Video Games

How to Fix Nebula Login Error Failed to Fetch Game Config Data in Payday 3

Koch Media video game publishing label Prime Matter Payday 3, Painkiller 3, Dolmen, Scars Above, The Chant, Echoes of the End, The Last Oricru, Codename Final Form, CrossFire: Legion, Gunrgrave G.O.R.E., Encased

Payday 3 has officially launched, but early days for the Starbreeze Studios’ game have been pretty rough. Players have been reporting, among other things, errors claiming they have no network connection and/or that there’s a Nebula login error that’s failed to get Payday 3‘s game config data. If you’re having a problem with the former Nebula login error in Payday 3, here’s our advice for dealing with the problem.

What to Do for Payday 3’s Nebula Login Error

This Payday 3 error will specifically say, “Nebula data error. Failed to fetch game config data.” One solution that was shared on the Steam forums during the open beta was for players to log in with their Nebula accounts, but without linking their Steam accounts. Then, after logging in that way, restart the game.

Alternatively, players can try to link their Steam account after they’re logged in and then restart the game. This has reportedly worked for several players getting that error message, though not everyone found success. Other people have reported that just trying to login again has also fixed the issue.

If that doesn’t work for you, you’re alternative is, unfortunately, going to have to be to wait. The X account for Payday 3 has been very active with updates. On Sept. 22, they posted that Starbreeze Studios was investigating the matchmaking problems that players were experiencing. As such, I recommend keeping an eye on Payday 3‘s various social media accounts, since they’ll provide up-to-date information on what’s happening. These issues have definitely been frustrating, though.

Related: Payday 3 Gameplay Trailer Reveals September Release Date

Like its predecessors, the latest installment in the Payday series sees players teaming up with their friends online to pull off heists. I played a lot of Payday 2 back in 2013, and I tried out the open beta. I enjoyed the game overall. I mean, it’s Payday. It’s exactly what I expected. However, the log-in and server issues were definitely frustrating. As such, I’m excited to give Payday 3 a longer, more stable spin.

Payday 3 is out now for PC, PlayStation 5, and Xbox Series X/S. The game is also available on Game Pass and GeForce Now.

About the author

Liam Nolan
Liam Nolan is the Managing Editor of The Escapist. After getting his Master of Arts in English in 2016, he began writing about comics, television, movies, and video games, with his work appearing at such outlets as, CBR, and The Mary Sue. When he's not writing on pop culture, you can find Liam working on his creative projects or traveling. He's been with The Escapist since 2023. You can follow him on Twitter @LD_Nolan or on Bluesky