores but haven't bought anything there for about 6 years.

Things they did wrong
- Ran two competing brands in the same company GAME and gamestaion sometimes on the same street in my town they were about 80 meters apart with a granger games on the same road and there are only like 250,000 people in Birkenhead and half of hem shop in Liverpool.
-Refused to compete with Steam instead trying to push PC gamers to consoles this is what made me drop them entirely i now buy games from Amazon steam and GOG but only because they pushed me to look elsewhere
-Pricing was insane, this isn't all their fault publishers have some blame here but 8 year old PC games should not be 3 for 20 when gog is selling them for 6 each.

If brick and mortar gaming shps want to exist they need to do things digital cant that means a focus on hardware and service.

I can't speak for the console crowd would be neat if some of you chipped in but for PC gamers they could do the following to win us back.

Price competitively you wont beat steam sales but if they stop bundling stuff into 20 sets i might by the odd old title.
Hardware what if game had a team nationally that worked out the best gaming rig for each 50 increment budget for each given month then acted as a reseller with a service package on top including info on upgrades extended warranty and such pair up with a firm like novatech, they could make PC gaming accessible.
Get partnered with the LAN tournaments and such give this stuff a presence in the real world.
Sell more peripherals and have examples available to show people an on-line store simply cant do that.

The worst part is the exploitative strategy the staff shouldn't be trying to have you buy a worse product the on-line stores do a better job of it aim for better service.

Beautiful End:
I want to see GameStop buy this company, mostly because I don't want to see all the staff lose their jobs. And I have the faint, impossible hope of seeing Special Editions in EU being released over here via GameStop.

I'm looking at you, The Last Story.

I don't know much about Gamestop, but if they're buying out Game would keep (some of) the shops open and the brand alive, then I'd be all for it. Besides the somewhat sentimental side of it - I remember buying games from Game when it was Electronics Boutique so for years it's basically where I bought most of my games (and my 360).

Then there's the even more depressing and realistic aspect, that being if all Game branches shut, that's a ton of people, managers and sales people alike, out of work. Bad enough for them, but the last thing the country needs right now is an other whole rake of people unemployed. Especially given that in current times, being unemployed means you'll probably end playing grab ass for who know how long trying to find more work.

It's all well and good to just say "Oh, it doesn't matter if Game shuts down, I'll just get all my games online and digitally", but while I have nothing against those avenues of procuring games, it's not something that's worth another set of empty premises and "For Sale/To Let" signs springing up across the country.

Everytime I do something with the military that involves being shut away, and no access to the regular world, a UK chain closes! Onmy initial training I came back and Woolies was gone! Now I am on deployment, and GAME is dissapearing! D:

doggie015:

captainfluoxetine:

doggie015:

As A PC gamer I cannot agree more. They only stocked Wow+expansions and a few copies of The Sims 3 in the Australian stores I went to (And they were stupidly overpriced, no wonder they didn't make much over here!). They did have a good range for the PS3, Xbox 360 and Wii... But I do not own ANY of those consoles! The closest thing I have is my Nintendo GameCube!

They had the top 10 PC games from the charts. and then a couple of displays of utter shite. Like Murder she wrote the game, Tractor Simulator, NOT AT ALL BEJEWLED GEM GAME, and so on.

What Charts are you thinking of? The "WoW Addict" charts, the "People who like to simulate life and it's various aspects when they should be living it" charts or the "CoD/BF3 Fanboi's top 10" charts?

The top ten selling PC game charts...

Unless that was a joke and i missed it, in which case, derp.

i Normally get new releases from there, just to make sure i have it on Release day, for some reason i dont trust Postmen and couriers to give me my game on the day it comes out, so i just go to GAME And pick it up.. There is a CEX Two shops over but they dont really have new games,

And the GS and HMV Closed in our town.. Guess ill just pray to god the postie gives me it on time.

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